Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Hyatt Regency Miami is a landmark hotel offering first rate service, expansive meeting and event space for gatherings, and the most convenient location in the area overlooking the Miami Bay. You'll enjoy easy access to popular attractions, like Brickell City Center, Wynwood Art District, Coral Gables, Port of Miami less than 2 miles away, and the Latin flavor of Little Havana. Miami Beaches are accessible as well within a short drive. There's no better way to enjoy the Florida sunshine than with Hyatt Regency Miami.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Hyatt Regency Miami enjoys acclaim for its spotless premises and prime location close to Miami's hotspots, despite some gripes regarding nearby noise and construction. While the grandeur of the lobby impresses, guests have called out the hotel's rooms for being stuck in a bygone era, craving modern touches to justify the price.
The service receives mixed reviews, with commendations for staff professionalism counterbalanced by concerns over unresponsiveness. Moreover, the hotel's value is frequently questioned, as the cost seems misaligned with the outdated rooms and additional expenses for amenities.
Location
Central
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Hyatt Regency Miami is a local landmark hotel offering a solid product, expansive meeting and event space for gatherings, and the most convenient location in the area overlooking the Miami Bay. You'll enjoy easy access to popular Miami attractions, like Brickell City Center, Wynwood Art District, Coral Gables, Port of Miami less than 2 miles away, and the Latin flavor of Little Havana. Rooms are dated unfortunately and require modernization asap and are not really reflective of the hotel's pricing incl. potential noise disturbances on higher floor levels. Water pressure is good, as well as cleanliness in room and thru out the hotel. Encountered staff were professional, friendly and assertive. Would return at different price point or after renovation.
Read more
Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hyatt Regency Miami
Responded Dec 2, 2024
Thank you for your feedback regarding your recent stay at Hyatt Regency Miami. We appreciate your observations about the room condition and potential noise disturbances; we are committed to continuous improvement and will consider your comments. It’s great to hear that you found our staff professional and welcoming, as well as the location perfect for local attractions. Thank you once more, and we hope you will choose us again the next time you visit Miami. Best Regards, Amir Blattner General Manager Hyatt Regency Miami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at the Hyatt Regency Miami and overall had a pleasant experience. However, the major disappointment is that the rooms are in urgent need of upgrades. Despite this, the staff were exceptionally friendly and attentive, which made up for it.
The check-in process was seamless, and as a globalist, I received a complimentary upgrade to a Panorama Suite, which was a nice touch. The breakfast buffet was impressive, offering a great variety of selections, and was free for globalists.
The location of the hotel is unbeatable, being less than a 10-minute walk to Brickell City Center. However, the proximity to a major bridge and road means it isn't very quiet at night, even on higher floors.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hyatt Regency Miami
Responded 4 weeks ago
Thank you for sharing your thoughts about your recent stay at Hyatt Regency Miami. We're glad to hear that our staff made a positive impact on your experience and that you enjoyed the seamless check-in and the amenities available to our globalist members. Your feedback regarding the room upgrades and the noise levels has been noted, and we will certainly share this with our team as we continually strive to enhance our guests' experiences. We look forward to welcoming you back soon, ensuring an even better stay. Best Regards, Amir Blattner General Manager Hyatt Regency Miami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Fast and smooth check in after coming from a redeye. I appreciated that a room was readily available early in the morning. The lobby was grand and pretty with high ceilings. There was a snacks and to go market to was open pretty late. There were also a restaurant and a bar right next to it that we didn’t get a chance to try since I only stayed here for one night before a cruise.
I only booked this place to sleep and chose Hyatt Regency for the better-priced Hyatt within the area. However, for a Hyatt regency I must say that I expected a little more in terms of having more toiletries readily available. Everything had to be requested including robe, slippers, and other simple toiletries. The only things available were body lotion, shampoo/soap/conditioner, ironing board, and hair dryer— very basic.
Stayed in a double bed room, bed was comfy but only came with 2 pillows each. The room was outdated. I would have appreciated a full body mirror in the room. The open closet area was pretty large and can fit 2 open suitcases. There’s a half wall that divides the room from the bathroom. Sink outside and toilet/shower separate. The room was on the 18th floor that looked like it had a balcony but you can’t open the door/window. The window was also pretty dirty that you can’t really see past it.
If I were to come back in the area and need a place to just sleep, I’d probably still come back here for its price and location.
Read more
Date of stay: October 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hyatt Regency Miami
Responded Nov 15, 2024
We appreciate you choosing us for your recent pre-cruise stay and sharing your feedback regarding your recent overnight stay. We’re glad to hear that you enjoyed the smooth check-in process and the ambiance of our lobby. We are also pleased to know that our proximity to the market, restaurant, and bar added to your convenience. However, we regret that certain aspects of toiletries and the room’s condition did not meet your expectations. Your comments about the bedding and room amenities have been noted, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back shortly! Best Regards, Amir Blattner General Manager Hyatt Regency Miami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was in town for a conference at this hotel. It was easy to get to and from the airport. The hotel and rooms were clean with nice views from the higher floors where I was staying. I imagine the view was nicer when the hotel was built, but other development has blocked the view of the bay. The bed was a little hard for my liking and the pillows a little too soft, but I know that is a preference and nothing to ding a hotel for. The showers were clean with decent water pressure, and most importantly, they drained properly so the water didn't back up. The staff was nice enough, not especially friendly but not rude either.
There are plenty of good restaurants in walking distance or even a Whole Foods a block away if you prefer to pick a few things up for the room.
Overall, I would not complain if I found myself back here.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2025Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hyatt Regency Miami
Responded Jan 31, 2025
Thank you for your feedback from your recent stay with us during the conference. We're glad you found our location convenient for your travel needs and enjoyed the cleanliness of our hotel and rooms. It's also great that you appreciated our nearby dining options, including Whole Foods. Your comfort is important to us, and we will take your comments about the bedding preferences into consideration as we seek to enhance our guests' experiences. We appreciate your thoughts and hope to see you again soon at Hyatt Regency Miami. Best Regards, Amir Blattner General Manager Hyatt Regency Miami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
During check-in, the person who attended us told us that "that was the breakfast area", pointing to the restaurant, so the next morning my wife and I went to have breakfast at that restaurant. When we arrived, the waiter Roberto gave us the menus, to which we asked if we had breakfast included and what it was in that case. He took the menus for us and told us that then we had the buffet included, so we went for some food, we noticed that the buffet was super basic and small, no options to choose from and it was not appetizing, but it did the job.
When we finished eating, I asked them to bring us something to sign and it was at that moment when I saw that they charged us $33 + TAX + TIP, adding up to $85 in total, which seemed like an exaggerated and ridiculous price for the quality of the breakfast, but as We had asked if it was included, we signed.
When we went to check out, the person who attended us, Jaime, told us that this charge was additional and that the room did not include breakfast, so we had to pay those $85 from the reservation they made at check in of $100, so that they were only going to return us $15 (approximate numbers). We got very upset and I argued that everyone in the hotel was a team and why if I had asked before consuming, and they had told me that the buffet was included, then they were charging us that ridiculous amount. Jaime responded that "the waiters can't see this information, so I can't help you" and handed me the bill with the $85.
We are really upset since it seems done on purpose, it seems like a scam, they tell us one thing at check-in, during breakfast, but in the end they charge it. That was a deliberate and ill-intentioned act. Doesn't speak well of a quality hotel.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During my stay at the Miami Hyatt Regency, I experienced two serious breaches of privacy. On one occasion, housekeeping entered our hotel room unannounced while my wife was inside. On another occasion, I was in the main floor public bathroom when staff again entered without warning. When I attempted to address these issues, the operations manager scolded me for bringing them up with his staff. The lack of professionalism and accountability at this establishment is alarming. I hope the management takes these concerns seriously and makes the necessary changes to protect guest privacy.
