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InterContinental Miami, an IHG Hotel

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Traveler (3890)
360
Panoramas (47)
Videos (5)
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About

#12 of 138 hotels in Miami
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Discover opulence reimagined at InterContinental Miami, where a $40 million renovation has transformed our iconic hotel into a sanctuary of modern elegance. Elegance Redefined: Our newly renovated guest rooms and suites, a result of the $40 million investment, offer a blend of modern aesthetics and timeless elegance. Each room provides captivating views of the Miami skyline and the Atlantic Ocean. Nestled along Biscayne Bay, our prime location places you at the crossroads of culture and entertainment. Indulge in our award-winning Pan-Latin steakhouse at Toro Toro, by Chef Richard Sandoval. Plus, Ole our breakfast restaurant and a full-service Starbucks along with a Poolside bar is on tap for guests to enjoy along with In-Room Dining. Immerse yourself in poolside bliss with a brand-new ocean view cabana or enjoy a relaxing massage at mySpa and stay active with our daily activations delivering the essence of Miami in our very own hotel.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Aerobics
Children's television networks
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Entertainment staff
Evening entertainment
Patio
Nightclub / DJ
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Marina View
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

100 Chopin Plaza, Miami, FL 33131
InterContinental Miami, an IHG Hotel
8153Reviews244Q+A100Room tips
Traveler rating
  • 5,199
  • 1,930
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  • 173
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a-stew33 wrote a review Yesterday
Vermillion, South Dakota1 contribution
IHG Miami is a wonderful hotel! Great location and VERY CLEAN. The IHG Miami Concierge Team is awesome. I sent an email prior to our arrival asking about transportation recommendations. Rhiannon emailed me back right away and helped me to arrange with 305 Transportation. I also asked about sending a package to the hotel prior to our stay and Rhiannon helped to arrange. It is very nice that IHG Miami has a FedEx location on the hotel property and they were able to hold our package until we arrived. Thank You Rhiannon!!! We appreciate all your help! We have stayed at IHG Miami before and will continue to in the future.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded today
a-stew33, Thank you for your "wonderful" review! I could not be happier that your service expectations were exceeded by our colleagues which made for an incredible experience. I will certainly pass along your kind words and look forward to having you back with us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tleonardo1 wrote a review Nov 2023
Atlanta, Georgia52 contributions46 helpful votes
Hotel's Favorite
Great location, right by the waterfront, can see the cruise ships, a nice park to walk right next door and lots of food, stores and venues in walking distance. Lovely pool (warm water) and great atmosphere. Hotel just refurbished all the rooms and they are very nice, the shower was amazing with great pressure and awesome showerheads. Unfortunately the club level was closed when we were there (didnt say anything on website) but Valeria in customer service was amazing. She knew my diet soda addiction was one reason I liked the club and she stocked our room with diet soda, water and extra coffee pods for my wife (she drinks coffee in the clubs). So while it was a surprise the hotel handled it very well. On Cruise day in the morning there was a major snafu with elevators with people waiting for 30 mins for elevators as everyone was rushing to get out with their luggage to the cruise ships. The hotel should have had staff manning the elevators so that once the elevator was full they could expedite it to the floor level and unload. They didn't so instead every elevator stopped at every floor both UP and DOWN as people hit both buttons in hopes of quicker rides. So capacity was cut by at least half by that lack of employees controlling the elevators. Definitely an area for improvement. We didnt have lugage (later afternoon cruise) so we were able to squeeze in to an elevator but many guests were very mad. Staff said it is very unusual but something to keep in mind. Loved the welcome package for being an elite member and overall the staff was incredible and staff makes or breaks a hotel so often. Look forward to returning in the future.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Keep an eye on elevator times and if going on a cruise allow for some extra time to get from room...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded Nov 8, 2023
tleonardo1, First, thank you for being an IHG One Rewards Member. I greatly appreciate you taking the time to review your stay with us and sharing your kind words about our colleagues and newly remodeled guest rooms, I will certainly pass along your sentiments. I hope you enjoyed your cruise and certainly hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Juliette B wrote a review Yesterday
3 contributions
I stayed at IC in Los Angeles, and then had to arrive on the mrng of 14th Feb to IC in Doral. Mr. Conrad made sure my room was secured the night before, seemless transition. The entire stay was again a great experience. Seemless check-in, front staff very courteous.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jackie Almendarez wrote a review Feb 23
Miami, Florida1 contribution
Everything was Great, reception, the rooms , restaurant but especially Valet was super friendly fast and very helpful, Steve Bertetti help me during my arrival and departure. Definitely recommend Hotel. Unfortunately was for business proposes but definitely I will back to relax in future.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded today
Discover51432244464, Thanks so much for your review and could not be happier that your service expectations were exceeded by our valet team. Your recommendation means everything to us and we can't wait to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JLC_NYC_2018 wrote a review Feb 22
New York City, New York5 contributions1 helpful vote
Was in Miami for two days earlier this month and rented a cabana for two consecutive days where Jason took exquisite care of my friends and me. His care and attention to detail to ensure that our experience was flawless went above and beyond expectations. He is a cocktail artist with such wide ranging knowledge. Also helped guide us through the food menu which was perfect for both afternoons. Highly recommend and will return! 🍸
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded today
