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Hyatt House Naples/5th Avenue

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1345 5th Ave S, Naples, FL 34102-3433
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$224
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$197
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (902)
Room & Suite (155)
Pool & Beach (106)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 61 hotels in Naples
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Hotel is located on the Gordon River and historic downtown Naples and offers spacious, contemporary suites with fully equipped kitchen, stylish furnishings, including a plush Hyatt Grand Bed® and work centers. Enjoy a glass of wine or step out on our deck lounge overlooking the pool. Wake up to our complimentary Morning Spread with Omelet Bar, with made-to-order omelets prepared to your liking.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Snack bar
Poolside bar
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Harbor View
Languages Spoken
English, Spanish
2306Reviews73Q+A100Room tips
Traveler rating
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  • 71
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Popular mentions
tomweaver2022 wrote a review 21 Jan
1 contribution
Did not live up to the Hyatt brand. Breakfast was awful. Sausages were reheated from prior days, stale, dry. Fresh fruit was either unripe or frozen or both. One set of community salt/pepper grinders instead of individual packets. Yogurt was from a community bowl instead of individual sealed servings. Scrambled eggs were ok.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
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Lkenny wrote a review 17 Jan
Miami Beach, Florida6 contributions1 helpful vote
I wouldn't recommend this Hyatt, the location and proximity to 5th Avenue is good but the rooms are not clean. The staff were indifferent to their customers - they were unhelpful and some were asleep behind the desk during our stay. The 1-bedroom suite with river views is not as seen on the website.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Jay Slaboch, General Manager at Hyatt House Naples/5th Avenue
Responded 1 week ago
Dear UkinFlorida, thank you for taking the time to share a detailed review of your experience. We appreciate your honest feedback on your stay. This feedback helps us to continually improve the guest hotel experience and we take great pride in our cleanliness. I just rechecked our pictures on Hyat.com for the one-bedroom suite. The pictures are 100% correct. Perhaps you booked from a different source other than Hyatt. We have been made aware of our overnight team member and that situation has been corrected as it is not acceptable. We welcome you again and will strive to make your future stays five stars!
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Kristin H wrote a review 10 Jan
5 contributions
Den room is small, plain, and in need of renovation. The linens are old, especially the pillows with visible pills (see picture). The carpet was wet when we checked in and the front desk didn't seem to care.
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Date of stay: January 2022Trip type: Traveled on business
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Response from Jay Slaboch, General Manager at Hyatt House Naples/5th Avenue
Responded 1 week ago
Dear kristinh646, Thank you for reaching out and sharing your recent experience. We are indeed getting ready to start some minor renovations in the guestrooms and guest hallways. We continually wash carpets around the hotel and actually just finished washing all the halls recently. Perhaps this was the case when you checked into the hotel. We appreciate your loyalty and hope to serve you again and will strive to make your next stay five stars.
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Stuerenberg2007 wrote a review 10 Jan
Hebron, Kentucky24 contributions3 helpful votes
Jose (chef) prepared the best mussels and grouper that we have ever eaten! Excellent prepared meal. A hidden gem! Pool is very inviting. Can spend whole day there. Property is convenient to everything to do in Naples.
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Date of stay: January 2022
Rooms
Location
Service
Room Tip: The hotel is directly in Naples Airport flight path. You will see plenty of planes!
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Response from Jay Slaboch, General Manager at Hyatt House Naples/5th Avenue
Responded 1 week ago
Dear Stuerenber2007, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Naples area.
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Meredith M wrote a review 9 Jan
11 contributions4 helpful votes
Overall, this hotel was very nice. The grounds were gorgeous, pool was warm and inviting, food was decent, location was convenient to 5th Ave and beaches, overlooks the bay and hotel staff was very friendly. However, the rooms were only cleaned every 3-4 days and we stayed 5 so we got new towels once, we had to ask multiple times for clean towels, trash bags, etc. This is not normally an issue but found it very inconvenient. Also, the hotel is located right next to the local Naples Airport. We live near an airport at home so we didn't think it would be an issue but we didn't expect what we experienced. The planes were so loud when in the pool area, that my daughter got scared and cried the first few times. They fly very close over the pool/bar area so if you are noise sensitive, I would definitely NOT recommend this hotel. The windows are sound proof so while sleeping you can hear them only slightly. My daughter was able to nap with no issues due to the planes. Complimentary breakfast was delicious and easy to eat in the dining area or take back to the room.
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Date of stay: January 2022
Value
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Response from Jay Slaboch, General Manager at Hyatt House Naples/5th Avenue
Responded 1 week ago
412meredithm, Thank you for your feedback regarding your recent stay at Hyatt House Naples. I thank you for this great review and am glad to read about the wonderful hotel experience even if it included planes. Please come back and visit us soon!
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PRICE RANGE
US$152 - US$433 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaSouthwest Gulf CoastNaplesOld Naples
NUMBER OF ROOMS
183
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Frequently Asked Questions about Hyatt House Naples/5th Avenue
Which popular attractions are close to Hyatt House Naples/5th Avenue?
Nearby attractions include Tin City (0.3 km), Shane's Cabana Bar (0.3 km), and Myxn Scents (0.3 km).
What are some of the property amenities at Hyatt House Naples/5th Avenue?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hyatt House Naples/5th Avenue?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt House Naples/5th Avenue?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt House Naples/5th Avenue?
Yes, a parking garage is available to guests.
What are some restaurants close to Hyatt House Naples/5th Avenue?
Conveniently located restaurants include EJ's Bayfront Cafe, Stoney's Steakhouse, and MonKey Bread Factory.
Are there opportunities to exercise at Hyatt House Naples/5th Avenue?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hyatt House Naples/5th Avenue have an airport shuttle?
Yes, Hyatt House Naples/5th Avenue offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hyatt House Naples/5th Avenue located near the city center?
Yes, it is 0.9 km away from the centre of Naples.
Are any cleaning services offered at Hyatt House Naples/5th Avenue?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt House Naples/5th Avenue?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.