This is a comfortable hotel, with attractive, well appointed rooms, and good services. The free breakfast and excellent location ( 1/2 block from main restaurant street, 1/2 block from metro mover stop) set it apart from others we’ve stayed at in Brickell. The pool was lovely , the weather not so! Still, a nice spot to relax in!
I was brought here by my fiancé for my surprise birthday weekend getaway. The price was awesome considering the location and it was not far from the beach areas. The parking was easier than it is explained on their website and the rooms were delightful. Because I am a Hilton Honors member we were awarded an upgrade at no additional fee. We were also greeted by the concierge very joyfully and with professionalism. The front desk was very nice and accommodating to us as I mentioned it was my birthday weekend. I loved everything about this hotel, down to the 6th floor pool. If you are worried about safety they have a security guard on the premises 24hrs a day so any time you are coming in or out you will see them. The security was extremely helpful in ensuring we could get in and out the parking garage without issues, this is because our room key wouldn't scan us in or out. As long as you called the front desk and provided your name and room number this doesn't become a problem at all. The front desk became familiar with us quite quickly. I adored the walking distance to several restaurants as well. There is literally everything to offer food wise so you will have no problem finding some place nice to dine in. Also something you'd want to know breakfast is included with your stay already, and it was really good. They served cold items and hot items and this was awesome as many hotels aren't offering this anymore unless at an additional fee. Their breakfast was really good, my fiancé and I enjoyed ours poolside. If you're looking to travel with a family it is family friendly, but We barely saw any children at all. The rooms were solid we didn't hear any one in the hallway or in another room. When we were leaving out the room I heard a vacuum since housekeeping was cleaning up another room. But while inside with the room door closed I didn't hear anything at all, It was very peaceful. that is a plus when traveling for leisure.…
My wife broke her hip at Miami airport, I was looking for hotel close by Jackson memorial hospital this fit the bill. I have been staying here for two weeks using Lyft going back in forth. The people here form front desk Nikke to Victoria To the servers in the bar an Breakfast always ask how my wife is doing. The rooms are very nice the continental breakfast has everything. I would not hesitate staying here. Right on the corner is a restaurant AlmaRosa Fantastic food.
We stayed here for one night before a cruise. Every employee we interacted with was so pleasant and helpful. The room was clean and comfortable. The metromover is close by and we were easily able to use it to go to Bayside Marketplace. It is also a very short walk to the metrorail. The complimentary breakfast was well stocked. Our only minor issue was we were signed up for the 10 am shuttle to the cruise port and seemed like most of the hotel was also leaving/checking out at the same time. This caused a significant delay in getting an elevator. We ended up taking an Uber instead. I would definitely stay at this hotel again if I was in the area.
We hosted a conference in the hotel, and it was a hit. The location within Brickell is perfect. Lourdes and Amanda from Sales were amazing catering to the specifics we needed for the event. Until the very end they were still solving issues for us. The rooms are spacious and comfortable. The pool area is a good place for relaxing or chillin with others. The gym has up to date equipment with a pool view. It combines all the elements to make it a great fit for business and pleasure.
Anais was very nice and helpful. She showed great customer service answered all my questions. I will definitely be staying at this location again very pleased. I highly recommend to stay at this Hampton Inn.
There is no downside to this hotel experience. The room was comfy and clean. The gym was up to date. Great location. Breakfast was more than ample with multiple healthy options including low cal almond milk and fruit. The travel bags were a nice touch. The manager Gerald was so welcoming and accommodating. But best of all....the night staff at the desk were amazing!!! Nikki and Anna were practically like family!!! When we come back to Miami we will definitely stay there. If only you could clone Nikki and Ana ......but that would be impossible because they are one of a kind! The best! How many hotel employees do you geel you need to hug before you leave?????
This property offered us (four gals) a very comfortable and wonderful start to our cruise vacation. All our little wishes were answered right away. We found the rooms to be comfortable, roomy and well appointed, The bedding was comfy, we enjoyed the free wi-fi, breakfast was upscale and plentiful. The four of us arrived at different times, and Chris Reyes, at the front desk, handled our check in and payments, just as we asked. He is courteous and friendly and goes out of his way to be helpful. Chris was attentive to our many requests. We interacted with other staff member and most were very helpful. The lobby area was especially comfortable and family friendly. Another exceptional staff member was Anna Fragio. These two staff member both made us feel special. The hotel was very accommodating.…
Nikki was absolutely awesome, full joy joy and happiness. We just love her, very help full. Has answered all our questions, and helped find our dinner arrangements. Our bar tender was awesome as well. Of course it was happy hour.
Upon our arrival we were a bit overwhelmed from our journey. We were greeted with a smile and checked in by Anais at the Hilton Rewards Check-In. She was kind and extremely helpful to us and was able to put us at ease straight away. Our room is lovely and so another bonus! Thank you, Anais, for making us feel "honored" by Hilton, our hotel of choice.