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Expectations should be in line when evaluating this hotel. You are not paying a fortune for beachfront or theme park access. Hotel has been recently renovated and includes most common upgrades. Flat screen TV, A/C, upgraded furnishings. We had a slight "older hotel" aroma when...More
Nice hotel, exactly what we've all come to expect from a Holiday Inn. Staff was helpful, room was clean, free breakfast was okay...plus what that there were a couple of places that we could walk to for dinner
This was by far one of the worst hotel experiences I have ever experienced between noone at the hotel knowing what they are doing from booking to what they are doing while your staying. When i checked in they said they overbooked and are lucky...More
Date of stay: October 2018
Thank Amanda P
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10Responded 23 October 2018
Hi Amanda P,
Thank you for posting a review. I am so sorry to read about the issues you had with your reservation and how it was handled. I was also concerned that you were not impressed with the condition of our pool and elevator....More
Check in was a little slow but it was only one person working at the time and she was doing her best.
Room and bathroom were clean.
Immediately after lying in one of the beds the sheets continued to come off. We requested new sheets...More
Date of stay: August 2018
1 Thank 88skylarw
Response from Loretta N, General Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10Responded 6 August 2018
Thank you very much for your feedback. I am sorry that we did not meet your total satisfaction. It is
important to us that our guest are satisfied so we do greatly appreciate the feedback. Your concerns will be address and we hope that you...More
the time you pull in the parking lot watf out for people begging for money and than make sure you get the right stuff for the room batteries for the t.v. dead and the television was out and than on and than it went to...More
Date of stay: July 2018
Thank Robb A
Response from Stace H, General Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10Responded 7 July 2018
Sorry your stay wasn't so good, I really hate to hear that. We shouldn't have anyone in the parking lot, I will make sure to go over our security cameras and see if we may spot the person. Feel free to email me or give...More
The newest hotel to the Florida Panhandle is the Holiday Inn Express & Suites Hotel, Pensacola Florida , conveniently located on I-10 and exit 7. We are just a short drive to Destin, Panama City & Tallahassee, …MoreFlorida. This newly built hotel is close to the white sand beaches of Pensacola Beach, Gulf Shores Beach and Fort Walton Beach. A variety of restaurants are within 3 miles of the hotel. Special in-room amenities are free high-speed internet, microwave and refrigerator, free local calls and free parking. Business: International Paper , Sacred Heart Hospital, University Of West Florida, Lake View Center and Baptist Hospital Local Attractions are Naval Air Station, five flag speedway & Sam s Fun City , Pensacola Fair Ground. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Loretta N | Property representative |
Yes. There are eggs on the breakfast bar. You can expect to find scramble eggs or omelettes. There is sausage, bacon biscuits and gravy. There is a variety of breakfast foods to choose from, something for everyone.