Naples Grande Beach Resort
475 Seagate Drive, Naples, FL 34103-2413
Lowest prices for your stay
$360
Fully refundable before 06/15/23
$360
Fully refundable before 06/11/23
$368
$265
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About
#31 of 57 hotels in Naples
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Naples Grande Beach Resort is Southwest Florida's insider secret for couples, families and business groups looking for an eco-smart beach retreat with panoramic views of the Gulf of Mexico. Set on 23 waterfront acres adjoining a 200-acre nature preserve and mangrove estuary, the resort is celebrated for its genuinely friendly staff who embody the highly hospitable philosophy of "The answer is yes; what's the question?" Inviting features include spacious guestrooms, suites and bungalows with private balconies or patios; same-floor meeting space and break-out rooms with floor-to-ceiling windows; energizing recreation, including championship golf, award-winning tennis and water sports on three miles of sugar sand beach; three signature pools, including one with a 100-foot water slide; a rejuvenating Naples Grande Spa and inventive dining options. It's also just a short stroll or bike ride on palm-lined streets to unique shops, restaurants and galleries. HURRICANE IAN UPDATE: 10/10/22: NAPLES GRANDE BEACH RESORT IS NOW OPEN-Hotel guests are now able to experience all of the resort's amenities and services, including six on-site restaurants, spa and fitness center, three pools, golf and tennis club. **At this time, Rhode's End and access to Clam Pass Beach will remain closed until further notice as the resort works closely with local officials to re-open in the near future.**
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Children Activities (Kid / Family Friendly)
Valet parking
Paid private parking on-site
Wifi
Paid internet
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Golf course
Tennis court
Water sport equipment rentals
Patio
Waterslide
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family Resort
Languages Spoken
English, Russian, Spanish, Portuguese and 1 more
Location
51Somewhat walkable
Grade: 51 out of 100
13Restaurantswithin 1 km
8Attractionswithin 1 km
5699Reviews186Q+A100Room tips
Reviews
Traveler rating
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My wife and I loved this resort. We found the front desk staff as well as the rest of the help throughout the resort extremely friendly and accommodating. The resort itself was pretty and elegant, from the lobby, to the restaurants, bars, pool(s) and the beach. We really liked the beach. The tram was very accessible, even with a torrential rainstorm looming, the line was backed up but the wait wasn’t long at all. Amenities at the beach were great, with pretty views from the restaurant overlooking the water. And our room was spectacular as we saw one beautiful sunset after another. I read reviews where the AC was an issue, but not in our room as it was nice and cool throughout. If I had one little complaint it was the drainage in our shower. It was a little too show…you had to stand in a puddle, which is a no no for us. Parking was $20 a day, but I have no issue w that as it was easy and accessible. I would definitely recommend this hotel (we booked it thru Costco - vacation package was very reasonable). We will most definitely return in the very near future.…
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great all around! The hotel staff is extremely friendly. Great customer service is hard to come by these days. Great customer service in all areas of the resort, but Amy at the cafe and Nino the Bellman are truly the best. Hotel is very clean; rooms are spacious and in pristine condition. While the hotel is a beachfront property, its divided by approximately less than a mile of mangroves. There is a walkway through the mangroves- you can either walk or take a golf cart trolley service that the hotel provides. The golf cart ride is less than a 5 minute ride. Its a great location for a couples getaway.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Sub par throughout. The front desk employee was rude, and seemed bothered. Rented a villa w tarnished doors and a scrapes in the bathtub. Phone didn’t work, we called from our personal phone twice and it didn’t occur to them to send anyone to fix it. The staff working the slides also looked and made sure to let you know they’re miserable as they work. For the price, I don’t think it merits such service.
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Date of stay: June 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Spent 3 nights and had a wonderful stay. From check in to check out the staff was extremely friendly and helpful. The breakfast buffet was awesome and service excellent. The pool and beach were great and I loved that they had a separate lap pool. The tram made it easy to get to the beach and they set up chairs with towels for you and an umbrella if you wanted to rent one. I would stay again for sure!
