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About
4.5
#37 of 212 hotels in Chicago
Location
Cleanliness
Service
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
At Arlo Chicago, Chicago's renowned architecture, history, and love of art come together in a modern, luxury hotel experience. This exciting new retreat infuses the Michigan Avenue hotel scene with a chic, urban energy that reflects its patron's famed warmth and hospitality. Located just steps from Chicago's iconic Millennium Park, Arlo Chicago brings together the stylish sophistication of The Magnificent Mile®, the artistic refinement of the Cultural Mile and the savvy street smarts of the Loop business district.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Charming
Languages Spoken
English, Spanish
Location
168 North Michigan Ave., Chicago, IL 60601
Arlo Chicago
874 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Arlo Chicago is celebrated for its central location, allowing guests to easily access nearby attractions and transit options. The hotel's ambiance is vibrant and modern, with a unique aesthetic that includes cozy spaces and signature touches. Cleanliness is a standout feature, with numerous travelers noting the spotless rooms and pleasant property scent.
Accommodations at Arlo are generally spacious and well-appointed, though some guests find them to be on the smaller side. While the service is often commended for its helpfulness and friendliness, travelers caution about unexpected fees that may affect overall value.
Location
Central
Atmosphere
Inviting
Rooms
Spacious
Value
Pricey
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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Brianca is why I would return and highly recommend the hotel. While the location is perfect, the value great, and the comfort high it is the personal attention of staff that sets this place apart. The staff professionalism and service is five star. Every Ned was anticipated and met. Brianca was fantastic front start to check out.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kierra Moore, General Manager at Arlo Chicago
Responded May 1, 2024
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
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The millennium king with the floor to ceiling windows are amazing. Request high floor for best views of Michigan Avenue. At first we booked this dine and stay package. We were upset as where I’m from done and stay means it includes dining. So when no one could help us I complained and the front manager Tyrone called us and personally understood and said he didn’t quite get the done and stay either. So he talked to us and helped us by getting us a discount since we would have otherwise chosen the cheaper valet parking.
If you do not need valet and in out privileges you can use spot hero and you can park around the corner for much cheaper. It’s a beautiful hotel it’s a boutique hotel only 17 floors and not many rooms to each floor.
I did notice the 17th flood the bed had motion lights under the bed but our room on the 16th did not. It’s so nice to get up at night and have the lights light the floor to the bathroom for you. They do not have any bathtubs all of the rooms are the glass shower but it actually does have a door where I have noticed that some of the Marriotts and some other hotels are going to this open shower concept where you have a half of a glass wall there. I also like that when you open the door it open so that you can reach right out and get anything off of the sink in case you are like some people and have 1 million different products and you can put them on the shower. The location can’t be beat right across the street is a Chicago pizza place that everyone loves there’s this amazing pancake and egg place called Wildberry which is just steps away from the hotel there’s a five guys next-door donut shop across the way. And you’re just two minutes to walk to millennium Park and the beam. I mean they have the perfect location on Michigan Avenue. I stayed at another hotel further down on Michigan Avenue and I thoroughly missed having that right In the heart of Michigan Avenue being across from millennium park and all of the shops and so forth.
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Date of stay: March 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry I, Front Office Manager at Arlo Chicago
Responded Mar 16, 2020
Hello ilovemyimac, Thank you for your review and for staying with us. We are thrilled to hear you enjoyed your stay with us. From our warm and welcoming team members to our convenient location and in-room amenities. We thank you again for your recommendation and look forward to welcoming you back soon!
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The Hotel Julian is a small boutique hotel w/excellent service, amenities and a location that puts you in the heart of the theater district, the museum of art Millennium Park and various restaurants ranging from quick inexpensive cafes to more upscale restaurants. In fact there is a lovely restaurant and bar inside the lobby of the hotel! Shops are in walking distance. The rooms are small but comfortable and tastefully decorated complemented by an amazing automatic lighting system. Above all the hotel has systems in place to make one feel safe. The reception and luggage attendees are very welcoming, gracious and professional. This small hotel is worth experiencing!
