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Sofitel Chicago Magnificent Mile

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Traveler (1449)
Room & Suite (665)
Videos (1)
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About

#29 of 207 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Bonjour, and welcome to the stylishly renovated Sofitel Chicago Magnificent Mile. We provide guests with the opportunity to experience the best of downtown Chicago through our creatively re imagined French lens. Within our glass prism walls, you can explore our newly renovated and design-forward guest rooms, re-energized SoFit Fitness Center and sultry lobby-level lounge, Le Bar. Minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Outdoor dining area
Wine / champagne
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Green
Languages Spoken
English
5,444Reviews83Q+A100Room tips
Traveler rating
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Mitch12024 wrote a review Apr 1
Birmingham, Alabama1 contribution
The hotel was extremely nice hotel and the staff were the absolute best. We will definitely be staying at the Sofitel Chicago Magnificent Mile for all future trips to Chicago. In addition to the nice, clean hotel, the location is in a quiet, up-scale area of the city.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Bonjour Mitch12024, thank you for choosing Sofitel Chicago Magnificent Mile and for sharing your positive review! We are delighted to hear that you enjoyed our nice and clean hotel, as well as the exceptional service provided by our staff. We look forward to welcoming you back on all your future trips to Chicago. Merci, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravelBird wrote a review Sep 2023
San Leandro, California4 contributions2 helpful votes
Hotel's Favorite
The hotel is amazing: Front desk service - excellent; Concierge - helped us select and book the best river and lake cruises and recommended excellent restaurants; Housekeeping brought us the most heavenly pillows and cleaning was perfect. Our room had a beautiful view and the floor was very quiet. Location - wow so close to the best restaurants. Very easy to get around walking or with Uber. Easy to get to the Chicago Art Institute. Nice breakfast area and great bar with delicious wine selections. The area around the hotel felt very safe and is very clean. We will definitely stay at the Sofitel again on our next trip to Chicago!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Definitely meet with the concierge to get great recommendations on tours and restaurants.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded Sep 8, 2023
Bonjour TBirdFun2020, Thank you for your excellent review and especially thankful for the kinds words for our amazing front desk and concierge staff! We are delighted that you enjoyed your stay at Sofitel Chicago Magnificent Mile, We look forward to welcoming you back the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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20PANCAKE wrote a review Mar 2024
Chicago, IL72 contributions19 helpful votes
My husband and I had a great stay. Hotel is pet friendly so we were able to bring our little guy. Le Bar has a great vibe. We tried the lamb sausage flatbread and charcuterie board and everything was delicious. In the morning, we order room service through the QR code provided and it was delivered in a timely manner. The ham and cheese egg white omelet was one of the best I’ve ever had and the roasted potatoes were crisp and well seasoned. We enjoyed our stay and will definitely choose Sofitel in the future.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Bonjour 20PANCAKE, thank you for sharing your positive feedback with us! We are delighted to hear that you and your husband had a great stay with us at Sofitel Chicago Magnificent Mile. It's wonderful to know that you enjoyed the pet-friendly environment, the vibrant ambiance at Le Bar, and the delicious food options. We are pleased that you found our room service efficient and that you relished the breakfast offerings. We look forward to welcoming you back on your future visits. Warm regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Relax26155599793 wrote a review Mar 2024
3 contributions1 helpful vote
The hotel overall was very nice and clean. Staff were very nice and attentive to whatever you need. The only complaint that my family had is that it is not kid friendly. First there are some edges that are exposed that my 2yr old daughter almost bumped her head to. Also when we booked the hotel, there is a sofa lounge available in the picture but in the room there is none. The sofa is very important to us since we planned to have our kid stay there when we are in the room rather than in the bed all the time which is high for her age, not to mention that she fell twice already from the bed. Overall the stay is convenient and relaxing. Will we stay again? Maybe not for now, we might wait for another 5 years so my daughter is all grownup.