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720 South Michigan Avenue, Chicago, IL 60605-2116
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Traveler (1905)
Room & Suite (665)
Dining (81)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Chicago
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#123 of 217 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Welcome to the Hilton Chicago, Chicago's best address for business or leisure, where a $50 million rejuvenation provides you an environment where Classic meets Cool. The Hilton Chicago is located in the South Loop district of downtown Chicago, within walking distance of State Street and Magnificent Mile shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. Overlooking Grant Park, Lake Michigan and Museum Campus, Hilton Chicago is in walking distance of Soldier Field's games and concerts, and near Pilsen neighborhood's bar and restaurant scene. Hop on the 'L' to Chinatown or simply absorb the arts featured in Wabash Arts Corridor. Enjoy a soulful evening at Buddy Guy's Legends. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking on-site
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Classic
Languages Spoken
English
Hotel links
Special Offer:AAA Park and Stay Offer

Location

Full view
100Great for walkers
Grade: 100 out of 100
62Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
6665Reviews120Q+A100Room tips
Traveler rating
  • 2,589
  • 2,007
  • 1,174
  • 563
  • 333
Time of year
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Popular mentions
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Most Recent
Wendy wrote a review Yesterday
Palm Beach Gardens, Florida9 contributions4 helpful votes
Prior to our stay my husband and I were having difficulty getting through to reservations so we call the front desk to ask for assistance for our upcoming stay. Jeffrey Griffen was terrific! He spent the time to review the rates and our options. I am Diamond member and the reservation was first made with my husband’s status as Gold. I am very loyal to Hilton and it’s people like Jeffery who keep me loyal. He helped us in choosing our reservation and we are looking forward to our stay this weekend.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rosimmom wrote a review Jul 2021
Miami Beach, Florida87 contributions86 helpful votes
Hotel's Favorite
This was our first trip since Covid. The hotel just reopened recently. Even though it was July 4th it was not fully booked. The hotel is not fully staffed yet but you would never know. Every single person we encountered was friendly, helpful, and nice. The hotel and our rooms were very clean. Due to Covid, you schedule when you want housekeeping to come. You also make reservations to use the pool for a two hour time slot. It was so nice cause the pool was not crowded and you actually got to enjoy your time in the pool. Housekeeping would do a wonderful job. We loved the room. We had a lake view room. Our room had two full bathrooms, one had a shower and the other had a tub/shower combo. It was awesome. We didn’t have to share with our teens and two people could get ready at once. The rooms are very spacious for a city hotel. The beds were very comfortable. The location is right on Michigan Ave down the street from Millenium Park. Everything was walkable. The restaurants are opening up again. We didn’t have a car and it was ok. We will definitely stay here again. We loved it.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: They have a parking garage. The Grant Park Bistro next door was very good. Also Yolk about three...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Brian Marchi, Other at Hilton Chicago
Responded 7 Jul 2021
Dear Valued Guest, Thank you for the 5 star rating of your stay experience at the Hilton Chicago! We appreciate you for taking the time to write a glowing review about your stay and for recognizing the friendliness and outstanding service of our staff as well as the awesome accommodations we provide at the hotel. It is always great to know that we are meeting the expectations our guests have come to expect and deserve. I'm glad to read that our hotel gave you easy access to the various tourist attractions nearby. There are plenty of cultural activities to do and see and it is wonderful that you and your family were able to enjoy that. We cannot wait to welcome you back, so you can enjoy another 5 star experience at the Hilton Chicago! Sincerely, Brian Marchi Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dr. RK Willis wrote a review 25 Sep
3 contributions
Needed directions and advice on places in Chicago and how to navigate the city. John K and Ricardo had incredible knowledge and filled my itinerary up completely. Aside from that they they offered me an awsom travel getaway to NYC. Now is not the right time, but I'll be back. Thank you guys, thank you Hilton! ✈️
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maggie Morales, Other at Hilton Chicago
Responded 2 days ago
Dear Valued Guest, Thank you for sharing a five-star rating of your recent stay at the Hilton Chicago. It was a pleasure to provide you with the highest quality of service and accommodations. We are delighted to learn of your appreciation for the services you received from John K and Ricardo. Please know that they will be recognized for their efforts. We look forward to welcoming you back on your next visit to the windy city. Sincerely, Maggie Morales Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avman67 wrote a review 16 Sep
Minnesota131 contributions50 helpful votes
This is a grand hotel right in Michigan Avenue in the heart of the Chicago Loop. You are in the middle of the action so expect things to be active, busy, and sometimes noisy. Proximity is the name of the game here. We had a convention here and I found all the hotel staff wonderful to work with. Anything I needed they were on top of it. Any questions I had were quickly answered. I mean what more can you ask for? My junior suite was spacious without being overwhelming. Everything was clean and working. The bed was comfortable and I got an excellent night’s sleep. If I had one complain it was the staffing level in the restaurants. They were not anywhere near equipped to handle the people so wait times were very long. We are elsewhere for those reasons. This is not a cheap hotel. So enjoy the luxury feel and expect to shell out cash for everything. Bellmen were great at their jobs and had a smile on their face always. Please tip them well as they work hard.
