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630 N Rush St, Chicago, IL 60611-2748
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Traveler (245)
Room & Suite (111)
Dining (31)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 13/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel by Marriott Chicago Downtown
Updated 13/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#70 of 217 hotels in Chicago
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Bringing European sophistication and boutique style to Chicago Illinois's River North neighborhood, AC Hotel Chicago Downtown has everything you need - and nothing you don't. Our hotel is steps from the Magnificent Mile and Streeterville and moments from the Navy Pier and Millennium Park. Sleek, pet-friendly hotel accommodations feature free Wi-Fi, ultra-comfortable platform beds and generous workspaces.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Kids stay free
Paid private parking on-site
Parking garage
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Separate living room
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Hotel links
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942Reviews20Q+A100Room tips
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Most Recent
Emily K wrote a review 26 Sep
2 contributions
The location of this room does not make up for its shortcoming. It was very dusty, the bathtub didn’t drain, there was an empty beer bottle left behind and I found Covid mask in the ice bucket. There were at least two burnt out lightbulbs in an already dim room. Door on the bathroom were sliding doors that didn’t fully close. (Opening & closing at night was excruciating, trying to stay closed for the others in the room.) The bathroom didn’t have a fan. Only one tiny trash can in the entire room, only in the bathroom, no recycling or trash can in bedroom. I didn’t feel like the room had been fully cleaned for a while. The beds were comfortable.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TravellinWoodys wrote a review Aug 2022
Goulburn and Surrounds, Australia100 contributions14 helpful votes
Hotel's Favorite
From our initial checkin we were greeted with friendly staff! They were happy to help in any way possible to make our stay as comfortable as possible. The room was clean and plenty big enough for 4 us, 2 Adults and 2 Teenagers. Clean with everything we needed. Gym for one of our sons, printed schoolwork for another and provided great tour information. The Hotel is located in absolutely the best position for walking. Surrounded by restaurants, shops as well as having their own kitchen on site. We had a Buffett breakfast on our last morning which was great. AC Hotel provided us a perfect start to our family holiday. We will be back in 2023!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 22 Aug 2022
Great to hear! Thanks for sharing this great review. Can't wait to see you again next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicolina C wrote a review 1 Sep
3 contributions
Clean hotel, but the air conditioner was always leaking puddles on the floor. Also very sparse on items provided. For example, there was no extra Kleenex, hand towels missing. The pillows on the bed were uncomfortable, and there was only 1 desk chair in the room. You had to sit on the bed, if you were a couple.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nia294 wrote a review Aug 2022
Philadelphia, Pennsylvania67 contributions63 helpful votes
I stayed here for a work conference and it was just okay. The staff had great customer service and check in was simple. Overall the room wasn’t bad, nothing special but the bathroom was filthy. The tub had hair and dirt in it and the shower curtain liner was moldy. The front desk did address my concerns promptly but it should’ve been clean before I checked in. The location was convenient and walking distance to a lot of things but I wouldn’t stay here again if I had to spend my own money on a hotel.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 4 weeks ago
Thank you for staying with us and sharing this feedback. We are disappointed to hear your stay wasn't perfect and we will use your feedback to improve the service and product we provide.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GUILHERME A wrote a review Aug 2022
Brasilia, DF122 contributions53 helpful votes
Hotel is located at a walking distance to several good restaurants and touristic hotspots. Rooms are great, with large beds and comfortable, clean bedding. Gym is great as well as the swimpool. It was a great stay, but check out was just horrible. The person at the reception dissapeared and let us wait for almost 15 minutes (Taxi was already waiting). When she came back she seems to be in a really bad mood, very unpleasant person. Sunday Aug 21st, 2022 at 5:10am
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 22 Aug 2022
Thank you for staying with us and sharing this feedback regarding your checkout experience. We will address this with our associate.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meghan Adams wrote a review Aug 2022
4 contributions
We loved our stay at the AC Hotel in Downtown Chicago. The room was clean and the beds were comfy! The staff was incredibly nice and welcoming! Minutes from walking Michigan Ave - can't wait to stay here again!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 5 Aug 2022
Thanks for sharing! Awesome to hear you enjoyed your stay and can't wait to welcome you back again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rssa wrote a review Jul 2022
