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20 East Chestnut St - Downtown, Chicago, IL 60611-2664
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Room & Suite (664)
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About

#15 of 216 hotels in Chicago
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Travelers' Choice
GreenLeaders Gold level
Bonjour, and welcome to the stylishly renovated Sofitel Chicago Magnificent Mile. We provide guests with the opportunity to experience the best of downtown Chicago through our creatively re imagined French lens. Within our glass prism walls, you can explore our newly renovated and design-forward guest rooms, re-energized SoFit Fitness Center and sultry lobby-level lounge, Le Bar. Minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Restaurant
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Hotel links
Special Rate:Black Friday - Save 20%
5265Reviews80Q+A100Room tips
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JR112022 wrote a review 25 Nov
1 contribution
Room accommodations, meeting room and group meals were well administered and planned with sufficient pleasant staff to make the event a success. Hotel staff were efficient and helpful. The location is great and close to restaurants and drugstores. The wi-fi connections were stable without annoying disconnects. The training at your hotel was a great experience.
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Review collected in partnership with this hotel
Date of stay: November 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mffayne wrote a review Sep 2022
Chicago, Illinois68 contributions35 helpful votes
Hotel's Favorite
Just steps from MI ave, great safe location, clean and terrific friendly service. We had all our family stay at the Sofitel and each family had a great experience. Would recommend staying in while visiting Chicago
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Date of stay: August 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 3 Sep 2022
Bonjour mffayne, Thank you for your outstanding review! I am delighted to know that you enjoyed your stay with us. We pride ourselves on cleanliness, and our warm and welcoming staff. It's a pleasure to know that you loved both! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dee Smith wrote a review 22 Nov
Chicago, Illinois2 contributions
Took a little Stay-cation for my 65th birthday! At dinner the host presented me with free dessert! The food in Le Bar was excellent and plentiful. The breakfast equally tasty! The room was awesome! I had a corner room on the 22nd floor, so the view was spectacular. Even though there was a robe in my room (2 of them to be exact), neither fit me. I probably could have asked for a larger one, however I had my own. The shades are motorized, and slightly sheer so the brightness of the day can come through in the mornings, but provide privacy. Water was placed in the rooms, and were also available at the front desk. Though it says a mini bar is available in the rooms; my room did not have one. The lotion and other amenities they provide smells very good, and cause a relaxing effect. Everything is within walking distance if you wish to go shopping or have a test for something not on their menu. Museums, shows, or other entertainment is a very short bus ride, The staff is great and someone is always there ready to assist you! I would definitely recommend staying at this hotel!
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Date of stay: November 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 4 days ago
Bonjour Mybucketlist1117, Thank you for your outstanding review! I am delighted to know that you enjoyed your Birthday stay-cation with us! We pride ourselves on cleanliness, location, and our warm and welcoming staff. It's a pleasure to know that you experienced them all! We look forward to welcoming you home for your next local getaway. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BrandiNikia wrote a review 22 Nov
1 contribution
We had a great stay at Sofitel! The customer service was the best part! The beds were soft and comfy and the rooms were spotless! Wynter was sure to make sure our stay was comfortable. He provided bell service and was very pleasant and even made sure we did not leave any personal items behind! We would definitely stay when we are back in Chicago!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 4 days ago
Bonjour BrandiNikia, Thank you for your review! I am so happy to hear that you enjoyed your stay with us! We pride ourselves on our warm and welcoming team, and Wynter is a perfect example of that! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea S wrote a review 18 Nov
2 contributions3 helpful votes
The Sofitel is my favourite hotel in Chicago -- by far the best guest service, in my opinion, compared against other hotels in its category. Beautiful property, well-appointed rooms (and the high floor rooms are indeed worth it for the view). But the real draw is the staff at all levels
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 1 week ago