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: Main entrance is under construction. Head to the side streets to enter the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maggie Morales, Other at Hilton Chicago
Responded 1 week ago
Dear Valued Guest, We greatly appreciate the five-star rating that you shared with the Trip Advisor community. It was our pleasure to provide you with the highest quality of service and accommodations. We are delighted to learn of your appreciation for our hotel and staff, as well as its location. We look forward to welcoming you back and serving you in the true spirit of hospitality for which Hilton hotels are known. Sincerely, Maggie Morales Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ken G wrote a review 15 Sep
Chandler, Arizona44 contributions41 helpful votes
Don’t stay here, apparently it’s Mexican Independence Day and there are constant horns blaring and loud motorcycles drag racing around the building for several hours, it’s 12:30 am and it’s just starting to quiet down a little. With headphones and pillows over my ears it’s still unbearable. Security says there is nothing they can do and front desk says there are no quiet rooms in the entire hotel, never again
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maggie Morales, Other at Hilton Chicago
Responded 1 week ago
Dear Valued Guest, Thank you for your feedback. We are very sorry to learn of your discomfort from the noise disturbance outside our hotel during your stay. We strive to provide the best service and comfort to our guests and it is rather unfortunate that this was not the case during your visit. We would like to discuss this further with you and if you have a moment can you please contact our Front Office Managers? We look forward to hearing from you. Sincerely, Maggie Morales Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
runner19492002 wrote a review 15 Sep
Jasper, Alabama26 contributions10 helpful votes
Nice hotel. We were on an American Queen cruise. Easy walk to The Loop, Millennium Park, the Bean, and Grant Park. I felt safe expect on State Street. We took the Blue Line "L" from O'hare to Jackson Station for $5. each.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maggie Morales, Other at Hilton Chicago
Responded 1 week ago
Dear Valued Guest, Thank you for sharing a positive review of your recent stay at the Hilton Chicago! We are happy to know that you enjoyed your stay and that our hotel gave you easy access to places you wanted to visit. We hope for the opportunity to welcome you back on your next visit to the windy city. Best regards, Maggie Morales Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mhinojosa1 wrote a review 10 Sep
Laredo, Texas1 contribution
Excellent service! Rooms were extra clean, perfect location, staff was very courteous and all the amenities provided by the hotel. Business rooms were well equipped and upgraded. IT staff was ongoing and very serviceable when issues would come up.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maggie Morales, Other at Hilton Chicago
Responded 2 weeks ago
Dear Valued Guest, We greatly appreciate the five-star rating that you shared with the Trip Advisor community. It was our pleasure to provide you with the highest quality of service and accommodations. We are delighted to learn of your appreciation for our hotel and staff, as well as its location. We look forward to welcoming you back and serving you in the true spirit of hospitality for which Hilton hotels are known. Sincerely, Maggie Morales Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jimmy A wrote a review 6 Sep
Arlington, Texas67 contributions52 helpful votes
+1
Great location, clean & comfortable hotel, awesome staff. I checked in digitally but still went to the front desk to get a spare key. The guy at the front desk was very welcoming. The hotel is beautiful inside. It’s great to just walk around. The room was very clean and had an amazing view of the Willis (Sears) Tower. Great location: close to Soldier Field, the Art Institute, & Millennium Park. Across from Grant Park. All of the staff from front desk, bellmen, security, and housekeeping were courteous and professional.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maggie Morales, Other at Hilton Chicago
Responded 3 weeks ago
