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WoodSpring Suites West Palm Beach

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#40 of 40 hotels in West Palm Beach
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Location

6350 Okeechobee Blvd, West Palm Beach, FL 33411-2513
WoodSpring Suites West Palm Beach
Getting there
Car recommended
Grade: 43 out of 100
43
West Palm Beach Intl Airport
Fort Lauderdale-Hollywood International Airport
70.6 km
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1 Attraction
within 1 kilometer
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W A wrote a review Mar 2024
1 contribution
The service here is absolutely horrendous. Christy is a rude and obnoxious employee, with zero professionalism, no business ethics and no hospitality training whatsoever. I had the unfortunate experience of interacting with her here. I was in town for my daughter's (who is a minor) debate competition. I had booked a suite with two queen beds and a couch. The employee Saige told me that since the suite was occupied, they can offer us two rooms with queen beds. This was okay, I asked for the rooms to be next to each other since I was with my wife and my daughter so that we all could be together and my daughter wouldn't have to be completely alone. Saige agreed and assigned us two rooms next to each other and I gave my card information for her to complete that transaction. While all of this is happening, Christy gave to rooms to someone else and charged my card, Saige reprimanded her to which Christy replied snarkily that she was just doing her job. Now I was charged for rooms I did not get and so I asked that those rooms be given to me since I was charged, Christy at this point started mouthing off. They gave me rooms completely far off, charged me for them and Christy told me to either take the rooms or leave. At this point I called the manager (Marcus), who despite being on the premise did not bother to show his face. We waited 2 hours for him to show up. I I sincerely hope that this review is given precedence and guests take this as a warning to avoid both Marcus and Christy. They need to be trained again.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: The service here is absolutely horrendous. Christy is a rude and obnoxious employee, with zero...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chris wrote a review Dec 2023
Miami Beach, Florida11 contributions2 helpful votes
A bunch of thieves at this hotel. My reservation was cancelled and they still said it was active so they could charge me. The customer service at this hotel is non existent as well. Very rude......
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Date of stay: December 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paradise40972235424 wrote a review Aug 2023
Folsom, California1 contribution2 helpful votes
STAY AWAY FROM THIS HOTEL. DO NOT BOOK HERE!!! Defrauded by this hotel. I booked with this hotel because of the reviews and the cheaper cost. Cheap is not only what you are receiving. Rooms are disgusting and very bare minimal. Rooms and hallways smell of marijuana. Prostitution going on throughout the hotel during the day. Please do not bring your family here. The General Manager DOES NOT CARE!! She ignores your complaints, denies she receives messages from the other desk clerks. Extremely RUDE GM and very unpleasant. Very unprofessional. PLEASE do NOT waste your time OR money HERE.!! Place is full of drugs and illicit activity. Not FAMILY orientated place at all. Should be fully investigated. Unfortunately, I can not leave a zero stars , which this place deserves. Management is terrible. Unsafe. NOTHING NOTEWORTHY ABOUT THIS PLACE. MANAGEMENT IS TERRIBLE. DO NOT STAY HERE!! YOU WILL BE BEYOND DISAPPOINTED. NOT A FAMILY HOTEL. PROSTUTION THROUGHOUT THE DAY. STAY AWAY!!!
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Date of stay: July 2023
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Location
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱5,814 - ₱7,922 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaWest Palm Beach
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WOODSPRING SUITES WEST PALM BEACH - UPDATED 2024 Hotel Reviews & Price Comparison (FL) - Tripadvisor

Frequently Asked Questions about WoodSpring Suites West Palm Beach
Which popular attractions are close to WoodSpring Suites West Palm Beach?
Nearby attractions include Dreher Park (0.4 km).
What are some restaurants close to WoodSpring Suites West Palm Beach?
Conveniently located restaurants include Pete's Place, Duffy's Sports Grill, and LongHorn Steakhouse.
Are there any historical sites close to WoodSpring Suites West Palm Beach?
Many travellers enjoy visiting Ann Norton Sculpture Gardens (8.8 km), Sea Gull Cottage (9.5 km), and Reuben Hale House & Sculpture Garden (8.7 km).