JLC_NYC_20148, Thanks for taking a moment to review your experience and thrilled you enjoyed our brand new ocean view cabanas. Sounds like a wonderful poolside experience and thrilled your service expectations were exceeded by our colleagues. Your recommendation means everything to us and we can't wait to have you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amy C wrote a review Feb 21
Erie140 contributions45 helpful votes
This is a beautiful hotel, great views, and the front desk and valet employees were very friendly and helpful. We stayed here one night prior to a cruise. There’s a big park across the street. It’s an easy walk to bars, restaurants and shopping. The area felt safe even at night. We took a taxi to the cruise port and it was a quick drive to the port but probably another 30 minutes sitting in traffic at the cruise port although we took NCL which is the farthest away! Would stay here again.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 4 days ago
amera79pa, Thank you for taking a moment to review your stay and choosing us a your pre-cruise hotel of choice. I appreciate all of your kind words and glad you feel our hotel is beautiful with stunning views and elevated service. I certainly hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Delphine E wrote a review Feb 21
Perth and Kinross, United Kingdom39 contributions20 helpful votes
One of the best equipped (and pretty luxurious) rooms we have stayed in on our tour of Florida. The minibar provision was best I have ever seen. You even get a separate fridge for your own use - inspired! Couldn't fault one thing. Lovely outdoor pool area (accessed through a delicious smelling spa!) although it was a bit chilly to stay out. Pool was well heated, however, and the fab Cabanas would be well worth the cost on a hot day. Foyer area lovely and bar staff at Toro Toro were superb - very professional and full of chat. Really sorry we hadn't booked here for longer!
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Easy to find hotel near the Bayside Marketplace. Check out the minibar provision!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 4 days ago
DelphineE, Thank you for taking a moment to review your recent experience during your stay. Your words mean everything to us and could not be happier that you loved your stay all around and enjoyed all of our amenities. I could not be happier that your luxury holiday was filled with elevated service along with our stacked minibars! All the best!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jake wrote a review Feb 19
Madison, Wisconsin1 contribution1 helpful vote
My most recent stay at the Intercontinental was flat out embarrassing. The incessant noise from individuals partying in the hallway on the 14th floor deprived my wife and I of any sleep during our three-night stay. The hotel’s silence upon expressing my dissatisfaction was a fitting conclusion to this truly horrendous stay. Today, I closed my IHG credit card and made the promise to my wife that we will never stay at an IHG property again. There are no hard feelings, we just know there are other options nearby that provide an experience more aligned with what we expect when traveling.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 6 days ago
Sunshine65349082695, Thank you for taking the time to share your feedback. We certainly do not want you feeling this way and apologize for any inconveniences you incurred during your stay. We will certainly address internally and hope you give us another try in the future. All the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GeorgeJ571 wrote a review Feb 19
Hobe Sound, Florida3 contributions1 helpful vote
Great value and great staff. The rooms in the hotel have been recently refurbished. The rooms are nicely sized and comfortable. Staff is great. I've stayed in other hotels in the Brickell area and this hotel is nicely situated and a great value compared to other hotels. The lobby and restaurants could use some adjustments but overall a great place to stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: The Ole restaurant for breakfast is ridiculously expensive.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 1 week ago
GeorgeJ571at, Thank you for choosing InterContinental Miami as your hotel of choice in our city. Your review means everything to us and I could not be happier that you appreciated our newly reimagined guest rooms. Most important your service expectations were exceeded by our colleagues and loved our location. Thank you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jenny Ly wrote a review Feb 18
Chicago, Illinois1 contribution
The pool was the biggest disappointment. There is a building that blocks the sun right around noon time making it impossible to get anytime after 12:00 pm. So, you have to wake up early and lay out (assuming it’s not cooler temperatures around 9/10 am. Just really poor design and planning. To make matters worse, I stepped into an empty cabana to grab some power since there were no plugs by the sunchairs. A server walked in and said I had to leave due to a reservation. Said they’d be there in five mins. 30 mins later they still weren’t there. She was so rude about it. She could clearly see I was on my laptop trying to charge it by the wall. Have a little hospitality for your guests paying nearly $2000 to stay on this property. I was so turned off
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The pool only allows for maybe 2/3 hours of laying out if you wake up early! Otherwise it’s...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 1 week ago
msjennyly, Thank you for taking a moment to share your feedback, we greatly appreciate it. We certainly do not want you feeling this way and sure hope we are able to host you again in the future. All the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱17,396 - ₱29,254 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown / Coconut Grove
NUMBER OF ROOMS
652
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL MIAMI, AN IHG HOTEL - UPDATED 2024 Reviews & Price Comparison (FL) - Tripadvisor

Frequently Asked Questions about InterContinental Miami, an IHG Hotel
Which popular attractions are close to InterContinental Miami, an IHG Hotel?
Nearby attractions include Royale Society Hospitality (0.3 km), mySpa (0.04 km), and Bayfront Park (0.2 km).
What are some of the property amenities at InterContinental Miami, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Miami, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Miami, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Miami, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Miami, an IHG Hotel?
Conveniently located restaurants include Biscayne Tavern and Grill, Pollos & Jarras, and CVI.CHE 105.
Are there opportunities to exercise at InterContinental Miami, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at InterContinental Miami, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Miami, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Miami, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.