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All reviewsfront deskrandall roadwedding weekendwould highly recommend this hotelhome away from homeworkout roomclean roomskane countylocation is greatshort drivegreat roompool and hot tubchicago areafresh fruithotel roomjacquigeneva
Check in was very easy and quick! Friendly staff took time to answer our questions. We went to the room and it was different then our last Fairfield room. This time we still have the King Suite yet it was one large room with one...More
Response from Scott C, General Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 1 week ago
Thank you so much for the kind review! We hope to see you again in the near future.
My husband and I spent three days at the Fairfield Inn in St. Charles, along with some other wedding guests, for a family wedding. The facility was convenient for having informal meetings in the breakfast room, or in other public areas. It was extremely clean,...More
Stayed for an educational trip for the Q Center.
No one could beat the price for a quality site as the Fairfield.
Staff was very friendly and constantly asked if all was going well with our stay.
The breakfast was very good and much better...More
Response from Scott C, General Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 4 weeks ago
Thank you for your kind review about our hotel. We hope to see you in the future if your travels bring you back into the area.
Scott C., General Manager
I stayed at Fairfield Inn, St. Charles, IL, the night my father died. Taylor T., the front desk clerk, was sympathetic and supportive. At such a cruel time, kind gestures, especially from someone I had not met before, are all the more meaningful. Taylor T's...More
Response from Scott C, General Manager at Fairfield Inn & Suites Chicago St. CharlesResponded February 5, 2018
Thank you so much for your kind review. We appreciate your taking the time to share your experience with us. Taylor T is very sweet and compassionate. She's our very own "Rock Star"!!
Stayed here for an overnight stay. The staff was extremely nice and helpful to me and my family. They were super attentive to my children, especially when I had to shuttle some of them back and forth while others stayed in our room or lobby....More
Thank Nathaniel S
Response from Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. CharlesResponded January 15, 2018
Thank you very much for the wonderful compliments about our staff. We strive to provide excellent service, we do remember your well behaved children waiting patiently for you. We hope to see you again whenever your travels bring you back to St. Charles.