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All reviewsstream netflixsoccer tournamenttown squarerocking chairsbed and pillowswithin walking distancestayed nightsflat screen tvstaff was very friendly and helpfulperfect locationparking lotenjoyed my staywould stay againhiefayettehousekeeping
This hotel just misses the mark and they are doing the best they can. It is my understanding they are closing or changing the name of the hotel.
To update the hotel, it would probably cost millions of dollars.
The outside is cute, but the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express FayettevilleResponded 14 April 2018
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the general condition of the property. We take comments such as these seriously and...More
I was in town for Walker Stalker Con and wanted to stay somewhere between Atlanta (for the con) and Senoia (for the other Walking Dead locations). This hotel was the perfect location for getting to Senoia, only about 20 minutes away. However, the late nights...More
The clerk had zero personallity and not very helpful. The hotel needs updating. It's a maze to find your room. Not up to Holiday Inn Express Standards. Next time I'll try Peachtree city location or another hotel. Just not impressed.More
1 Thank gigi2985
Response from IHGService, Guest Relations Manager at Holiday Inn Express FayettevilleResponded 2 April 2018
Thanks for choosing Holiday Inn Express! I'm sorry to hear that our staff missed the opportunity to provide you with a warm welcome. I understand how good customer service could have made a difference during your visit. Your comments will help our hotel...More
To judge from our room (205), this HIE needs an overhaul. Two of the three doors leading into the second floor hallway had their keycard access blocked with duct tape.
In the room itself,there were not enough electrical outlets, so we had to unplug things...More
We came up to Fayetteville for the evening so that we could take an early flight instead of getting up and driving in the middle of the night. The hotel is styled after a historical property. It looks nice. To get to our room, we...More
Response from Santu P, Director of Sales at Holiday Inn Express FayettevilleResponded 20 October 2017
Hello Native Texas Grrl,
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each...More