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Holiday Inn Express & Suites Chicago West - St Charles

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Traveler (18)
Room & Suite (18)
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Overview
  • Excellent32%
  • Very good21%
  • Average15%
  • Poor17%
  • Terrible15%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (151)
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LanguageEnglish
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All reviewsstayed hererestaurants within walking distancecontinental breakfasttwo nightswould stay here againmicrowaveweddingsinkchicago
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1 - 5 of 150 reviews
Reviewed 3 weeks ago

Stayed here from 5/24-5/28 with my husband, and we were impressed from the moment we stepped into the lobby. The concierge was friendly and check-in went quickly. She gave us all the information we needed about breakfast times, check out time, wifi etc, and we...More

Thank Rosy W
Response from Darlene C, Director of Sales at Holiday Inn Express & Suites Chicago West - St CharlesResponded 2 weeks ago

Hello, Thank you so much for your review of our hotel, I am pleased to hear you enjoyed your stay with us and that you feel you received great service. I'ts something our staff takes great pride in, so we value your feedback. We will...More

Hotel's Favorite
Reviewed 4 weeks ago

It's my 3rd time staying in St. Charles and this is the best hotel I have stayed in for sure. The staff are lovely and very helpful. The room is very new and has everything you could need. The fitness suite is perfect, not too...More

Thank James N
Response from Darlene C, Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 4 weeks ago

Dear James, Thank you so much for your review of our Holiday Inn Express in St. Charles I am pleased to hear you enjoyed your stay with us and keep on returning! Our staff takes great pride in our hotel, I will let them know...More

Reviewed 3 weeks ago via mobile

We spent two nights over Memorial Day weekend, to attend a wedding. The staff is very friendly and approachable. The hotel and room were very clean. The bed was extremely comfortable and showers were hot. We didn’t hear a thing during the night. If we...More

Thank Randy F
Response from Darlene C, Director of Sales at Holiday Inn Express & Suites Chicago West - St CharlesResponded 3 weeks ago

Hello Randy, Thank you so much for your review of our hotel, I am pleased to hear you enjoyed your stay with us and that you feel you received great service. I'ts something our staff takes great pride in, so we value your feedback. We...More

Reviewed 11 April 2018

This is a clean place in the middle of a commercial and business distract, over 2 miles from the old town. It's a typical Holiday Inn Express. Staff is excellent. The breakfast, however, while it has a fair amount to offer, is full of sweet...More

Thank Paul T
Response from Darlene C, Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 12 April 2018

Dear Paul, First of all, thank you very much for the recent stay at the Holiday Inn Express in St. Charles. I'm glad the staff gave you a great impression but really sorry you were disappointed in the breakfast. The good news is that IHG...More

Reviewed 1 February 2018

The place is exceptionally clean and bright from my room to the common areas. Renovations finished about 8 months ago (according to staff) and it felt like a new building. Indirect lighting in the bathroom comes from behind the mirror and I think it's a...More

Thank Brian N
Response from Darlene C, Director of Sales at Holiday Inn Express & Suites Chicago West - St CharlesResponded 2 February 2018

Happy with my stay, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHICAGO WEST - ST CHARLES. We are very happy that you enjoy your stay and our new look, we...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Indoor pool
Details
Price range
US$137 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (18)
Room & Suite (18)
Dining (7)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
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Robyn K
5 November 2016|
Answer
Response from carbobdoo | Reviewed this property |
Sorry but I don't know if there is a washer/dryer. Maybe you can call the hotel and ask. Also ask if they are done with their construction
0
Votes
Room Tips
"The ice machine is near the elevators and it is not quiet."
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"Everywhere in Hotel was clean well-lit"
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"stay away until the construction is completed"
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"Don't stay here"
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