We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Aria

Traveler (478)
360
Panoramas (45)
Pool & Beach (78)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled away in a quiet neighborhood, enjoy a private retreat with a bustling modern art scene, sizzling nightlife, shopping and more. Indulge in refined and relaxed comfort with one of the best bay views among Grove hotels. Dine at our Panorama Restaurant & Sky Lounge, known Latin-American cuisine. Hotel Aria, BW Premier Collection is perfect to gather or getaway. Come stay at one of the most dazzling hotels in Coconut Grove. Nestled in Coconut Grove on the bay and just minutes from downtown Miami’s Business District, the Port of Miami, South Beach, Coral Gables, the University of Miami and the beaches of Key Biscayne. With panoramic views of Biscayne Bay, world-class cuisine, impeccable service and laid-back luxury at every turn, Hotel Aria, BW Premier Collection is a premier destination in the area.
Read more
Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Sauna
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Marina View
Residential Neighborhood
HOTEL CLASS

Location

Full view
99Great for walkers
Grade: 99 out of 100
75Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
1,573Reviews
738Photos
17Q+A
100Room tips
Traveler rating
  • 793
  • 456
  • 175
  • 91
  • 58
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
I stayed for three nights and it was very nice! Great location, clean, nice view of the western part of the city from my little balcony, awesome weight room, and helpful and courteous staff. Really...nothing to complain about at all. I will definitely have Hotel Aria on my
Read more
This hotel is the most unaccommodating hotel I have ever stayed at. Hotel entry with a motel environment. They monetize everything. No water bottle -- not a single bottle! They will charge you $3 per bottle from their little store in the corner of the bldg. There were no
Read more
Response from FellowTraveler814536, Manager at Hotel Aria
Responded 1 week ago
Dear Excursion611228, First, we want you to know that your review is very important to us. Your feedback gives us the opportunity to look at our operation and identify areas for improvement. Second, we know your check in experience must have been frustrating, and we apologize for that inconvenience. We pride ourselves on creating a home away from home for our valued guests, and we strive each and every day to exceed your expectations. We hope that in spite of your check in experience that you enjoyed the beautiful bay views, wonderful city sky line, roof top pool, and Panorama restaurant. If you find yourself in Miami in the future please give us the opportunity to take care of every aspect of your stay and prove our commitment to service excellence. We promise to not only meet but exceed your expectations. Regards, Tamara J. - manager
Read more
This hotel has some of the most strange issues I’ve ever encountered in hotels, and way too many of them for one stay. 1) It’s quite old and beat up. Carpet is very stained and dirty. Table lamp didn’t lit up. Furniture was outdated. Shower curtain didn’t cover all bath and let
Read more
Response from FellowTraveler814536, Manager at Hotel Aria
Responded 1 week ago
Dear Happytravel319, We know this must have been a frustrating experience for you. We apologize for not meeting your expectations. It is extremely shocking to see your review as we would have appreciated the opportunity to rectify each item you mentioned while you were here. It is very important to us that you are well taken care of and your expectations are not only met, but exceeded. We take your feedback very seriously and would like the opportunity to speak with you over the phone or via email about your experience so that our management team can ensure that every guests expectations are exceeded. In light of your concerns I do hope that next time you are in Miami you will reach out to us directly so that we can take care of every aspect of your stay and prove our commitment to service excellence. Regards, Tamara J. - manager
Read more
This was a very nice hotel in Coconut Grove which Best Western has converted from Sonesta brand to one of their Premium brands. BW seems to be upgrading their chain to BW plus in an effort to improve appearance- from my experience, it seems to be successful. Actually seems like
Read more
Response from FellowTraveler814536, Manager at Hotel Aria
Responded 1 week ago
Dear arvinchin, Thank you for your feedback. We appreciate you taking the time out of your busy schedule to write a lovely review about Hotel Aria. We are still in the process of transitioning the hotel, and we are excited for all the changes that have happened and the changes that are coming soon. We promise that next time you visit we will not only meet your expectations for a Premium hotel, but exceed them. Please come visit us again soon. All the best, Tamara J. - manager
Read more
I've stayed in most of the hotels in The Grove and this has been the best, time-after-time. I travel there a lot for business and the staff are really nice. There are multiple room types and they do have some where the doors are immediately adjacent to each other around the ends
Read more
Response from FellowTraveler814536, Manager at Hotel Aria
Responded 1 week ago
Dear Reedyreedles, Thank you for your fantastic feedback. We love taking care of our valued guests like you and creating a home away from home day in and day out. Please come visit us again soon. All the best, Tamara J. - manager
Read more
Previous
Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Aria
The Deluxe City View Room (Two Queen Beds) at the Sonesta Coconut Grove Miami
Professional photo exclusively commissioned by TripAdvisorHotel Aria
The One Bedroom City View Suite (King Bed) at the Sonesta Coconut Grove Miami
PreviousNext
12345658
It is too far to walk. I recommend you book closer to south beach. Unfortunately, coconut groove was badly damaged by the hurricane last year and many of the restaurants and shops are closed.
0 votes
Show all answers
No! But we just paid for it because trying to find parking was a pain!
0 votes
Show all answers
I stayed twice and neither rooms had balconies. I don't think they do, but the window view is pretty nice.
1 vote
Show all answers
Is this hotel on the beach ?
No it is not on an ocean beach. You can drive to Key Biscayne where there are beautiful public beaches. About 20 minutes away, depending on traffic. Nice small pool though.
2 votes
Show all answers
I don't know about shuttle from airport. We Ubered to beach. Took 20 min drive. Spent day at Marriott Hotel beach. No cost. Only cost was rental of chairs, cabana and towels.
1 vote
Show all answers
PreviousNext
1234
"Ask for a bay view room"
"Book the condo on VRBO"
"any room that over looks the water, maybe even street side"
"Choose a room with a view of the bay"
"18 floor rooms with balconies are amazing"
PreviousNext
12345620
PRICE RANGE
US$157 - US$387 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonesta bayfront miamisonesta miamimiami sonestasonesta coconut grove
LOCATION
United StatesFloridaMiamiCoconut Grove
NUMBER OF ROOMS
135
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing