A group of us came to Fort Wayne for a women’s conference! Our rooms were booked in April with our credit cards and we had confirmation numbers . When we got there two of us were told we had no rooms. Our confirmation numbers meant nothing.
Nice first impression with check-in staff. The room was disappointing - worn furnishings, smelled like someone smoked in the room previously (and the attempt to clean it was only partly successful). Location was convenient for travelling. Average.
The hotel is well maintained and very clean. We arrived very late, but the staff greeted us with a smile. We travelled over Easter weekend, which was very busy. The rates were great for a premium room.
Our hockey team stayed here after a game against the Komets. The staff, Adrienne to be exact, was so easy for work with in making this reservation and made sure everything was taken care of along the way. Will definitely stay here again next season!
We make an annual trip to Fort Wayne for an event, and have stayed here twice. Great service and room. The new recliners are better than before. The roll-in shower is properly designed and doesn't spill water all over the floor, which is great, although a non-slip rug might be a …
"double check the kind of room you reserve, don't pay extra!"
"If you have to stay here don't get room 209"
"Room 324 has a worn fold out chair and pull out couch. But all was very clean and we didn't have a problem."
"All rooms are great, we stayed on first floor with pet(there is an extra fee)"
"dont get a room on first floor near parking lot, its very loud."