Hampton Inn & Suites Rosemont Chicago O'Hare
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About
Hampton Inn & Suites Rosemont Chicago O'Hare is located just 2.5 miles from O'Hare International Airport, near plenty of shopping and entertainment options. Our hotel sits on West Higgins Road, adjacent to a Starbucks and within walking distance of many authentic Chicago restaurants like Giordano's, and Gene & Georgetti Steakhouse. Enjoy close proximity to popular Rosemont attractions including the MB Financial Park, The Rivers Casino, the Rosemont Shopping Outlets, and the Donald E. Stephens Convention Center. The CTA Blue Line Rosemont Station is only 2 miles away, making it easy to visit downtown Chicago.
Retire to a spacious guest room or suite at this contemporary hotel near O'Hare Airport. Each room features modern décor and homelike amenities, including free WiFi, a large desk, an HDTV and a refrigerator. Sleep soundly in the clean and fresh Hampton bed™, before waking up to Hampton's free hot breakfast.
Location
Reviews
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The room allocated was clean and comfortable. The bathroom had clean lines and a roomy shower with wall mounted dispensers for in shower use. Plenty of clean towels were provided. The room was well sound proofed so the noise from the nearby airport was not troublesome.
Breakfast was included and consisted of standard Hampton fare; hot choices, cereals, bagels, yoghurt and fruits plus pancake maker. It was perfectly adequate. The breakfast room was well laid out and the area felt clean and was not over-crowded.
Parking was free. We noted as we were waiting to leave the hotel after a late check out that the airport shuttle bus was very punctual and frequent had we required this.
There are several big chain restaurants across the busy road from the hotel.
This hotel served the purpose we required well and we had no complaints about it.
The hotel is minutes from The River Casino and the Fashion Outlet mall.
I would highly recommend it for family or business travel. Overall, I would say great customer service, food and price.
Duty Manager, John Walsh, went above & beyond the call of duty when I had a terrible experience with a local eatery. I ordered dinner on a local restaurant website just over an hr before closing & requested delivery. Apparently, there was a tech issue & the third party delivery service never arrived to collect my order. The restaurant was closing & the restaurant manager said their hands were tied - I was going to have to pay for my order ($90+) without getting my order. I requested a refund & the manager then hung up on me.
I decided I would dispute the charge & find out from reception if there was another, more reliable, place to order food from. John was the Duty Manager at reception & when he heard my story, I think he was as upset, or more, as I about my experience. He phoned the restaurant &, after much back & forth with the resraurant manager, managed to get a re-fire on our order after the restaurant closed! I've never experienced such above & beyond service in the hospitality industry (& I worked in this area for 6 years overseas) & would not even expect anything like this during a pandemic! Hilton is super lucky to have such an asset like John Walsh working for them! Keep up the fab work, John :)
This is not my first time in Chicago and the hospitality in Hampton is quite different. The reception staff are very friendly especially Angela.
The room is just enough for us. The beds are really good and they provided us 8 pillows although they are too soft for our taste. I especially love the bathroom floor.
This hotel offers complimentary breakfast. The waffles are mouthwatering considering that they are fresh because you have to make them yourself. The reception was also kind enough to let us leave our bags at their storage since our flight was still in the evening. They also have round the clock free hot coffee and tea.
Its also accessible.
I will definitely come back to this hotel when I pass by Chicago again.
"Yes, in addition to the tasty breakfast, this property has a small bar to welcome you the evening before."Read full review
"The hotel has a shuttle running every 30 minutes to/from the hotel, 24 hours a day. The driver will drop you at the terminal you want."Read full review
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