Read more
Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hyatt Regency Miami
Responded Aug 29, 2024
We are deeply sorry for the behavior of our associates and the accidental interruption from our staff that led to your negative experience. This incident will be handled appropriately. We will discuss it with the relevant team members to ensure it is not repeated. We aim to provide every guest with an exceptional stay, and we regret that we fell short in your case. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Best Regards, Amir Blattner General Manager Hyatt Regency Miami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Multiple cobwebs over the bed and entire ceiling. Bathtub clogged and dirty. No ventilation whatsoever in the bathroom. Front desk not available to be reached via phone upon calling to report unhabitable conditions of the room upon check-in and did not switch the room. Front desk staff the next morning was rude upon complaining about the condition of the room and would not entertain the request to switch to a cleaner room. Did not expect such service from a Hyatt Regency.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hyatt Regency Miami
Responded 3 weeks ago
We truly apologize for the experience you had during your stay. This is certainly not the standard we aim to uphold, and we're sorry that you encountered issues with your room and for the level of service you received from our front desk associate. We also regret any inconvenience you experienced with the cleanliness. Please know that we take your comments seriously and we will address these matters with our team appropriately to ensure these concerns are not repeated. We appreciate your feedback and hope to have another chance to show you the authentic, warm hospitality that we are known for the next time you return to the area. Best Regards, Amir Blattner General Manager Hyatt Regency Miami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this hotel approximately 90 nights over the past three years. As a Globalist I appreciate the relatively low number of points needed for a free stay. That is where the appreciation ends, and after two consecutive sleepless nights I have decided to pay the extra points or dollars to stay at the Hyatt Centric instead going forward.
To those who say the hotel has a great location, I would like to ask if they are heavy sleepers, because the hotel’s location at a heavily trafficked street (featuring an all night procession of Miami a-holes revving up,their engines to max) to the east, and a construction site to the west featuring crews cutting rebar all night.
But wait - there is more. How about rooms with connecting doors so wafer thin that you can hear the faintest of conversations - or more likely the loudest of parties because - you know - Miami.
How about hallways chilled so intensely that they could literally host a morgue?
How about a fitness room so impossibly tiny as to remove any possibility of a decent work out if there are even two or three more people there?
How about food so bad that I choose to forego my free Globalist breakfast to pay $20 for a croissant and coffee elsewhere?
Sorry folks - that’s it for me.
Read more
Date of stay: December 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hyatt Regency Miami
Responded Dec 10, 2024
Thank you for being a loyal guest and sharing your detailed feedback. We truly appreciate your continued support over the years, and we are sorry to hear that your recent stays fell short of expectations. Your concerns regarding noise, room comfort, and the fitness room are valued, and we sincerely apologize for the disturbances you experienced. Our top priority is to take care of our guests, so please know that we will follow up regarding these matters to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us. Best Regards, Amir Blattner General Manager Hyatt Regency Miami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was impressed with e the luxurious feel the hotel had the bed was perfect as well as the pillows. Everything was great my only thing would be the elevators work with your room key front desk should have explained that. The cleaning person was the one who explained how to use the elevator
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hyatt Regency Miami
Responded Sep 18, 2024
Thank you for your feedback and kind words about Hyatt Regency Miami! We're delighted you enjoyed the luxurious feel and comfort of your room. We appreciate your input regarding the elevator key access and will work on ensuring this information is clearly communicated. We are glad the cleaning staff could assist you, and we look forward to welcoming you back! Best Regards, Amir Blattner General Manager Hyatt Regency Miami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our overall experience at this hotel was terrible. We stayed here to attend a conference, and both the accommodation and the event left much to be desired.
First, the staff were consistently condescending and unhelpful. For instance, when we requested water one evening, we were told they had run out. The room itself was dirty and noisy. Despite being on the 19th floor, we could clearly hear traffic outside and got woken up couple times per night. The noise from neighboring rooms was clear as well.
As for the conference, the hotel seemed entirely unprepared. They repeatedly ran out of coffee and water, let alone food, which is shocking for any event, let alone a conference. To make matters worse, they charged us for coffee every morning.
Overall, I would strongly advise against staying at this hotel, especially if you’re planning to host or attend an event. The management clearly lacks the ability to organize or maintain basic standards.
Read more
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hyatt Regency Miami
Responded Nov 16, 2024
Thank you for being so specific in your evaluation of our hotel. We genuinely regret that your experience did not meet your expectations, particularly about our staff's service and the condition of your room. Your comments regarding the noise levels and overall cleanliness are important, and we will address these with our team to ensure improvements are made. Additionally, we acknowledge the challenges faced during the conference, including the shortages of refreshments. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will address each of your concerns as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as it will help us improve the experience for future guests. We truly appreciate your feedback. Best Regards, Amir Blattner General Manager Hyatt Regency Miami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greetings from Sunny Miami.
There are no shuttle buses provided by the cruise lines. An Uber or Taxi is readily available and will cost about $18.00 - 25.00.
There are more places to choose from in the Miami area.
PRICE RANGE
₱13,111 - ₱20,955 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency miami hotel miami, miami hyatt regency, hyatt hotel miami, hyatt miami
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
615
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
