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The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago

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Traveler (199)
Room & Suite (387)
Dining (112)
Overview
  • Excellent83%
  • Very good13%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (606)
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Traveler rating
479
83
16
8
6
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479
83
16
8
6
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All reviewsshops at north bridgespg propertynordstrom mallcirca restaurantmolton brown productsgreat locationmichigan avenuedirect accessfire pitspg pointshuge tvbeautiful hotellobby barrooms are spaciousseparate tub and showerfifth flooranother guest
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1 - 5 of 592 reviews
Reviewed today via mobile

This is a OK hotel. It's nothing special and definitely not what I would call luxurious. I've stayed at many other hotels labeled as "Luxury Collection" and would say that this one is a little off brand. It's a very busy place with loud music...More

Thank Mario_0009
Reviewed yesterday via mobile

It's a decent hotel, though if you are expecting the slightly sedated, laid back luxury of a luxury collection hotel you will be disappointed. This is more like a W - loud music and millenials included. Having said that, the rooms are comfortable and as...More

Thank FlyingB1975
Response from Jeremy D, Front Office Manager at The Gwen, A Luxury Collection Hotel, Michigan Avenue ChicagoResponded today

Dear FlyingB1975, Thank you for staying at The Gwen, Michigan Avenue Hotel. We appreciate you sharing your feedback regarding the live music offered at our hotel. We hope to have the opportunity to welcome you back to our hotel in the future so you can...More

Reviewed 5 days ago

We had a work conference booked at The Gwen. The hotel was very nice and the service was exceptional. I valeted my car for the first night, the valet service was very convenient and simple to use. Checking into the hotel was seamless...I was waited...More

Thank MARIESTEIN
Reviewed 5 days ago

We -- 2 moms + 2 daughters (age 11 and 12) coming from NYC and San Francisco and meeting in Chicago to celebrate the birthday of one of our daughters -- were looking for luxury, pampering, and a great location. The Gwen exceed our expectations...More

1  Thank ScottDinCA
Reviewed 5 days ago

I truly had a 5 star experience at The Gwen Hotel. It was relaxing, My guests enjoyed good food and ambiance. Very glad to have made the choice to have lunch at the establishment. Miri was an amazing server. Very calm and friendly.

Thank shanellerbrandon
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Room Service
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
US$281 - US$1,199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Chicago
#11 Quiet Hotel in Chicago
#25 Centrally Located Hotel in Chicago
#40 Business Hotel in Chicago
#55 Trendy Hotel in Chicago
#71 Great View Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$281 - US$1,199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Chicago
#11 Quiet Hotel in Chicago
#25 Centrally Located Hotel in Chicago
#40 Business Hotel in Chicago
#55 Trendy Hotel in Chicago
#71 Great View Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (199)
Room & Suite (387)
Dining (112)
Business Center & Event Rooms (34)
Amenities (11)
Questions & Answers
Ask a question
Embed
30 July 2018|
AnswerShow all 5 answers
Response from dlk916 | Reviewed this property |
Yes, Conair but they it may be a pro model as the cord is the heavy round type. Also very strong output of air.
1
Vote
REALTOR-Q
1 June 2018|
AnswerShow all 3 answers
Response from newenglandny | Reviewed this property |
I am not sure. My husband gave his credit card so I really don’t know. Sorry for such a late response but I did not receive any notification that someone was asking a question.
0
Votes
Wykenio
27 March 2018|
AnswerShow all 2 answers
Response from Respilosa | Reviewed this property |
Absolutely no problem.
1
Vote
Room Tips
"You shouldn't be spending your time in the room so this shouldn't matter."
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"Try to book a city view room"
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"I was on an higher floor and asked to not be near an elevator. Overall, very quiet"
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"Ask for room with a view as standards face into adjacent office building"
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