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Bonjour Relax26155599793, thank you for choosing Sofitel Chicago Magnificent Mile for your recent stay and for taking the time to share your feedback. We are delighted to hear that you found our hotel very nice, clean, and our staff attentive to your needs. We sincerely apologize for any inconvenience caused by the room not being as kid-friendly as expected. We appreciate your valuable input regarding the exposed edges and the sofa lounge. Please note that the safety and comfort of our guests, including children, are of utmost importance to us. We will review your feedback carefully to enhance our services. Should you decide to stay with us again in the future, please feel free to inform us of any specific requirements, and we will do our best to accommodate them. We hope to welcome you back when your daughter is older for a more enjoyable stay. Warm regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joel P wrote a review Mar 2024
Virginia Beach, Virginia74 contributions13 helpful votes
We visit Chicago many times a year for business and/or family. Rarely do we stay at the same hotel - thanks to the dozens of excellent options. We may begin to change our approach - and standardize on the Sofitel. The staff is remarkably pleasant and professional. The facility is beautifully designed and decorated. The location is convenient AND quiet - a few blocks away from the major roads. We look forward to our next trip.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 3 weeks ago
Bonjour Joel P, thank you for choosing Sofitel Chicago Magnificent Mile and for sharing your experience with us. We are delighted to hear that you found our staff pleasant and professional, our facility beautifully designed, and our location convenient yet quiet. It's fantastic to know that we have made such a positive impression on you. We strive to provide exceptional service to all our guests, and we are pleased to hear that you are considering Sofitel for your future visits to Chicago. We look forward to welcoming you back on your next trip. Merci, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Litzina wrote a review Mar 2024
Paris, France48 contributions6 helpful votes
Air France flight attendant Beautifull experience except the breakfast staff We asked some more coffee => negative answer saying that 2 drinks only (orange juice +coffee-pot were already served) However very good service about housekeeping (provide a kettle Quickly & friendly)
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 3 weeks ago
Bonjour Litzina, Thank you for the positive feedback about your experience with us. We appreciate your kind words about our service. Your comments about the breakfast staff will be shared with the team for improvement. We are glad to hear that you had a great experience with our housekeeping team. Looking forward to welcoming you back. Merci, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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b0b2343 wrote a review Mar 2024
Chicago, Illinois1 contribution
Kia at reception at Sofitel Chicago is excellent and very helpful. She was nice and kind and knowledgeable and offered great updates and information. She handled everything very professionally and with high level service.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 3 weeks ago
Bonjour b0b2343, Thank you for recognizing Kia's excellent service at our reception. We are delighted to hear about your positive experience and how she provided you with great updates and information. We appreciate your kind words and look forward to welcoming you back. Merci, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rashad Hamidullah wrote a review Mar 2024
Kabul, Afghanistan30 contributions3 helpful votes
The hotel is very elegant with a nice spacious entrance. The location is very central: close to shops and excellent restaurants and The Magnificent Mile area, i have stayed many times at the Sofitel Chicago Magnificent Mile, always in winter (i stayed beeetween 2014-2020) so I also had lower prices. As i come from a poor area of Afghanistan i am always impressed by the high level hotels service, I stayed for over a week each time in hotels for work reasons and my working conditions were tiring as I had to wander around the city for many hours a day in the middle of winter for meeting people, and also because the journey to Chicago was very long; and I can assure that Chicago is a beautiful city but in the winter it is very windy and cold; the room was clean and spacious, great decor, but above all the room was quiet, i can remember a nice tv e a nice marble bathroom and above all the view of the skyscrapers was spectacular; Thé beds are luxury and comfortable and I have never slept so well in a hotel, particularly i liked the huge and white duvets which guarantees a perfect night's rest after working all day, i cannot exaggerate how good my night's sleep was, the thick duvets were the most comfortable and softest of all the hotel I've stayed at (next time I would like to talk to the hotel staff to find out if it is possible to purchase a duvet) ; during my stays at the hotel I also saw a beautiful, well-equipped gym; often during work breaks I went to the hotel bar and found a warm and welcoming place to eat and drink something, Finally, in all my stays I booked breakfast, but not in the room and I must admit that it was excellent and rich. I conclude by saying that near the Sofitel Chicago Magnificent Mile there are many hotels, but no hotel can offer such comfortable conditions for a business traveler. Even though my trips were very tiring , the Sofitel Chicago Magnificent Mile always guaranteed me relaxing stays. Thank you for such pleasant holidays, Sofitel
