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DoubleTree by Hilton Grand Hotel Biscayne Bay

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Traveler (1469)
Room & Suite (820)
Pool & Beach (106)

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About

#76 of 140 hotels in Miami
Location
Cleanliness
Service
Value
Welcome to our DoubleTree by Hilton Grand Hotel Biscayne Bay. Our waterfront condo hotel is perfectly located on Biscayne Bay next to Sea Isle Marina-home to the Miami International Boat Show. Enjoy scenic charter cruises and close proximity to downtown Miami and South Beach from our welcoming Biscayne Bay hotel. Feel valued and cared for from the moment you arrive at our Miami, Florida hotel. Savor a delicious chocolate chip cookie straight from the oven and make yourself at home in a comfortable guest room or a one- or two-bedroom condominium. Enjoy easy access to fantastic dining, shopping and entertainment options downtown and the stunning South Beach, just 15 minutes away. Our hotel provides an array of dining options, including Chinese cuisine at Tony Chan's Waterclub, authentic Italian dishes at Primo's or the flavorful menu at Los Gauchitos Steakhouse.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Car hire
Business Center with Internet Access
Paid private parking on-site
Wifi
Paid internet
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Safe
Iron
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Bay View
Marina View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

1717 N Bayshore Dr, Miami, FL 33132-1180
DoubleTree by Hilton Grand Hotel Biscayne Bay
2,882Reviews100Q+A100Room tips
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Juan T wrote a review Mar 2024
5 contributions1 helpful vote
Here during Music Week. Despite the busy time, the staff was able to accommodate me quickly and check me in promptly. The text messaging system works great and it’s a perk over any other hotel regarding attentiveness. Rooms were clean and simple, would definitely stay at the Double Tree Grand Hotel again !
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Date of stay: March 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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katy77600 wrote a review Sep 2023
Bussy St Georges, France3 contributions1 helpful vote
Hotel's Favorite
The staff go out of their way to make me welcome every stay. The location and facilities are excellent. Rooms clean and great views. I stay in hotels all over the world and this is one of my favorite ‘go to’ hotels.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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zahn_abby wrote a review Mar 2024
Greenacres, Florida3 contributions3 helpful votes
The toilet did not flush at 12:30 am They sent up a plunger … this is not a cheap hotel $400 a night and no maintenance after hours We are Hilton honors members We spoke to front desk (Nester) who gave us no help I have a picture of head of security handing us a plunger at 1 am Ridiculous This place is a nightmare DO NOT STAY HERE!
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Date of stay: March 2024Trip type: Traveled with family
Room Tip: Don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mar m wrote a review Feb 2024
2 contributions
What you need to know is DoubleTree by Hilton Grand Hotel Biscayne Bay Miami Florida has an outside venue on the first floor that kept us up until after 1 am with loud band music January 2024. The managements response was that they have no control over that. So be prepared to pay $300-$400 for a view on the beautiful water but you will have a hard time sleeping !
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Date of stay: January 2024
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Trip type: Traveled with family
Room Tip: very loud
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager , General Manager at DoubleTree by Hilton Grand Hotel Biscayne Bay
Responded Mar 1, 2024
Dear UJ9685WOmarn, Thank you for the review. I am sorry to hear you were not able to enjoy your stay due to the noise coming from an event in the building. We host several social events in our Ballroom and Terrace and we follow strict guidelines on the music to avoid inconveniences to our guests. Is a shame that other partners did not respect those guidelines. Please know that Miami Dade does have a noise ordinance at 11pm and we will communicate to other businesses in the building to ensure they adhere as well. We hope to have another opportunity to Make it Right! Best Regards, Kreick Rovelo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Donna R wrote a review Feb 2024
5 contributions
My fiance and I were at the Marriott beside Doubletree Biscayne Bay for a 3 day business conference. We were miserable for many reasons. After the conference we moved next door to this beautiful property. The trip became a fantastic experience at that time. From the attentive and friendly front desk crew, (thank you Michael for your kindness and the warm cookies!)... To the phenomenal accommodations! Housekeeping was thorough and friendly, as well. We received an upgrade to a one bedroom suite and I could have lived there! I've been a Hilton Honors member for a few years and quite frankly, I won't stay anywhere else but Hilton. I highly recommend this property if you are heading to Miami.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dreamer44250518340 wrote a review Feb 2024
1 contribution1 helpful vote
I Booked a Grand Suite for 5 nights three weeks in advance, and got some tiny room off to the side. And when asked about it they just said they were booked up. What a joke!! Not worth the $650 a night. We have stayed here for three years and every time there is something majorly wrong that they can’t seem to do anything about.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Manager , General Manager at DoubleTree by Hilton Grand Hotel Biscayne Bay
Responded Feb 6, 2024
Dear Guest, Thank you for taking the time to share your experience with us. We are sorry to hear you did not like our Grand Suite. We have different layouts for the Grand Suite and it seems you digitally selected this layout. Our team worked with you on property to move you to the specific room you wanted. I am disappointed to hear our efforts did not meet your expectations. We hope to have another opportunity in the future to Make it Right, Best Regards, Kreick Rovelo Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jenniferL wrote a review Jan 2024
