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The Fairfield Inn St. Louis Fairview Heights hotel near downtown St. Louis is the ideal resting place for corporate, leisure, and long term travelers. Guests enjoy our location off I-64 near I-255 which provides swift access to many attractions such as Gateway Arch, Busch Stadium...
Offers from Fairfield Inn St. Louis Fairview Heights
This hotel is very far beneath the expectation of a Marriott. We've stayed here before, about 7 years ago and in that time it has gone downhill. The mattresses were old, bedding didn't fit correctly, A/C unit smelled mildewy, roller shade on window was broken,...More
Wow!! I've stayed here 5 times before and have always gotten great customer service, but today was even better than before. Ms. Bertha took the time to make my boys and I breakfast after we slept past the 9am cut-off, and Ms. Vicki bent over...More
If I could give zero stars, I would...This is a dirty, smelly, and noisy hotel - what a mistake in choosing this hotel.
It is shocking to me that the name Marriott is affiliated with this place. It is a Motel 6, at best. Besides...More
Thank Sophia H
Response from Cathie J, Front Office Manager at Fairfield Inn St. Louis Fairview HeightsResponded 2 weeks ago
I'm sorry you did not enjoy your stay. We would have been happy to move you to a different room. We are expecting updates to begin very soon.
We did not appreciate the mouldy smell on the first floor, worn out flooring, greenish pool. Beds were old and soft.
Our reservation was messed up, hotel very over priced at $150.
Check in staff was very nice, breakfast was good, coffee was...More
Thank Lisa A
Response from Christopher H, General Manager at Fairfield Inn St. Louis Fairview HeightsResponded 3 weeks ago
Dear Lisa A,
I am sorry to hear you did not enjoy your stay with us. I do appreciate the good comments about the team though. They work hard to make sure all of our guests are taken care of. I also appreciate the comments...More
We are very loyal Marriott travelers and have stayed at many through the years. Some are excellent, some are good but we have never stayed at a Marriott like this. If I didn’t see this Marriott listed on their website, I would have guessed that...More
Thank Sonia J
Response from Cathie J, Front Office Manager at Fairfield Inn St. Louis Fairview HeightsResponded 9 June 2018
I'm sorry that you did not enjoy your stay with us, we would have been happy to move you to a room that didn't have these is issues. I apologize that you have not received a response from the managers, he has been out of...More