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 4 weeks ago
Bonjour RashadHamidullah23, Thank you for taking the time to share your detailed feedback following your numerous business trips to Sofitel Chicago Magnificent Mile. We are delighted to hear that you enjoyed our elegant hotel, central location, and the comfortable amenities provided during your visits between 2014 and 2020. Your kind words about our spacious rooms, luxurious bedding, and excellent service are truly appreciated. We are pleased that you found our hotel to be a relaxing haven after your tiring workdays in the city. Should you have any inquiries regarding our amenities, including the possibility of purchasing a duvet, please visit soboutique.com. We look forward to welcoming you back for another exceptional stay whenever your travels bring you to Chicago. Warm regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JalenRich wrote a review Mar 2024
Highland Park, Michigan2 contributions
Kia at the front was a great host. She went above and beyond to make sure I had a great stay. Room was very nice and clean with great view. Overall I will return to this property when I’m in the Chicago area.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 4 weeks ago
Bonjour JalenRich, thank you for sharing your positive experience at our hotel. We are thrilled to hear that Kia provided excellent service, and you enjoyed the clean room with a great view. We look forward to welcoming you back on your next visit to Chicago. Best Regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kpaib wrote a review Mar 2024
Albuquerque, New Mexico1 contribution
I think this is the quietest hotel I’ve ever stayed in. We were on the 20th floor and near the elevator—no noise from outside the hotel windows nor in the hallways. We chose this place because of the cleanliness rating and comfort of the bed. Also, an excellent bar and restaurant are always part of our decision making. This hotel does not disappoint. It is centrally located and the staff is professional and friendly. Will book again
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 5 weeks ago
Bonjour kpaib, Thank you for sharing your positive experience with us. We are delighted to hear that you found our hotel to be exceptionally quiet and comfortable during your stay on our 20th floor PURE room. Our team takes great pride in providing a clean and welcoming environment for all our guests. We are thrilled that you enjoyed our excellent bar and restaurant offerings as well. Your kind words about our central location and professional staff mean a lot to us. We look forward to welcoming you back on your next visit to Chicago. Merci, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱13,674 - ₱21,684 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel chicago water tower hotel chicago, sofitel chicago water hotel, sofitel water tower hotel chicago, chicago sofitel
FORMERLY KNOWN AS
Sofitel Chicago Water Tower
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
415
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SOFITEL CHICAGO MAGNIFICENT MILE - UPDATED 2024 Hotel Reviews & Price Comparison (IL) - Tripadvisor

Frequently Asked Questions about Sofitel Chicago Magnificent Mile
Which popular attractions are close to Sofitel Chicago Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.5 km), Lookingglass Theatre Company (0.3 km), and Richard H. Driehaus Museum (0.5 km).
What are some of the property amenities at Sofitel Chicago Magnificent Mile?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Chicago Magnificent Mile?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sofitel Chicago Magnificent Mile?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Sofitel Chicago Magnificent Mile?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Sofitel Chicago Magnificent Mile?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and Velvet Taco.
Are there opportunities to exercise at Sofitel Chicago Magnificent Mile?
Yes, guests have access to a fitness centre during their stay.
Does Sofitel Chicago Magnificent Mile have airport transportation?
Yes, Sofitel Chicago Magnificent Mile offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Chicago Magnificent Mile?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Chicago Magnificent Mile?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Chicago Magnificent Mile offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.