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DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens

1,220 reviews
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Traveler (154)
Room & Suite (52)
Pool & Beach (17)
Overview
  • Excellent45%
  • Very good24%
  • Average16%
  • Poor10%
  • Terrible5%
Travelers talk about
“double tree”(68 reviews)
“cookies”(101 reviews)
“front desk”(139 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,220)Write a Review
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1,179 results
Traveler rating
506
280
197
127
69
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506
280
197
127
69
Show reviews that mention
All reviewsdouble treecookiesfront deskpool areaconference centerconvenient locationbed was very comfortablepga blvdeasy accessbreakfast buffetbusiness tripjuliancvsinterstatemattressfacilityevent
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1 - 5 of 1,179 reviews
Reviewed 1 week ago

Due to terrible circumstances, we found ourselves in need of a place to hold a wake. I called a few places before finding this Double Tree and I was SO thankful to have stumbled upon them. Meghan and Isabelle, as well as their amazing staff...More

1  Thank 106karat
Hotel's Favorite
Reviewed 4 weeks ago via mobile

The hotel is located close to I95 and the Turnpike. The event coordinator and catering manager are very helpful and accomodating. Great setup for morning breakfast and afternoon snack with an expressi machine. The only complaint is the hotel rooms that face I95, can hear...More

Thank Mrs D
Response from Pennstr, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach GardensResponded 2 weeks ago

Dear Mrs. D, Thank you for taking your time out to write about your recent stay experience with us on TripAdvisor. We are very appreciative of your feedback and grateful for your business here. Your kind words about our team members as well as our...More

Reviewed 1 week ago

Hotel smelled from paint. Restaurant is horrible Same menu for kick and dinner. Breakfast food served in unclean buffet. Horrible experience. The hotel is payed out in a confusing maze that requires you to go outside to go from one area to another.More

Review collected in partnership with DoubleTree by Hilton
Thank P5908KEmichaelk
Response from Pennstr, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach GardensResponded 1 week ago

Dear P5908KEmichaelk, Thank you for taking your time out to write about your recent stay experience with us on TripAdvisor. We do apologize if your experience was anything less than exceptional. Your detailed feedback is greatly appreciated and will be shared with our entire team...More

Reviewed 1 week ago

The hotel is in a great location in Palm Beach Gardens. It has a friendly and helpful front desk staff. Other than that, it needs some major updating and employee training. The rooms are old, bathrooms need updating, hallways are nasty. It is definitely not...More

Review collected in partnership with DoubleTree by Hilton
Thank Beachchef72
Response from Pennstr, Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach GardensResponded 1 week ago

Dear Spencer Beach: I wanted to respond to your survey to send you my deepest apologies for the disappointment in your stay & service. I am the food and beverage manager at the property and I certainly don’t expect this low and unsatisfactory service to...More

Reviewed 1 week ago

Musty smells, old carpet, crusty towels, more like a motel 6. Hotel needs a complete makeover, for $250 a night, you can find a motel down the street for half the price and same quality. Gym was 20 years old and same were the elevators.More

Review collected in partnership with DoubleTree by Hilton
Thank NYSpiffy
Response from Pennstr, Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach GardensResponded 1 week ago

Dear NYSpiffyChu: Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate your feedback and we are very sorry we did not exceed your expectations in every area. Your comments will help us as we are...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Tennis Court
Details
Price range
US$148 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Palm Beach Gardens
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Palm Beach Gardens
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (154)
Room & Suite (52)
Pool & Beach (17)
Dining (6)
Business Center & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Henryno9
March 7, 2017|
Answer
Response from Pennstr | Property representative |
We offer Happy Hour with complimentary snacks and Beer and Wine Monday through Thursday from 5pm to 7pm in our Honors Lounge for our Gold and Diamond Members.
0
Votes
Henryno9
March 7, 2017|
AnswerShow all 3 answers
Response from JustTrish | Reviewed this property |
Yes, it's a bar.
0
Votes
Vernon Melvin P
January 16, 2017|
Answer
Response from Pennstr | Property representative |
Our rooms have not been remodeled to date. We are finalizing the addition of a new roof on our C building this week. We have also recently completed the addition of in room safes in all of our rooms. The design team is... More
0
Votes
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123
Room Tips
"Just enjoy the trip!"
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"Get a room as close to the elevator as possible"
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"Pay more for a pool view room and not a standard view of the parking lot and freeway."
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"Don't get the rooms facing the highway in the lower three floors or the hotel, they are literally below..."
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