Bonjour hennymay, Thank you for your amazing review! I'm so glad that you enjoyed your stay with us and had a chance to experience our beautiful views, and most of all, out top notch staff! They truly are amazing! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
daniel b wrote a review 13 Nov
1 contribution
Awesome stay and awesome staff! Made even better by a perfect location. The person who handled our check in(Joshua) was great, held our bags until room was ready(our flight got in at 10 am). Texted us when it was ready, and even upgraded our room as well as made sure it was on a pure floor(allergy free room). Stay was very nice and we will stay again!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 1 week ago
Bonjour daniel b, Thank you for your amazing review! I'm so glad that you enjoyed your stay with us and am not at all surprised to hear that Joshua took great care of you! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
catvaughn wrote a review 8 Nov
Miami, Florida7 contributions
This was my second visit to Sofitel Chicago. The staff is always courteous, accommodating, and prompt. Beautiful hotel, great location. Enjoyed closing every evening with a glass of wine on the outdoor patio of Le Bar. The heaters on the patio make for a delightfully warm and cozy visit.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Bonjour catvaughn, Thank you for your amazing review! I'm so glad that you enjoyed your stay with us and had a chance to experience our beautiful terrace! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NMgal4life wrote a review 2 Nov
Albuquerque, New Mexico182 contributions112 helpful votes
Great hotel in a great, central location. Everyone we interacted with was super friendly (except the gal that checked us out and acted like adding my loyalty number was a no-no...). Every time we left and came back the bellmen/valets opened the doors and wished us a good day. Loved all the fresh flowers that are changed regularly. We had a classic room on the 6th floor so the view wasn't much, basically the top of a parking garage. We were right across from the elevators and I worried it would be noisy but I never once heard them, or any other noise during our stay - great soundproofing! The bed is divine - very supportive but also soft and I slept like a baby. Storage spaces are concealed and there are plenty of them. There is a main light switch and switch for the shades right next to the bed. The room could use one more chair by the desk area so two people can sit at the same time. Bathroom was very large. The shower felt a smidge tight but water pressure was fantastic. Amenities were Balmain and smelled light and fresh. We did order room service our first night - the fries are really good but otherwise the menu wasn't super appealing. Service was prompt and friendly though. Overall really loved this hotel and would stay here again in a heartbeat!
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 3 weeks ago
Bonjour NMgal4life, Thank you for your outstanding review! I am delighted to know that you enjoyed your stay with us. We pride ourselves on our cleanliness, warm staff, the comfort of our luxurious beds, and chic amenities. It's a pleasure to know that you experienced them all. We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sazsark wrote a review Oct 2022
Chicago, Illinois325 contributions58 helpful votes
My husband and I stayed in a "prestige suite" at the Sofitel for three months. Overall, it was a great choice for a long-term stay. The bed was comfortable, the views of Lake Michigan were beautiful, and the service was good. We never heard noise from neighboring rooms and very rarely heard anyone in the hallway. The footprint of suite was triangular, with a bedroom and bathroom in the wide part of the triangle, and the living room at the tapering middle and point. My husband and I both worked remotely from the suite, so it was nice having a bit of space (700 square feet) to move around in, though it wasn't easy for both of us to participate in Zoom meetings at the same time. (There was really only one work space, in the living room.) When it was necessary, my husband was able to improvise and do meetings in the bedroom. We also struggled a bit with the slow wi-fi (which unfortunately couldn't be upgraded). To ease the pain, we ended up buying a hotspot. The bedroom had one fairly narrow closet and, under a TV, a separate cabinet with shelves. It would have been nice to have a proper bureau, but we more or less had enough room for our clothes. We used the hotel laundry service regularly. Like all hotel laundry services, it was expensive, but it was reliable and we appreciated having it. During the time we stayed there, the TVs weren't set up for streaming, so we ended up watching Hulu/Netflix etc. on an iPad, which was not ideal -- however, around the time we left, we heard that the hotel might be upgrading its TVs. The decor of the room was fine. Several pieces of furniture and one of the paintings looked a bit worse for wear, but the stunning city and lake views more than