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Date of stay: October 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry I, Manager at Arlo Chicago
Responded Jan 2, 2020
Dear PleasantTrips, Thank you for your review and for staying with us. We're thrilled to hear you found our team, amenities, and location to be excellent. We're also pleased to hear that you loved the eateries and cafes nearby. We're also pleased to hear you felt safe. We hope to welcome you again, PleasantTrips. Thank you again.
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This hotel had great reviews and was also recommended by a friend. I'm not sure if because it is winter and off season they let things slide? This is a great location, the lobby is very cute & stylish and the rooms are small but stylish and well-appointed. One of the most important things in any hotel is cleanliness and our bathroom was not clean. And in the worst part- the toilet. It was gross. The bathroom counter had also not been cleaned after the first day and the dishes & items over the mini bar were not replenished. The bed wasn't made correctly so the sheet kept coming off the duvet cover throughout the night. On top of that, we had a bad experience at the restaurant. Service was nice but the food was terrible. Their avocado toast doesn't even have fresh avocado. Its a brownish avocado "spread". Their room service doesn't open until 9am and we were rudely told to order UberEats or Seamless. And, at night, my daughter wasn't feeling well and wanted to order toast from the restaurant and we were told, they "don't have bread after brunch". For the price of the room, I'm ok with the restaurant not being but the dirty toilet. Ugh.
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry I, Front Office Manager at Arlo Chicago
Responded Feb 21, 2020
Dear traveling20142014, Thank you for your review and for staying with us. We're happy to hear you liked our lobby and room designs and found our rooms to be well appointed. We appreciate your feedback regarding our service and housekeeping. We sent you a message so we could learn more and improve your experience but we have not heard back. We are open to hearing more from you to improve. Thank you again.
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This hotel is a great deal, considering it’s location near Millenium Park and distance from a bunch of museums and restaurants around the area. The decor is pretty swanky and hip, and I really like the interior designs of the rooms. I love it!
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Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry I, Front Office Manager at Arlo Chicago
Responded Feb 4, 2020
Hello carolina10142020, Thank you for your kind review and for staying with us recently. We are thrilled to hear you enjoyed your stay with us. We are also happy to know you enjoyed our convenient location and our interior design. We thank you again for your recommendation and look forward to welcoming you back soon!
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My wife and I stayed here on less than 24 hours notice and picked it because of its location in the center of multiple places we wanted to visit. We got there and we were greeted by a front desk worker named Jenn who was INCREDIBLE and super nice. We were able to get an early check-in after our road trip took less time than we thought. We got a vista king room and got placed right on Michigan Ave, with a view of Lake Michigan and the band shell. It was perfect. The room itself is a little small, so I wouldn't recommend it for someone with kids, but if you are traveling solo or as a couple, it is perfect. Everything in the room was very modern and updated, the shower was huge, the bed was comfortable, the TV is gigantic, there's a fridge. There isn't much desk space, so if you're gonna eat in the room you gotta be careful because there isn't much room to put anything. Our only negative would be that the doors to all the rooms close very loudly, so if you're in a spot close to any other rooms, you're going to hear the door closing all day and all night if they are going in and out. They need to get some different hinges to make the room doors close more softly.
We really really liked staying here and we'll try and stay here again in the future because of how nice Jenn was at the front desk and how comfortable and welcoming the room itself was, and more than anything, the amazing location right in the middle of everything we enjoy.
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Date of stay: December 2020
Value
Rooms
Service
Room Tip:Michigan Ave. side rooms can have a view of Lake Michigan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Irving, General Manager at Arlo Chicago
Responded Dec 28, 2020
Dear KleShreen, Thank you for staying with us and for writing a review! We're thrilled to hear that you enjoyed the service from our team and early check-in. We're also glad to hear that you loved the location and views from your room. It's great to hear that you would stay with us again and we look forward to having you back!
