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Extended Stay America - Miami - Airport - Blue Lagoon

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Traveler (61)
Room & Suite (61)
Dining (3)
Overview
  • Excellent17%
  • Very good28%
  • Average25%
  • Poor14%
  • Terrible16%
Sep 21, 2017
“Quick stop to get back to the Keys after IRMA”
1 week ago
“Disappointed!! I’d come again in a thousand years ”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Multilingual Staff
Pets Allowed
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Miami - Airport - Blue Lagoon
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Offers from Extended Stay America - Miami - Airport - Blue Lagoon
Special Offer: Save up to 10% TODAY!
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (221)
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1 - 5 of 128 reviews
Reviewed 1 week ago via mobile

Just arrived and my feelings about this place is terrible. I booked this hotel through Expedía which charged me for a whole package, airfare, vehicle and this hotel. We chose a Studio Superior room which includes 2 double beds and 2 king size bed where...More

Thank MJJ023
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Blue LagoonResponded 1 week ago

We are very sorry for the difficulties you encountered, moreover, we apologize that we were unable to resolve these issues to your satisfaction. What you experienced is certainly not what we want our guests to experience. We offer no excuse but assure you that we...More

Hotel's Favorite
Reviewed 6 February 2018 via mobile

Stayed here after a terrible experience with a neighboring hotel. The staff was extremely helpful and accommodating! They helped us check in early (11 am) and made sure we were comfortable after a stressful morning. Carlos, was amazing and I loved his attitude! He had...More

Thank Katie S
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Blue LagoonResponded 7 February 2018

Katie, thanks for being our guest. We are thrilled to know you had an enjoyable stay with us and that you were impressed with the service offered by our staff. Your compliments have been shared with all the entire team members, especially with Carlos for...More

Reviewed 2 weeks ago via mobile

It started with the disgusting smelling lobby. The carpeting looks like it had been thrown up on. I knew this was bad when I saw the camping chairs outside rooms with people smoking and drinking. The overall property needs a huge pressure washing. Walkways and...More

Thank dp3326
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Blue LagoonResponded 2 weeks ago

Thank you for reviewing our hotel. Please accept our sincere apologies for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we’re working with them so we can redouble our efforts to ensure all the procedures are being followed...More

Reviewed 4 weeks ago via mobile

Stayed here a couple of nights and was far from impressed. The overall feeling I got was that nobody even tries to make your stay more than bearable... The rooms are basic. Dark, old fashioned, worn down and a bit funky smelling. There is supposed...More

Thank MarcusHolmgren
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Blue LagoonResponded 4 weeks ago

Marcus, thank you for being our guest. Although we are glad you liked our in-room amenities, we are sorry you were unhappy with your room overall. Also, we apologize we missed meeting some of your expectations with regards to our service and breakfast. We are...More

Reviewed 3 June 2018

For the love of all things holy, do yourself a favor and go somewhere else. There are MUCH better hotels in the area for a couple more dollars. This place seems to be managed by LAZY IDIOTS. I was traveling with both of my elderly...More

Thank Graciiee
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Blue LagoonResponded 4 June 2018

We cannot apologize enough for the poor service you received during your stay with us. The incidents you highlight in your review concerns me very much. This is certainly not the type of service our hotel is known for, so we truly regret the inconvenience...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$81 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Budget Hotel in Miami
#64 Quaint Hotel in Miami
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$81 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Budget Hotel in Miami
#64 Quaint Hotel in Miami
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (61)
Room & Suite (61)
Dining (3)
Questions & Answers
Ask a question
Prasanna B
18 September 2017|
AnswerShow all 2 answers
Response from Nyormirror | Reviewed this property |
No Shuttle. Publix Super Market is 1 mile away. I would recommend doing uber or Lyft since the property is not close to many conveniences.
1
Vote
kelsey r
7 June 2016|
AnswerShow all 3 answers
Response from Alberto M | Reviewed this property |
I stayed there about 3-4 weeks ago and they refurbish all the rooms, They said that smoking is not allow inside anymore.
0
Votes
Room Tips
"All rooms at first floor are easy to reach. I do prefer"
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"No advice, In the front you here the cars going by, in the back you see questionable things."
Read review
"Not recommended"
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"Quieter rooms are those in the first building at the rear."
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