Dear Valued Guest, We greatly appreciate the five-star rating that you shared with the Trip Advisor community. It was our pleasure to provide you with the highest quality of service and accommodations. We are delighted to learn of your appreciation for our hotel and staff, as well as its location. We look forward to welcoming you back and serving you in the true spirit of hospitality for which Hilton hotels are known. Sincerely, Maggie Morales Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mary H wrote a review 6 Sep
Milwaukee, Wisconsin2 contributions
The beds are much smaller than advertised and the staff kept saying that hotel sizes vary. Well their "queen" size bed is a full size. The room was dirty, and the Herb & Kitchen snack and coffee stand expects tips if you want to or not. Long lines. Tiny print on restaurant menu of 5 font. I have gotten better internet connection at motels and they will charge more for "premium " internet.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maggie Morales, Other at Hilton Chicago
Responded 3 weeks ago
Dear Valued Guest, Thank you for your feedback. We apologize for the dissatisfaction you experienced during your stay. This is not the normal high standard of service and accommodations that we provide. We strive to provide our guests with the best service and comfort but it seems like we missed the mark. Your detailed comments have been shared with our Executive Team for review and corrective actions. We valued your feedback as it allows us to make improvements. We hope for the opportunity to host you again so we can provide a more positive experience for you. Sincerely, Maggie Morales Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bati P wrote a review 4 Sep
Mission Viejo, California2 contributions1 helpful vote
The hotel seriously needs a makeover. I felt I was in the the 70s. The elevators old and scruffy. Housekeeping is terrible. You have to warn them a day in advance - when you are on a trip, how do you remember this? I got personal texts every day, but when you mentioned the problem (A/c not working), we came back to a/c not working. They should really do a course in Service from an Asian hotel.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip: Pretty noisy even at 19 floors up
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maggie Morales, Other at Hilton Chicago
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking a moment of your time to review your recent stay at Hilton Chicago. Please accept our apologies for not providing you with the hospitality Hilton is renowned for. This is most uncharacteristic of our hotel and staff, and we are always looking for ways to improve our guest experience; guest satisfaction is paramount to us and we make our best effort to ensure everyone has a comfortable and rewarding stay. We have shared your detailed comments with our management team in the appropriate departments to review with our staff and prevent further similar incidents. We hope to have the opportunity to welcome you back so we can regain your confidence in us. Sincerely, Maggie Morales Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$185 - US$411 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton chicago hotel chicago, hilton hotel chicago, chicago hilton hotel, hilton chgo hotel, hilton towers chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
1454
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Frequently Asked Questions about Hilton Chicago
Which popular attractions are close to Hilton Chicago?
Nearby attractions include Fox in a Box Chicago (0.4 km), Ragnarok Axe Throwing (0.5 km), and Jazz Showcase (0.4 km).
What are some of the property amenities at Hilton Chicago?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Chicago?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Hilton Chicago?
Conveniently located restaurants include Yolk - South Loop, Cafecito, and Devil Dawgs.
Are there opportunities to exercise at Hilton Chicago?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Hilton Chicago located near the city center?
Yes, it is 0.7 km away from the centre of Chicago.
Are any cleaning services offered at Hilton Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Chicago?
Many travellers enjoy visiting Garfield Park Conservatory (7.8 km), The Rookery Building (0.9 km), and Macy's on State Street (1.3 km).