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SureStay Hotel By Best Western Helen Downtown

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8396 S Main St, Helen, GA 30545
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Traveler (42)
Room & Suite (33)
Pool & Beach (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 19 hotels in Helen
Location
Cleanliness
Service
Value
At the SureStay Hotel By Best Western Helen Downtown in Helen, GA, you're sure to find rewarding value and quality. Everything you need, nothing you don't want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Non-smoking hotel
24-hour front desk
Wifi
Indoor pool
Heated pool
Snack bar
Vending machine
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Cable / satellite TV
Complimentary toiletries
Iron
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
786Reviews1Q+A8Room tips
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Lee Ann H wrote a review 1 Oct
Columbus, Georgia71 contributions34 helpful votes
Nice motel in Helen, GA. Great location, just a block from the village area. Clean updated room, comfortable bed and nice indoor pool. Very nice staff. Lexi was very helpful and super nice. Breakfast was ok, nothing worth noting. Would stay here again and recommend.
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Review collected in partnership with Best Western
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alexandra S wrote a review Jan 2021
Fort Stewart4 contributions5 helpful votes
Hotel's Favorite
We had a King room with whirlpool and fireplace. The room was very spacious and clean, with modern furniture. Their heated pool is awesome as well. We definitely feel like we got a very good value for the price we paid. Ms Patricia at the front desk was very friendly and helpful. Big thumbs up for her! The hotel is right in the middle of town and walking distance from everything, which is good because it saves you the parking fee that's all over town. The only thing that wasn't positive about our stay was that we had really noisy room neighbors, but that's not really the hotel's fault. There was also a bar across the street that blasted music until 1AM on Saturday. I'm not sure if the town is always this loud, or if it was because it was new year's weekend. Anyway, I recommend this hotel and we will definitely be back!
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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lindsaydonner1 wrote a review Sep 2022
Fort Mitchell, Alabama1 contribution
This hotel surprised me! The staff was super friendly. The hotel was very clean. The floors were laminate, which i like in hotels because it feels cleaner. It was very close to where the events were for Oktoberfest.
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Review collected in partnership with Best Western
Date of stay: September 2022
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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b0ydk7 wrote a review Sep 2022
1 contribution
Check in was easy and the staff made us feel real welcome. Location was near town and Festhall. Easy walk. Very nice room for the price. We will be back for sure. A few more towels would be nice. Great stay. Second time staying this year.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eddie S wrote a review Sep 2022
1 contribution
Good place to stay. The room was spacious and clean and the staff was kind and helpful. The indoor pool was nice as well. Within short walking distance to shops, restaurants, and the river. Would definitely stay here again!
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richard B wrote a review Aug 2022
1 contribution
Great rooms, beds and indoor pool was a life saver. We loved the morning breakfast and needed that fuel to get started with these active grand kids, 7 and 9. Staff was always friendly and nice to talk to. Did not really have any problems, but knew we were safe at all times.
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Review collected in partnership with Best Western
Date of stay: August 2022
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Samantha P wrote a review Jun 2022
1 contribution1 helpful vote
Very professional and completely attentive to everything that my friends and I needed or requested. Beds smelled so good when we climbed in, soft towels and the front desk was jes plum gr8, ain't got a bad thang to say. The new management is very interested in hearing what cld be bettr and appreciative of ur business.
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Carol Powell, General Manager at SureStay Hotel By Best Western Helen Downtown
Responded 28 Jul 2022
Thank you for your review of our newly renovated hotel! Our staff is thrilled that you were happy with your stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mom wrote a review Jun 2022
1 contribution1 helpful vote
We loved our stay here, great place to stay in helen. Very nice spacious, and extremely clean rooms, beds looked well took care of as well. The front desk staff was very helpful and friendly. Would definitely stay here again!!
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Donna W wrote a review Jun 2022
1 contribution
Best hotel i have stayed at in awhile . Very clean and very nice front desk clerks. And the crew manager has it going on very nice and sweet. Had a great checkin with the front desk clerk . I believe her name was Tammy. Will recommend and stay at this hotel everyone I come to Helen ga.
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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randyft wrote a review Jun 2022
Austell, Georgia1 contribution
We had hundreds of Shriners in town. This location was perfect for our activities. Restaurants, downtown , shopping, all within walking distance. Will definitely book here for next years event and hopefully even before.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$107 - US$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super 8 helen ga hotel helen, helen super 8 hotel, super eight helen, helen super eight
FORMERLY KNOWN AS
Super 8 Helen GA
LOCATION
United StatesGeorgiaHelen
NUMBER OF ROOMS
57
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Frequently Asked Questions about SureStay Hotel By Best Western Helen Downtown
Which popular attractions are close to SureStay Hotel By Best Western Helen Downtown?
Nearby attractions include Bavarian Mountain Miniature Golf (0.4 km), AxeBilly Helen-Ga (0.4 km), and Chattahoochee River (0.3 km).
What are some of the property amenities at SureStay Hotel By Best Western Helen Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SureStay Hotel By Best Western Helen Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Hotel By Best Western Helen Downtown?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at SureStay Hotel By Best Western Helen Downtown?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Hotel By Best Western Helen Downtown?
Conveniently located restaurants include Cowboys & Angels Restaurant and Bar, Muller's Famous Fried Cheese Cafe, and Bodensee Restaurant.
Are there opportunities to exercise at SureStay Hotel By Best Western Helen Downtown?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to SureStay Hotel By Best Western Helen Downtown?
Many travellers enjoy visiting Hardman Farm (2.1 km) and Romeo and Juliet Indian Mound Tragedy Site (2.4 km).
Is SureStay Hotel By Best Western Helen Downtown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.