Bronx, United States7 contributions1 helpful vote
After having to leave our other Hilton around the corner because the pool was not in use and the front desk seemed not to care, the Double Tree manager, Robert, could not have been more helpful. He assisted me in getting my points back, gave me a great last minute rate, and even upgraded me for my trouble. The hotel itself and bay view room with balcony were both lovely and the pool area was great. A large, warm pool and several hot tubs connected together allowed us to relax outside even in less than perfect weather. And those choclate chip cookies upon check-in never disappoint. In the evening we were able to walk right to the Miami Heat game so it was a win win! Thank you Rober and thank you Double Tree.
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Date of stay: January 2024
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Jiahui G wrote a review Jan 2024
1 contribution
We read the review on google (pretty bad) and knew the service is terrible... But still we gave it a try -- with the hilton brand, how terrible the service it can be. However, the staff is really rude! They don't allow you to take the luggage bellman's cart, but didn't say explicitly that they will unload all your luggage. The security man, James, shouted at us, refused to listen to you and eventually we both talked in parallel. This kind of customer services we never ever had or heard before. Wish their leadership could do basic training on customer services.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager , General Manager at DoubleTree by Hilton Grand Hotel Biscayne Bay
Responded Feb 6, 2024
Dear Guest, Thank you for staying with us. I am very sorry to hear that our staff did not communicate property that is Hotel policy that only employees are able to use the bell carts. The response you received is not a representation of our company culture and values. I apologize for the experience, We will share your feedback with the appropriate managers to ensure we incorporate your experience on our ongoing training, Best Regards, Kreick Rovelo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Louis W wrote a review Dec 2023
3 contributions2 helpful votes
AC was like I was next to an aircraft engine all night, was promised a refund but never received one, so much for being a diamond member. Received no refund of any kind. Check in was extremely lengthy as well and laborious.
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Date of stay: December 2023
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Trip type: Traveled with family
Room Tip: Pool area gets no sun.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager , General Manager at DoubleTree by Hilton Grand Hotel Biscayne Bay
Responded Feb 7, 2024
Dear Guest, Thank you for taking the time to write a review. We are sorry to hear that you were not able to enjoy a quiet stay in your room. Please contact us at miabs_ds@hilton.com to look into the refund that was offered. We appreciate the feedback and would like the opportunity to fulfill our promise to you. Best Regards, Kreick Rovelo Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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howard1423 wrote a review Dec 2023
Dubai, United Arab Emirates6 contributions10 helpful votes
You can do better than to stay here. This hotel charges 4* prices for a 2* experience. The Bayside room had nice views, but that's where it begins and ends. The Hotel is part of a residential complex with renovations in progress, so drilling and hammering from 9-5! The Wifi is patchy and you'll have to walk around your room to find the hotspot to get a signal. The balcony doors do no lock easily, ours was unlocked on arrival with a strong smell of weed woofting in from below when we opened it. As for the hotel itself, it is tired. It has shabby carpets in the corridors and no carpets whatsoever in the rooms, the tiles and furniture are well-worn. It's just not worth the money, stay somewhere else.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Go somewhere else. Too pricey and frankly shabby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Manager , General Manager at DoubleTree by Hilton Grand Hotel Biscayne Bay
Responded Feb 7, 2024
Dear Howard1423, I am very sorry to hear about your experience with us. Thank you for taking the time to write a review, We are currently working on all the issues you mentioned. While its not a typical experience at our property, seems like your stay left much to be desired. The challenges you mentioned are not common in all the guestrooms however we are in the process of making those upgrades. We hope to have an opportunity in the future to show you a 4* experience. Best Regards, Kreick Rovelo Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱11,373 - ₱17,597 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree miami, doubletree grand hotel biscayne bay
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DOUBLETREE BY HILTON GRAND HOTEL BISCAYNE BAY - UPDATED 2024 Reviews & Price Comparison (Miami, FL) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Grand Hotel Biscayne Bay
Which popular attractions are close to DoubleTree by Hilton Grand Hotel Biscayne Bay?
Nearby attractions include Margaret Pace Park (0.10 km), Trinity Episcopal Cathedral (0.1 km), and Venetian Causeway (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Grand Hotel Biscayne Bay?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Grand Hotel Biscayne Bay?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at DoubleTree by Hilton Grand Hotel Biscayne Bay?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Grand Hotel Biscayne Bay?
Conveniently located restaurants include Primo's Italian Restaurant & Lounge, Pizza Pazza, and Catch Grill & Bar.
Are there opportunities to exercise at DoubleTree by Hilton Grand Hotel Biscayne Bay?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Grand Hotel Biscayne Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Grand Hotel Biscayne Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Grand Hotel Biscayne Bay?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to DoubleTree by Hilton Grand Hotel Biscayne Bay?
Many travellers enjoy visiting Black Police Precinct and Courthouse Museum (1.9 km), Freedom Tower at Miami Dade College (1.3 km), and The Fillmore Miami Beach at the Jackie Gleason Theater (5.4 km).