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All reviewsspent one nightno elevatorwould stay here againroom was cleangreat roomvalue for the moneywaffleswalking deadbreakfast barparking lotbreakfast attendantconvenient locationstaff was very friendlynice stayfirst floorshopping and restaurantsgreat place to stay
Found evidence of bed bugs (fecal matter in corners of headboard). Was promptly switched to a new room, but close call. Dealt with those things before so I know what to look for, and don't want to deal with them again. Cleaning staff seems like...More
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Response from BestWesternHotels, Corporate at Best Western Shenandoah InnResponded 3 weeks ago
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More
We stopped in to stay the night on our way to Florida from Virginia. We were pleasantly surprised by how nice and clean our room was. Granite counter tops in the bathroom and updated faucets. I like how the shower and toilet are separate from...More
Stayed one night on the way to Atlanta. Parking is a little tight and had to park further from the room that I wold have preferred. Didn't try the breakfast. Good location and they honored my request for a second floor room. No issues and...More
The room was clean. Staff was very nice and accommodating. Rooms were average. Shower was great and clean. Only complaint is beds were very uncomfortable and AC unit had a sour smell every time it ran. Most hotels around this one (Motel 6 and LaQuinta)...More