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I'm so disappointed with this visit, my husband and i has been visiting this hotel since 2000 when was the Registry and never had a bad experience, this time we feel that the management was so unprofessional, in the parking garage we park in an space that do not indicate no parking, at 2:30 am we received a call requesting to move our car or the car can be tow, really guys ?, you can not wait until the morning ?, we are two senior citizens and they show no consideration at all, on the other hand be careful when you go to the beach that the chairs are included in the resort fee but not the umbrellas which they charge 18.94$ each without telling you previously, in general not a pleasant stay at all in a hotel so expensive.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Naples Grande Beach Resort, Owner at Naples Grande Beach Resort
Responded yesterday
Thank you for recently staying with us at The Naples Grande Beach Resort. While we always strive for the highest levels of guest satisfaction it is clear we missed on some points during your stay. We thank you for bringing these experiences to our attention so that we can focus our efforts on making improvements. We do thank you for being our guest and hope that we have the opportunity in the future to host you again and show that we made the improvements you are looking for.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great and unforgettable stay. All staff is very well trained in offering and assisting in the services at any time. We will consider it come back for sure. spacious room and the design of the balconies is a super plus providing great views and privacy at the same time.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Naples Grande Beach Resort, Owner at Naples Grande Beach Resort
Responded yesterday
Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your stay with us. Your feedback definitely has a positive impact on our staff we will make sure all of your comments are passed along and we hope to see you soon on your next vacation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a frequent patron of this hotel, I am writing this review with profound regret and disappointment. What was meant to be a memorable stay turned into a series of unfortunate experiences that are hard to overlook. Staff Courtesy: The staff, once known for their professionalism and courtesy, have become noticeably rude. Interactions in the lobby, restaurant, or over the phone were marred by either blatant sarcasm or a profound lack of interest. This stark contrast to past experiences was deeply disheartening and certainly not what we expected. Security: The intrusive surveillance by the security personnel left us feeling scrutinized rather than secure. This aggressive approach far from provided the relaxing 'home away from home' experience we had previously enjoyed at this hotel. Room Condition: The rooms we occupied were in desperate need of renovation. The peeling wallpaper, creaking floorboards, and outdated furniture hardly match the premium rates charged, a fact that left us feeling rather cheated. Hygiene: The sight of rats on the beach, coupled with the staff's indifferent response, was deeply unsettling. The fact that it was a fellow guest, and not a member of the staff, who took the initiative to address this issue is a clear indicator of the slipping standards of cleanliness and safety. Billing: Most concerningly, we experienced over billing. We noticed discrepancies in our bill, with charges for services we did not use or had already paid for. I strongly urge all guests to double-check their bills meticulously for any inaccuracies. This unexpected inconvenience added another layer of dissatisfaction to our stay. In summary, our recent experience was an unending series of disappointments. The noticeable decline in staff courtesy, the intrusive security measures, the poor room conditions, the neglect of hygiene standards, and the issue of overbilling all point to serious concerns that require immediate attention. Warning to others: I advise potential guests to be vigilant about these issues, especially overbilling, and to double-check all fees charged. Would you recommend this place to others? No. Did the place meet your expectations? No. Service: ⭐ Cleanliness: ⭐ Value for Money: ⭐ Overall Experience: ⭐…
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Date of stay: June 2023Trip type: Traveled with family
Room Tip: Until management and staff improves I’d stay away.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Naples Grande is a beautiful Hotel with great service. Inside Bar, called Mantra, was very nice. It wasn't the same with Pool bar food not to good and pricey; but great service as well. Just a little inconvenient the beach access.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quin Miller, Owner at Naples Grande Beach Resort
Responded 5 days ago
Thank you for choosing the Naples Grande while visiting in Naples, Florida. Thank you for providing us this valuable feedback, we will pass this along to our Food & Beverage team as we are always striving to improve. We hope to welcome you back in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Little expensive but you get what you pay for. The parking was not the best several times the lot that I was charged for was full and had to park in lower level parking with no clear access to elevator. Overall good experience.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Rebeca Collier, Guest Services / Front Office at Naples Grande Beach Resort
Responded 6 days ago
Dear Nicholas2029, Thank you for choosing the Naples Grande while visiting in Naples, Florida. We appreciate your feedback as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Five Star, friendly service without the pretense. Fabulous wines and food and still plenty of activities for young ones. Highly recommend for a hassle free weekend for your multigenerational family. Even basic rooms, offer a corner, jetted tub, separate from the shower huge balconies with sofas for napping and lots of thoughtful, free amenities for your children. You have the option of the pools or taking transport to their beautiful slice of beach on the gulf. The mangrove walk is an experience in itself should you choose adventure.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Rebeca Collier, Guest Services / Front Office at Naples Grande Beach Resort
Responded 6 days ago
Dear AnnaS5031, Thank you for the positive survey on your recent visit to the Naples Grande. We hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$291 - US$436 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waldorf astoria naples hotel naples, the waldorf astoria collection naples
FORMERLY KNOWN AS
Waldorf Astoria Naples
LOCATION
United StatesFloridaSouthwest Gulf CoastNaplesNorth Naples / Pelican Bay
NUMBER OF ROOMS
474
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Claim Your ListingNAPLES GRANDE BEACH RESORT - UPDATED 2023 Reviews & Price Comparison (FL) - Tripadvisor
Frequently Asked Questions about Naples Grande Beach Resort
Which popular attractions are close to Naples Grande Beach Resort?
Nearby attractions include Artis-Naples (0.7 km), Waterside Shops (0.7 km), and Clam Pass Park (0.2 km).
What are some of the property amenities at Naples Grande Beach Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Naples Grande Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Naples Grande Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Naples Grande Beach Resort?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Naples Grande Beach Resort?
Conveniently located restaurants include The Catch of the Pelican, Shula's Steak House, and BrickTop's.
Are there opportunities to exercise at Naples Grande Beach Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Naples Grande Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Naples Grande Beach Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Naples Grande Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Naples Grande Beach Resort?
The staff speaks multiple languages, including English, Spanish, Russian, Portuguese, and Turkish.