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Hyatt Place Chicago / River North

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Traveler (307)
Room & Suite (139)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Hyatt Place Chicago River North is a modern and unique 16-story hotel in found in downtown Chicago's trendy River North neighborhood featuring Ema, one of the most anticipated restaurant openings in Chicago. Our newly-renovated lobby offers free super fast WiFi and the perfect space to hang out and enjoy a handcrafted cocktail from Ema. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax. Our River North hotel is located within walking distance of the Loop business district, iconic Navy Pier, famed Magnificent Mile shopping, Theater District and beautiful Lakefront.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Airport Transportation
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
321Restaurantswithin 0.5 km
76Attractionswithin 0.5 km
2,117Reviews
391Photos
35Q+A
100Room tips
Traveler rating
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  • 556
  • 140
  • 54
  • 47
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Popular mentions
The lobby were great. The bed was very comfortable and the hotel has an excellent ambience and was centrally located . Excellent location for people who would love to explore Chicago. The staff were very friendly . The hotel had an excellent restaurant.
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Review collected in partnership with Hyatt Hotels
Response from Cornelius_Moore, Front Desk Supervisor at Hyatt Place Chicago / River North
Responded 2 days ago
I would like to personally let you know how gratifying it is to hear such kind words. I was delighted to receive your feedback, and was especially pleased to read your kind words about our team and hotel. I have taken the liberty of sharing your comments with our team. We like for you to feel at home with us. And we enjoyed having you as our guest, please let me know if I can be of further assistance.
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Hotel's Favorite
Absolutely loved our 6-night stay at Hyatt Place River North. It was perfect for our family of five & feels like a luxury hotel. Perfect location, trendy upscale area. Very close to restaurants & shopping. I can’t say enough about the friendly & accommodating staff, as well.
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First of all - let's address that this area in general (River North) is loud. I've stayed at least half a dozen hotels in and around River North and you will deal with it wherever you stay. This Hyatt Place includes a white noise machine in each room; I've found the rooms to
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Response from jeseniaM17, Front Office Manager at Hyatt Place Chicago / River North
Responded 3 days ago
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
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So my husband and I stayed here for three nights this past weekend. While the hotel is overall pretty good I didn’t find it to be amazing. We checked in late Friday night because that’s when our flight got in and there was only a room left on the second floor facing the fire
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Response from jeseniaM17, Front Office Manager at Hyatt Place Chicago / River North
Responded 3 days ago
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.
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Great hotel with good location. Room was clean and breakfast was fair with the stay. The front desk receptionist were polite and offered great service I will most def book here again! There are good parking locations nearby as well
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Review collected in partnership with Hyatt Hotels
Response from jeseniaM17, Front Office Manager at Hyatt Place Chicago / River North
Responded 3 days ago
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
Read more
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Photo provided by managementHyatt Place Chicago / River North
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Guest Room
Chambre 1026
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12345628
Is this hotel pet friendly?
Thank you for your question. We are not a pet friendly hotel. Please let me know if there is anything else I can assist with.
0 votes
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No shuttle. Uber $50 to airport, train $3 and takes you right into the airport.
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The hotel puts a $50 authorization (hold) for incidentals.
2 votes
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No real process for breakfast: you get to the breakfast lounge and help yourself for the breakfast. No one from the Staff would check your room number. I guess, however, Staff from the reception would notice if people from outside walked in the hotel and headed to the breakfast area. I guess it is possible for "external guests" to ask to be seated and have breakfast, but I don't know how it would work. Breakfast seemed to be inclusive in the accomodation for all guests, at the time of my stay.
1 vote
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1234567
"Great overall value"
"Request a city view!"
"Far from the Fire Station"
"Ask for a room away from the fire station. With one elevator, a lower floor is better for walking own the stairs."
"book for upper level"
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PRICE RANGE
US$95 - US$368 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentralNear North Side
NUMBER OF ROOMS
212
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