made up for the imperfections. Probably the worst thing about the furniture was the sofa, which wasn't super comfortable. The sofas in the hotel lobby were better. When we were first arrived, we ordered breakfast through room service several times and thought it was pretty good. However, eventually we started exploring other nearby options and found several favorites, including Nico, Somerset, Adorn, and Cafecito. There is also a Starbucks across the street, which I visited frequently. Our favorite dinner spot was Alpana, just around the corner. The marble bathroom was roomy, with a walk-in shower and a separate bathtub. On the downside, some of the bathrobes were scratchy and uncomfortable. Every now and then, we got a really soft one, and I'd stick it in the closet for several days so that housecleaning wouldn't change it out. The staff was very friendly. We especially appreciated Sarah, who cleaned our room most days, and Wynter, who often greeted us at hotel's front doors. We also really appreciated the beautiful lobby. Near the entrance is a ledge that is regularly decorated with fresh flowers. I used to enjoy seeing the display get redesigned each week. I used the Sofitel's gym frequently and appreciated the treadmills, the elliptical machines, and the open space where I could do yoga. On the other hand, the "office center" is a bit sad -- basically, just an open counter with a printer. The space opens up, loft-style, to the lobby, which can be noisy. However, there is a room with built-in desks near the second-floor restrooms where one can work with a bit more quiet. The location was excellent for us -- walking distance to everything we needed in Streeterville and the Gold Coast: the lake, high-end shops on Michigan, the MCA, etc. Overall, we really liked this hotel, and thought it offered good value for the money. If we had stayed a shorter time, we probably would have fewer little gripes, but after three months, you really notice every imperfection! This was our second stay at the Sofitel; we also stayed there for about a week in 2021 and really liked it.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 3 weeks ago
Bonjour sazsark, Thank you for your very detailed review! Your feedback is important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I am pleased to inform you that since your last stay, we have updated all of our TVs, so streaming service is available! We are also in the process of installing new refrigerators in each guest room. Most of all, I am glad that our top notch team made you feel at home at Sofitel Chicago Magnificent Mile! We look forward to welcoming you back. Merci, Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GoPlaces66955013892 wrote a review Oct 2022
This hotel is beautiful, clean and the service was impeccable from check in to check out. Room service was delicious and all of the staff were friendly and so helpful. It’s location is central to such great shopping and restaurants. Loved it there.
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Date of stay: October 2022
Value
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 4 weeks ago
Bonjour GoPlaces66955013892, Thank you for your amazing review! I'm so glad that you enjoyed your stay with us and had a chance to experience our delicious cuisine and service from our top notch staff! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$229 - US$336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel chicago water tower hotel chicago, sofitel chicago water hotel, sofitel water tower hotel chicago, chicago sofitel
FORMERLY KNOWN AS
Sofitel Chicago Water Tower
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
415
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SOFITEL CHICAGO MAGNIFICENT MILE - UPDATED 2022 Hotel Reviews & Price Comparison (IL) - Tripadvisor

Frequently Asked Questions about Sofitel Chicago Magnificent Mile
Which popular attractions are close to Sofitel Chicago Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.5 km), Lookingglass Theatre Company (0.3 km), and Richard H. Driehaus Museum (0.5 km).
What are some of the property amenities at Sofitel Chicago Magnificent Mile?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Chicago Magnificent Mile?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Chicago Magnificent Mile?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sofitel Chicago Magnificent Mile?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Sofitel Chicago Magnificent Mile?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and The Lobby.
Are there opportunities to exercise at Sofitel Chicago Magnificent Mile?
Yes, guests have access to a fitness centre during their stay.
Does Sofitel Chicago Magnificent Mile have airport transportation?
Yes, Sofitel Chicago Magnificent Mile offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Chicago Magnificent Mile?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Chicago Magnificent Mile?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Chicago Magnificent Mile offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.