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The Willows

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Traveler (118)
Room & Suite (195)
Family and Play Areas (3)
Overview
  • Excellent47%
  • Very good38%
  • Average9%
  • Poor4%
  • Terrible2%
Travelers talk about
“lincoln park”(135 reviews)
“lakeview area”(12 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Wheelchair Access
3 Star accommodation
All hotel details
Offers from The Willows
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Offers from The Willows
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,087)
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1,056 results
Traveler rating
493
396
100
45
22
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LanguageEnglish
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493
396
100
45
22
Show reviews that mention
All reviewslincoln parkcontinental breakfastlakeview areagreat neighborhoodquiet streethard boiled eggshonor barcozy hotelstay there againdepaul universitybrown linecubs gameolder hotelparking garagewithin walking distancerestaurants and shopspublic transportation
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1 - 5 of 1,056 reviews
Reviewed 2 days ago via mobile

Very central in Chicago we had such a good stay here. Overall great value for the price we paid. It was a very last minute booking (we booked online 5 minutes before entering the hotel). But they let us check in early anyways. Great room,...More

Thank Allison v
Management response:Responded 2 days ago

Dear Allison, I just want to thank you for taking the time to give us a wonderful feedback! It looks like we were able to meet all of your needs during your stay which is the biggest compliment to our hotel and our team. We...More

Hotel's Favorite
Reviewed 6 December 2017

My husband and I booked this hotel simply because it was located near our friend’s apartment. Before arriving I worried about the quality because it was so cheap—even for the King room that we requested. However, as soon as we checked in we knew all...More

Review collected in partnership with this hotel
1  Thank Saffraxy
Response from Broughton H, Manager at The WillowsResponded 9 December 2017

Dear guest, We are happy to hear you had a wonderful stay at our hotel and we wanted to thank you for sharing your great experience with us and other travelers. Thank you for appreciating everything about your stay, from the cleanliness of the rooms,...More

Reviewed 3 days ago via mobile

Beautiful hotel in a great neighborhood. Friendly staff. It’s a very easy walk to Wrigley Field. Lots of really neat neighborhood places to go for a meal of drinks and entertainment. They put out a nice continental breakfast every day.More

Thank Robert B
Management response:Responded 2 days ago

Dear Robert, We are so happy to hear that you enjoyed your stay at The Willows during your trip to Chicago. That is what our team strives for, a great and comfortable stay for our guests to enjoy an keep coming back to us. We...More

Reviewed 1 week ago

As a frequent traveler to Chicago I had been intending to stay here for so long, but they were always booked (my res is often last minute). Finally got in and reserved one night. They have temporary parking in front of the hotel for check-in....More

1  Thank melissa f
Management response:Responded 1 week ago

Dear Melissa, Thank you for taking a moment to reach out to us and give us your honest feedback about your stay at The Willows. We do apologize that your stay did not meet your expectations and we hope we get another chance to make...More

Reviewed 1 week ago

Lovely small hotel with cozy lobby and friendly staff walking distance from DePaul and other Lincoln Park sites. The room was fine if a little dated. The bathrooms were clean but grout was dirty, wall paper was peeling and generally not that pleasant. For what...More

Review collected in partnership with this hotel
Thank SBSMichigan
Management response:Responded 1 week ago

Dear guest, Thank you very much for taking the time to provide feedback regarding your recent experience at our hotel! I am saddened to see that your visit to The Willows was not what you hoped it would be and I would like to apologize...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Wheelchair Access
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$126 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$126 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveler (118)
Room & Suite (195)
Family and Play Areas (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
9 March 2018|
AnswerShow all 5 answers
Response from Maria L | Property representative |
There is a public parking garage located directly behind the hotel, and it is $25 per day with in and out of access. Thank you
0
Votes
JC J
18 November 2017|
AnswerShow all 5 answers
Response from Maria L | Property representative |
Good morning, We do not offer a shuttle service thru the hotel, however there is a service called "GO AIRPORT" that offers shuttle to and from airports throughout Chicago. You can give them a call directly or set up your... More
0
Votes
Pollyjones
13 September 2017|
AnswerShow all 3 answers
Response from Karissa E | Reviewed this property |
This is a nice quiet area to stay in and there are plenty of restaurants, grocery stores, etc. Not a ton of shopping. We stayed here because we were visiting my sister who lived a couple block away. If you want to do boat... More
1
Vote
Room Tips
"Next trip I would get a larger room but still loved the stay."
Read review
"Please update the furniture and the carpets. The bathroom needs an actual window not glass tiles"
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"king suites are especially roomy for the price"
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"Do not trust the photos on the Hotel's website. This is a very old property and not updated recently."
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