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Crowne Plaza Orlando Downtown

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Traveler (208)
Room & Suite (291)
Pool & Beach (39)
Overview
  • Excellent45%
  • Very good26%
  • Average16%
  • Poor8%
  • Terrible5%
Travelers talk about
“amway center”(47 reviews)
“king suite”(29 reviews)
“self parking”(36 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Crowne Plaza Orlando Downtown
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Offers from Crowne Plaza Orlando Downtown
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (968)
Filter reviews
908 results
Traveler rating
403
240
142
75
48
Traveler type
Time of year
LanguageEnglish
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403
240
142
75
48
Show reviews that mention
All reviewsamway centerking suiteself parkingfree shuttlewalk in showershuttle serviceroom servicepool and hot tubfront desk staffcoffee makervaletihgshutterscouchrefrigeratoruberhousekeeper
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1 - 5 of 908 reviews
Reviewed 1 week ago

We booked this property directly with the hotel after reading a lot of the reviews. Booked and paid for a suite. The room was so hollow. Nothing in the kitchenette (more about that later), only one wall hanging and tile everywhere. This made for a...More

Thank KGDGplusFive
Response from Crowne Plaza O, Front Office Manager at Crowne Plaza Orlando DowntownResponded 1 week ago

Dear KGDGplusFive, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...More

Hotel's Favorite
Reviewed 18 June 2018 via mobile

Stayed here for a few days while daughter was at ballet competition. Nice location and also offers shuttle to nearby places. Outdoor pool was great and open late. Nice restaurant on site offered good meals. Breakfast buffet was nice. Lots of options. Guest services was...More

2  Thank Frank O
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 19 June 2018

Dear Frank O, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely,

Reviewed 2 weeks ago via mobile

Nice hotel. Rooms are very good size with amenities for extended stay. Make up mirror in bathroom a plus!!! The lighting in kitchenette area could have been better. Great Valet - Joshua is awesome!!! He was very helpful and very customer oriented!

Thank 233jacquelyns
Response from Crowne Plaza O, Front Office Manager at Crowne Plaza Orlando DowntownResponded 1 week ago

Dear 233jacquelyns, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kamini

Reviewed 2 weeks ago via mobile

I was on Orlando last week and stayed at Crowne Plaza Downtown. I didn’t want to walk to eat so tried the hotel restaurant. WOW!! Wonderful food and staff. Chris, Aaron, Marilyn and Suzy took great care of us. The flavors coming from the kitchen...More

Thank njwalton
Reviewed 4 weeks ago via mobile

I had to call the front desk twice at 11:30 pm to ask the them to tell a guest in the hallway to lower their voice. I also ask the person to lower their voice. At 6:30 am I could hear trucks backing up on...More

Thank Kas263
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 4 weeks ago

Dear Kas263, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Wheelchair Access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$104 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$104 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (208)
Room & Suite (291)
Pool & Beach (39)
Dining (30)
Amenities (31)
Business Center & Event Rooms (20)
Questions & Answers
Ask a question
Sandeep D
28 May 2018|
AnswerShow all 3 answers
Response from SiegbertK | Property representative |
is very far, we are 20 Miles away
0
Votes
Frances S
8 May 2018|
AnswerShow all 6 answers
Response from Phil M | Reviewed this property |
I believe the shuttle goes within a 3 mile radius of the hotel. I think they will also pick you up, but you should confirm that with them to be sure.
1
Vote
Anu R
28 March 2018|
AnswerShow all 4 answers
Response from DENNIS D | Reviewed this property |
Sorry. We were in town to see a show. Great place to stay.
0
Votes
Room Tips
"Book executive rooms , great place to stay 7 min walk to downtown centre and 12 min walk to lake ."
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"room with a view"
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"stay in rooms away from construction"
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"As far from the interstate as you can."
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