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Best Western Inn of St. Charles

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Traveler (1)
Room & Suite (15)
Pool & Beach (3)
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Overview
  • Excellent53%
  • Very good26%
  • Average10%
  • Poor5%
  • Terrible6%
Travelers talk about
“colonial cafe”(8 reviews)
“room was clean”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Inn of St. Charles
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Inn of St. Charles
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (399)
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393 results
Traveler rating
204
104
39
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24
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LanguageEnglish
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204
104
39
22
24
Show reviews that mention
All reviewsexecutive buildingcolonial caferoom was cleanconvenient locationeasy accessclose to downtownkane countyoutdoor poolhome away from homechicago areabwcharlesstgenevamicrowavecomforter
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1 - 5 of 393 reviews
Reviewed 2 weeks ago

Based on Trip Advisor reviews from three months ago, I made reservations for a one night stay. Upon arrival and informing the guy at the counter that I had reservations, his first words were "credit card". No welcome, or can I help you. His next...More

Thank 2barefoot
Hotel's Favorite
Reviewed 29 November 2017

This is a well run hotel and the staff make every effort to meet the needs of their customers. We highly recommend this hotel to anyone needing a hotel in the St Charles, Illinois area. The rooms are comfortable and clean and the breakfast is...More

Review collected in partnership with Best Western
Thank 40lornar
Reviewed 3 weeks ago via mobile

Well. Shower broken, hot and sticky and direct view on the car park along the street . It is not worth the money. Breakfast area is not relaxing and overall quality very disappointing... it is convenient for a quick night ( late arrival early departure)...More

Thank Antoine B
Reviewed 3 weeks ago

Worst experience. Staff is rude and nasty and not helpful. The front desk clerk threatened me and would not help. They had the wrong name on my reservation even though they had my credit card right name and charged that so fast isnt funny. I...More

Review collected in partnership with Best Western
Thank mermaidblair
Reviewed 5 May 2018

Do not stay here. The front desk clerk was rude at check in. Did not offer express check out. Did not recognize my platinum status. He was upset due tthe fact I had my service animal with me. Was treated rude by the rest of...More

Review collected in partnership with Best Western
Thank tweety92107
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Hot Tub
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
US$94 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$94 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (1)
Room & Suite (15)
Pool & Beach (3)
Dining (1)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
bri1080
27 March 2017|
Answer
Response from Kathleen B | Reviewed this property |
Both...? They have one building that has doors directly from outside, and another building tgat has rooms with inside hall access!
0
Votes
Victoria H
9 July 2016|
AnswerShow all 2 answers
Response from David E | Reviewed this property |
I saw pets there so possibly pet friendly
0
Votes
LoveBeaches1017
6 May 2016|
AnswerShow all 5 answers
Response from dschick | Reviewed this property |
It really depends which part of the hotel you stay in. The neighborhood is perfectly safe. It's right next to a nice family restaurant and ice cream place. But one end of the hotel is an old-school not so great motel and... More
3
Votes
Room Tips
"No elevator, stairs are relatively steep"
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"Request any special needs you might have."
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"Great location for doing business in St. Charles."
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"Rooms detached from main building are very quiet and ground floor located. Great for people with lots of..."
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