Brooklyn, New York37 contributions54 helpful votes
The room I was assigned stank of weed, like someone literally just smoked two marijuana joints, and the extremely hostile receptionist refused to move me. While I was asking her to cancel or escalate to management the only other employee on the property, a teenage security guard, threatened me.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 14 Jul 2022
I'm terribly sorry to hear this and will contact you directly to review and resolve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
E C wrote a review May 2022
1 contribution
I wish I had read the other negative reviews before booking. Stayed 4 nights as a couple. We had ticked the “early check-in” box when filling out the booking form but when we arrived we were told that our room would not be ready for another 5 hours. They did not offer an apology nor explanation as to why. We asked for wine glasses for our room, and instead of brining them up to our room, the front desk told us to get the glasses ourselves at the bar downstairs. I stay regularly at a Marriott in Canada and never had to get my own glasses. When our room was turned over during our stay the towels, disposable cups, and toilet paper were not refreshed/refilled The glass bathroom door is a huge problem as it is useless at blocking out any sound or smell. Terribly unromantic! We got into the habit of turning the TV on or running the tap every time we used the bathroom. This is NOT a boutique style hotel. There were no slippers nor robes - not even for sale. The soap, shampoo, and body wash were all different brands which made it feel like they perhaps fell off then back of a truck. The wi-if was so poor we couldn’t stream a movie. The wi-fi signal would drop so often and for long periods of time that we were actually worried we wouldn’t be able to check-in online for our flight home. The pool is tiny. Not sauna or hot tub. One star for the excellent location. Loved that it was above a Trader Joes.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 10 May 2022
Greetings E6846JVEC, I am terribly sorry to hear about this stay. This is unacceptable by our team and certainly not the level of service we are custom to providing. If you can contact me directly, I would really appreciate the opportunity to discuss this further. Many regards, Jeff Stewart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ogondai wrote a review Apr 2022
Boston, Massachusetts112 contributions73 helpful votes
A last-second shift put my family here, and we were very surprised. Spacious superior room, everything seemed to be within 5 blocks. Andrew did a great job, even getting us into the room as we showed up early.
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip: Superior room is definitely worth the higher price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 21 Apr 2022
Great to hear Ogondai. We appreciate you staying with us and are thrilled Andrew took great care of you. We are lucky to have him on our team. Thanks again for staying with us and we hope to hear from you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer M wrote a review Apr 2022
Stoughton, Wisconsin8 contributions
This is the second time my husband and I have enjoyed staying here, it is wonderful. The location is fantastic. The rooms are clean, and the staff are amazing. Jesus is helpful, friendly, and it is easy to see he enjoys his job. The housekeeping staff are attentive as are the front desk team.We will be back! Thank you AC!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 8 Apr 2022
Thrilled you had a great getaway with your husband. We are thrilled to have welcomed you back and we will be sure Jesus is recognized for his outstanding service. Can't wait to see you again soon. Jeff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$159 - US$316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton chicago downtown / magnificent mile hotel chicago, 4 points by sheraton chicago downtown / magnificent mile, four points chicago downtown, chicago four points
FORMERLY KNOWN AS
Hotel Rush
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
226
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Frequently Asked Questions about AC Hotel by Marriott Chicago Downtown
Which popular attractions are close to AC Hotel by Marriott Chicago Downtown?
Nearby attractions include The Magnificent Mile (0.2 km), The Escape Game Chicago (0.08 km), and EscapeHouse Chicago (0.06 km).
What are some of the property amenities at AC Hotel by Marriott Chicago Downtown?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at AC Hotel by Marriott Chicago Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AC Hotel by Marriott Chicago Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at AC Hotel by Marriott Chicago Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to AC Hotel by Marriott Chicago Downtown?
Conveniently located restaurants include The Capital Grille, Eddie V's Prime Seafood, and Do-Rite Donuts & Chicken - Streeterville.
Are there opportunities to exercise at AC Hotel by Marriott Chicago Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at AC Hotel by Marriott Chicago Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does AC Hotel by Marriott Chicago Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to AC Hotel by Marriott Chicago Downtown?
Many travellers enjoy visiting Garfield Park Conservatory (7.6 km), The Rookery Building (1.7 km), and Macy's on State Street (1.1 km).
Is AC Hotel by Marriott Chicago Downtown accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.