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Residence Inn Chicago Downtown/Magnificent Mile

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Traveler (136)
Room & Suite (81)
Dining (4)
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Overview
  • Excellent46%
  • Very good39%
  • Average11%
  • Poor2%
  • Terrible2%
Travelers talk about
“full kitchen”(47 reviews)
“great location”(172 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Chicago Downtown/Magnificent Mile
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Offers from Residence Inn Chicago Downtown/Magnificent Mile
Special Offer: Member Rates
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (808)
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Traveler rating
346
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346
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86
23
18
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All reviewstwo bedroom suitefull kitchengreat locationfree breakfastquiet streetoak street beachmichigan avenuesmall kitchenwater toweryogurtmagnificent milehancock buildingamerican girllake shore drivecloset spacethe breakfast areanavy pier
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1 - 5 of 772 reviews
Reviewed 1 week ago via mobile

Had a room in a block booking for a business trip and arrived on Monday night. They had my booking down as Sunday and as I didn’t show on Sunday, they completely cancelled my 4 night booking based on “no show”. They did not contact...More

Thank MrMiggoo
Response from Lindsy W, Front Office Manager at Residence Inn Chicago Downtown/Magnificent MileResponded 1 week ago

Dear MrMiggoo, Thank you for taking the time to review us on Trip Advisor. I do apologize about your reservation falling into a no show status. This is our standard policy, which is common in the industry if a guest does not no arrive for...More

Reviewed 1 week ago

Stayed here for 3 nights during memorial day weekend. Check-in was smooth and the front desk staff was friendly and helpful. Room was clean and spacious. The location is fantastic and in proximity to restaurants, shopping and places to see. The breakfast was pretty average...More

Thank Suddu85
Response from Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent MileResponded 1 week ago

We are so happy to hear you had a pleasant experience here at our hotel! Thank you for taking the time to share your thoughts, and we sincerely appreciate the kind comments regarding our staff. We will be sure to share these with the team....More

Reviewed 2 weeks ago

I have stayed at this hotel on a number of recent trips to Chicago. The staff are friendly and helpful. The location is FABULOUS — a few blocks from Hancock tower and the Magnificent Mile, lots of good restaurants nearby, etc. Rooms are unmemorable but...More

Thank NancyBmillvalley_CA
Response from Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent MileResponded 1 week ago

Thank you taking the time to provide feedback from your stay with us. We appreciate your comments about our breakfast and will be sure to pass them on to the team. I am glad that you were able to enjoy our hotel! Should your travels...More

Reviewed 3 weeks ago

This one definitely takes it stars due to the location. It is located right behind John Hancock building and is 5 mins from Water Tower shopping area and 900 North Michigan avenue. Bus stops are also located at just 5 mins. Hotel is clean and...More

1  Thank PoorvaVishal
Response from Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent MileResponded 1 week ago

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. Should your travels bring you back to Chicago, I hope that you will stay...More

Reviewed 16 May 2018

I traveled with my family to Chicago for business meetings. My meetings were just across the street at another hotel, but we selected the Residence Inn because we are Marriott members and because the hotel offers breakfast. Getting to the hotel from the airport (O'Hare)...More

2  Thank civil23
Response from Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent MileResponded 1 week ago

Greetings from Chicago! Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel with your family and all that it has to offer. Should your travels bring you back to Chicago,...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
US$177 - US$590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Family Hotel in Chicago
#49 Romantic Hotel in Chicago
#73 Business Hotel in Chicago
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$177 - US$590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Family Hotel in Chicago
#49 Romantic Hotel in Chicago
#73 Business Hotel in Chicago
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (136)
Room & Suite (81)
Dining (4)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
falola97
23 March 2018|
Answer
Response from Bob H | Reviewed this property |
Since I'm from michigan I drive in to Chicago so I'm really not sure. My wife just came back from a business trip and I believe she said the Lyft from Ohare to her hotel (which was about 30 minutes away) came to $25.
1
Vote
falola97
23 March 2018|
AnswerShow all 2 answers
Response from Katie B | Reviewed this property |
The hotel is 2.7 miles from the Shedd Aquarium and 1.1 to Navy Pier. If you do not want to drive in the city, I suggest checking out Chicago's public transportation system.
1
Vote
Fairy25
14 October 2017|
AnswerShow all 11 answers
Response from Lindsy W | Property representative |
Hi Fairy25, All of our suites include a full size refrigerator, microwave and dishwasher and sink. The stove top and ovens differ between which suite you select. All kitchens are stocked with your basic utensils, pots... More
0
Votes
Room Tips
"Higher floors have better views, but be ready for longer wait times for the lift"
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"Higher floor suites"
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"The lower the level the less windy"
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"We were on the 9th floor, and it turns out that is a "dog-friendly" floor. A few barking episodes..."
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