The staff went above and beyond to make our stay comfortable. I truly had a pleasant and satisfying stay. The breakfast was great. The pool area and jacuzzi was so relaxing and clean. Couldn’t ask for a better stay!
I was extremely satisfied with my stay at the Country inn & Suites Hotel. I'd keep this place in mind for the next visit to Illinois and I'd definitely recommend this hotel to anyone I know. The Staff was really friendly.
For the amount of money paid was definitely not up to par. The room was overheated had to keep windows open all night which caused us to wake up completely stuffy. The pool was freezing also very over crowded. The elevator broke during visit with my back problems hard to walk up and down stairs. Just overall not happy everytime went to go speak with someone there was a sign up saying they'd be back and helping another customer but was alot so I don't know maybe they need more than one person on a shift.
I hate that I paid almost $300 for a room that smelled like it had pets staying in it prior to my stay. The hotel never mentioned that it was a pet friendly hotel especially in a while in king jacuzzi suite it said no kids were allowed in the room but I guess that didn't mean pets very disappointed
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