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Extended Stay America - Atlanta - Duluth

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Traveler (29)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent32%
  • Very good17%
  • Average19%
  • Poor12%
  • Terrible20%
Travelers talk about
AMENITIES
Free Wifi
Non-Smoking Rooms
Suites
Kitchenette
Wheelchair Access
Self-Serve Laundry
Free Parking
2 Star Hotel
All hotel details
Additional information
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Reviews (73)
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All reviewsvery nice place to stayenjoyed my staykitchenettelaundryrenovation
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1 - 5 of 71 reviews
Reviewed 26 February 2018

After a courteous exchange with the front desk clerk, "Bree," I went to my room. However, there was an occupant already in the room. I returned to the front desk (waited in line) and addressed the issue to Bree. She said, "Sorry, it isn't my...More

Thank Larry S
Response from 00esa, Manager at Extended Stay America - Atlanta - DuluthResponded 27 February 2018

Larry, please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. We have shared your concerns with our staff, and we are taking appropriate...More

Reviewed 8 September 2017 via mobile

I arrived at this hotel on a Thursday evening at 11:30 pm for a lengthy business stay. No luggage cart was available and I was told that, due to the small size of the hotel (three full floors), it only had one luggage cart. The...More

Thank Jturansky
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 9 September 2017

We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we...More

Reviewed 10 August 2017

Long stay. Room 329 had a stench coming from the bathroom. Requested for extension and was told the price was the same. However, ducing check iut, the price for the extension nights were higher. Cleanliness average.More

Review collected in partnership with Extended Stay
Thank Chris Y
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 11 August 2017

Chris, thank you for staying with us. We're sorry to know an odor from the bathroom compromised your experience at our hotel. I will certainly share your feedback with our housekeeping team to ensure deep cleaning is done in the room you mentioned. Also, we...More

Reviewed 6 August 2017

Overall the stay was ok. I came to relocate from New Jersey for two months. Most of the staff is friendly and appreciate their hospitality. However one major issue caused my opinion to be different. I had an issue with one of my drawers. I...More

Review collected in partnership with Extended Stay
Thank unknown494
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 7 August 2017

Thank you for taking the time to review our hotel. The incident you mention in your review concern us very much. We pride ourselves on welcoming each of our guests, and we are sorry this was not your experience. Rest assured we will follow up...More

Reviewed 2 August 2017

this place smells like someone cooks fish there all the time. The trash room seemed to never be emptied of trash piles of trash. and the location seemed to be an over flow building it sucked. I would never advise staying here.More

Review collected in partnership with Extended Stay
Thank ariela511
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 4 August 2017

Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$73 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$73 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveler (29)
Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"Atlanta's customer service representatives are generally men-hating females. Be overtly flirtatious or..."
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"3rd floor was great, already upgraded."
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"2nd floor is non-smoking"
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"Try the other Extended Stay next to it."
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