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We only stayed for a night because this was an extended weekend trip. Hotel Julian didn’t disappoint. During this pandemic, they have all the necessary precautions and sanitation process to make you feel at ease with your stay. Our room was clean and it was very inviting. I love the decor and the added extra amenities such as 2 Fiji bottled water at check in, coffee and tea service in the room. There’s a refrigerator also. The bathrobes were added a sense of luxury and the bathroom toiletries top notch. I highly recommend this place as it in on Michigan Ave. a central location with lots of restaurants and shops just outside the hotel
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Irving, General Manager at Arlo Chicago
Responded Oct 12, 2020
Hello DTravelDiva, Thank you for your kind review and for staying with us while you celebrated your birthday! We are thrilled to know you enjoyed your stay with us. From our in-room amenities to our clean and comfortable space. We thank you again for your recommendation and hope to welcome you back again soon!
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I stayed at the Julian on 01/17/2020 for only one night. This place is super clean, very well decorated and super clean (I was very happy with that).
The rooms have all been remodeled and so are in excellent condition. I stayed in room 714 that faced Michigan Ave. The hotel is in older building with thick walls so the sound from the street was barely noticeable.
I feel the $130 rate (includes all taxes, fees, etc) was extremely affordable for the room and experience I received.
Lastly, all hotel staff were courteous and professional.
If looking for a trendy, clean place to stay in the Chicago Loop, that’s affordable, check out The Julian.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry I, Front Office Manager at Arlo Chicago
Responded Jan 21, 2020
Hello A9002FBbrianm, Thank you for your review and for staying with us recently. We are so pleased to hear you enjoyed your stay with us. From our clean and comfortable accommodations to our warm and welcoming team members. We thank you again for your recommendation and look forward to welcoming you back soon!
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My boyfriend and I usually stay in the city a couple times a year as a little getaway. (We are from the suburbs.) Our go to used to be booking through a third party website to get a great deal. However, the last time we did that we had a horrible experience.
We have stayed at Hotel Julian right after it first opened, so we decided to here again. We booked directly with the hotel. We were not disappointed! It looks pretty much exactly the same as when we stayed there last!
We love how convenient the location is to almost everything in the city. We come to the city a lot to go to the theater, and it is the prefect location! It is an easy walk the theater, shopping on State St, Millennium Park, restaurants, and even the Mag Mile is an easy walk! Everything else is an easy Uber ride away. But we walked everywhere we wanted to go downtown.
We encountered nothing but helpful and courteous staff here!
The rooms are modern and extremely clean. We like to lounge around in the morning, so we put out the do not disturb sign. We were able to ask for more towels and toiletries when we ran out, and we were supplied with them very quickly!
We love it here and may just have to book here every time we stay in the city!
You won’t be disappointed! It’s worth the money!
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry I, Manager at Arlo Chicago
Responded Feb 10, 2020
Dear Lisa S, Thank you for staying with us and for your review. We're happy to hear that you returned to stay with us a second time and that we did not disappoint. We're also glad to hear that you utilized the convenient location and being walking distance from sightseeing spots, restaurants, shops, bars, and more. We're also thrilled to hear that you appreciated our hardworking team and their efforts. We will pass your kind words along to them. We look forward to welcoming you again in the future, Lisa S. Thank you again.
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I love this place, all around great experience. It's on Michigan Avenue with a great view, The employees are great and caring, Ann in particular is a pleasure to deal with each time.
Bed is extremely comfortable, location is great with attractions around and overall feel extremely safe in that area.
Def recommend for anyone trying to get away for a night or visiting Chicago for the first time.
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Date of stay: September 2020
Location
Service
Sleep Quality
Room Tip:Go with City View, it's worth it
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Irving, General Manager at Arlo Chicago
Responded Oct 9, 2020
Hello brianvN6199UX, Thank you for your kind review and for visiting us recently. We are so pleased to hear you enjoyed your stay with us. From our warm and welcoming team members to our great views and comfortable rooms. We thank you again for your recommendation and hope to welcome you back again soon! Thanks again, brianvN6199UX!
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There are more places to choose from in the Chicago area.
PRICE RANGE
₱8,994 - ₱19,393 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Julian
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
218
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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