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The Ritz-Carlton, Chicago

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Traveler (196)
Room & Suite (178)
Dining (31)
Overview
Visit hotel website
160 E Pearson St at Water Tower Place, Chicago, IL 60611-2308 See on map
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit hotel website
Offers from The Ritz-Carlton, Chicago
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Reviews (559)
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547 results
Traveler rating
438
62
24
15
8
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Time of year
LanguageEnglish
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438
62
24
15
8
Show reviews that mention
All reviews the club lounge candy cart water tower place nespresso machine floor lobby two sinks star hotel beautiful hotel pleasure of staying turn down service the john hancock building great weekend fitness center hotel lobby the entire staff common areas four seasons
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1 - 5 of 547 reviews
Reviewed yesterday via mobile

Love this hotel! I used to live right behind the hotel so very familiar with area but always qanted to stay here. Was completely and 100% impressed with the chic, timeless contemporary design of the main areas plus the rooms were impeccable. The level of...More

Thank M H
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded yesterday

Dear M H, Thank you for taking the time to share your recent experience with us on TripAdvisor! We are thrilled that you had an enjoyable stay with us and felt that our hotel is amazing! Thank you for your kind words and comments regarding...More

Reviewed yesterday

My wife and I stayed at the Ritz for 1 night to celebrate our anniversary, and we had such a great experience. We used points to book a standard city view room, and I called the hotel to see if there was anything special they...More

Thank Greg B
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded yesterday

Dear Greg B, Thank you so much for sharing you and your wife's recent anniversary with us at The Ritz-Carlton Chicago! We are so glad that you had an enjoyable stay with us and we were able to make this anniversary a memorable one. Thank...More

Reviewed 2 days ago via mobile

I stayed at the Ritz for two nights for a business conference. I was very impressed. The room was decorated well and very comfortable. The bed was comfortable and a great size. The room was quiet. There was a robe in closet which was a...More

Thank Ewright147
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded yesterday

Dear Ewright147, Thank you for your kind words regarding your recent business stay with us on TripAdvisor. We are thrilled you had an enjoyable stay with us and felt the various services and amenities we offered were excellent. We truly appreciate your feedback and look...More

Reviewed 2 days ago via mobile

Stayed here for 4nights. I was there to run the Chicago Marathon. The hotel after an extensive renovation is wonderful. Service is top notch. The suite we where is was very well outfitted. I was contacted 1 week before of any needs. I had a...More

Thank jeffreysilver
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded yesterday

Dear jeffreysilver, Thank you so much for choosing our hotel for the Chicago Marathon! We are so glad we were able to meet all of our needs while you were here with us and we truly appreciate your kind words. We look forward to welcoming...More

Reviewed 3 days ago

The Ritz Carlton is always a fabulous place to stay. The staff is very helpful- the room very nice, and the location is perfect. We were happy that they sent us up champagne to celebrate a special occasion. Such a nice touch!More

Review collected in partnership with this hotel
Thank Prt23
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded yesterday

Dear Prt23, Thank you for taking the time to share your recent experience with us on TripAdvisor! We are thrilled that you enjoyed your special occasion with us and we look forward to welcoming you back to The Ritz-Carlton, Chicago again soon. Sincerely, Kathryn Ferguson...More

View more reviews
About
Description
Discover The Ritz-Carlton, Chicago - newly revitalized and offering elegance for business and leisure travel. Our luxury hotel in Chicago, Illinois has perfected the art of hospitality and is ready to welcome you to More unmatched accommodations at an iconic address. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
435
Price range
US$255 - US$1,203 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
,
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
,
Four Seasons Chicago Hotel
,
Ritz Chicago
,
Ritz-Carlton Chicago
,
Chicago Ritz-Carlton
,
Chicago Four Seasons
Location
United States > Illinois > Chicago > Streeterville / Near North Side
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
435
Price range
US$255 - US$1,203 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
,
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
,
Four Seasons Chicago Hotel
,
Ritz Chicago
,
Ritz-Carlton Chicago
,
Chicago Ritz-Carlton
,
Chicago Four Seasons
Location
United States > Illinois > Chicago > Streeterville / Near North Side
Photos
Traveler (196)
Room & Suite (178)
Dining (31)
Pool & Beach (3)
Amenities (35)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
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Questions & Answers
Ask a question
Jordan E
4 September 2018|
AnswerShow all 6 answers
Response from Kathryn H | Property representative |
Hi Jordan E! Thank you for your question. We have honor bars in our room that is pre-stocked with treats and drinks for our guests. However, we have mini refrigerators available upon request that we would be happy to place... More
0
Votes
Stephen03957
25 February 2018|
AnswerShow all 3 answers
Response from Kathryn H | Property representative |
Dear Stephen03957 Thank you for your inquiry! Wifi is complimentary for all rewards members! If you are not a rewards member we are happy to sign you up upon arrival to enjoy some of the many perks that go along with our... More
1
Vote
Alkhalidy
15 February 2018|
Answer
Response from Kathryn H | Property representative |
Good Morning Alkhalidy, Thank you for your inquiry! As a platinum guest you will receive: -1000 bonus points upon arrival -Priority late check out of 4:00PM -10% off in our Gift Shop on Ritz-Carlton branded... More
1
Vote
Room Tips
"Our room was not ready when we checked in--- but they were very nice to upgrade us to an even better one...."
Prt23
3 days ago
Read review
"The higher floors get better views since you look over the shorter buildings."
Windsor_Beachbums
1 week ago
Read review
"I always suggest a suite here if you want to pamper yourself"
markgR2908IT
1 week ago
Read review
"Rooms are offer spectacular view of both City and or Navy Pier ,Lake Michigan ."
FrankieNaples
1 week ago
Read review
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