We arrived around noon. They let us check in early. Front desk staff were friendly and professional. The location is perfect! It’s close to Millennium Park and in the theater district. We walked to a theater and enjoyed a musical. Everything is pretty much walkable. The room is spacious for big city hotel. We had a nice view of city from our room. Cute yellow bathrobes they provide are soft and comfortable. I also love that it’s a historical building. Highly recommend to anyone visiting Chicago!!
I really enjoyed StayPineapple! The hotel was really cool, the restaurant was nice, the staff was extremely friendly and helpful! My only complaint is rooms were a little bit small, but the beds were really comfortable! Prices were reasonable as well. I would recommend.
Would definitely stay here again. Great location, check in staff was friendly, and the room was very comfortable. The room itself was small, but the bathroom was nice and big. There were plenty of outlets and USB outlets.
This hotel is conveniently located in the center of Chicago and the building is very nice architecturally. However, I encountered many issues during my stay. The toilet loudly erupted in the middle of the night, waking me up. This resulted in having to switch rooms. Both rooms were dirty including hair on the sheets and floor, pills and food from a previous guest on the floor. Soap dispensers we’re not filled prior to arrival. This could have been a lot better if they maintained the rooms properly.
We've just returned from a 2.5 week trip to Chicago, dropping off our daughter to study at Columbia College, so the stay was a long one while we helped her settle in. We were initially n another hotel then relocated for our final 10 days to Staypineapple in The Loop - what a fabulous place. Great staff, nice restaurant attached and the most wonderful views of the famous 'Chicago' theatre and of the Pritzker Pavilion and Lake Michigan from our room (ask about double aspect rooms on higher floors). They also have bikes for guests' use for free. A brilliant stay and we'd definitely stay here again.
This hotel was a pleasant surprise. It’s definitely pineapple themed, free pineapple ipas for each of us at the bar after checking in. They also had free pineapple cookies and coffee during the afternoon. The beds were very comfortable and had 2 separate comforters which I really enjoyed because my wife says I usually hog the covers. Darnell at the front desk was the best, anytime we needed advise on where to go or how to get somewhere, he went above and beyond to help us out. Finally, the location of this hotel is excellent, tons of stores and restaurants all around us were within walking distance. Plus, we were only a block from the bus and subway, which we took to Cubs and Bears games.
It was a wonderful experience from the moment we arrived. Having a valet was a bonus since we drove in from NY and I was concerned about parking. The front desk were very welcoming and full of information especially where to get the best Chicago style pizza- although there was some discussion on it. The décor of the room was great- all pineapples, which of course, would be expected, and very clean. The location of the hotel was probably the best reason why we chose this hotel. It was within walking distance of Millennium Park and Navy Pier (a bit longer of a walk). I read all the reviews before I chose the Staypineapple and was very pleased. Would stay again for sure.
This is their second location we've stayed and it was just as great as the first. The beds are still a the winner, so comfortable and we love the separate duvets. The Chicago location was central to everything we needed and was such a cool architecture vibe. Highly recommend and will be staying at other locations in the near future!
Spectacular location. Only about 5 minutes from the Blue Line airport train station (Washington). Central and close to the Millennium Park and museums. Very attentive and helpful employees. Clean and probably they have best bed you will find in a hotel. Highly recommended.
The Staypineapple location is perfect! Train station is right out front along with shopping, restaurants, and Millennium Park two blocks away! Our room was clean and comfortable with an amazing view of downtown. We would definitely stay here again.