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About
#54 of 153 hotels in Miami
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Value
GreenLeaders Bronze level
Discover extraordinary amenities at W Miami, the place to be in Miami, Florida's stylish Brickell District. From imaginative cuisine to bold beverages to top technology, our hotel has you covered. Connect in our fully WIRED Business Center and relax with soothing treatments at hang out with friends in our living room - or energize at our fully equipped FIT gym. When it comes time to take off, bring a piece of W with you, thanks to our signature W Hotels - The Store. For all other requests, our Whatever/Whenever(R) service is always on call.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Shallow end in pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Steam room
Waxing services
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Doorperson
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Microwave
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Trendy
Location
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
Contact
485 Brickell Avenue, Miami, FL 33131-2717
Getting there
Fifth StMiami Metromover4 min
Eighth StMiami Metromover4 min
518Reviews39Q+A80Room tips
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Had the best day ever at the W hotel thanks to Ricardo! If you go to the beach area, ask for Ricardo and Francisco, they are the nicest hosts ever and will take care of anything you need. Best service & best day
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, General Manager at W Miami
Responded 3 days ago
Hello Y3637JXnicoleb, It was our pleasure to welcome you to W Miami. We are charmed to know you had an excellent time and that our Talent left such a warm impression. We are happy to learn that Ricardo and Francisco provided you with authentic and inviting service while you were on the beach. They will be thrilled that you mentioned them by name. We appreciate the wonderful recommendation and we look forward to hanging out again soon! Sincerely, Winfred VanVorkum Market General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At $540 a night (wtf?) you're better off in an airbnb with zero amenities. Stayed in 908. SO MUCH STREET NOISE. Zero peace. Wallpaper peeling off, broken dresser, lamp with a broken shade, flickering creepy bathroom sconces with an obvious wiring issue. I had to ask the staff on day 1 of our stay to clean off about an inch of dust from the bathroom fan. Looked like a fur-creature living on the bathroom ceiling. Ugh. And that's just regarding the crappy outdated king room. Firstly: The W doesn't even own the pool or spa they so brazenly advertise. W guests are forbidden on the pool deck after sunset! Found out the hard way guests are also not allowed to simply carry luggage across the pool area to the spa EVEN if you're still paying ($400 for 2 massages) for the spa services. Lest we forget the absolutely psycho of a towel guy who literally screamed at my husband & me when we were making our way peacefully to our massages due to said UNWRITTEN zero-signage baggage rule. He also told us to SHUT UP when we told him we were just going to the spa. Fun/peaceful vibes right? No. Naturally I asked the W staff what the problem is with the AWFUL staff at the pool deck, and the W staff pawned off ALL blame onto a company called Icon (the actual owners of the pool/spa) What in the hell? Don't waste your hard earned $. This whole place needs a serious renovation and the perfume in the lobby almost choked my husband and me. Stay somewhere else.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, General Manager at W Miami
Responded 5 days ago
Hello justmelschulz, First and foremost, thank you for your loyalty to our brand. We sincerely apologize for not meeting your expectations. We are known for our outstanding service and attention to detail; therefore, we are disappointed this was not your experience. We have reviewed your comments with our Talent to prevent these issues from repeating. We strive to maintain high standards, not only in service, but also with maintaining the overall look and feel of our hotel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We hope you will give us another opportunity to regain your trust. Sincerely, Winfred VanVorkum Market General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had the best experience at the W, Ricardo really went above and beyond to make our experience worthwhile. The vibe at the pool was great. Food was delicious and overall a great stay Love it here Would highly recommend visiting when you’re in Miami Beach.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, General Manager at W Miami
Responded 1 week ago
Hello Lucy S, Thank you for the generous rating of our hotel, W Miami. We are delighted we could provide you the ultimate urban retreat with our unbeatable location in the city's Brickell neighborhood. We appreciate your remarks, especially how much you enjoyed our flawless service, glamorous pool, hip vibe, exceptional culinary offerings, and energetic style. We appreciate your kind recommendation and hope you will come back to see us soon! Sincerely, Winfred VanVorkum Market General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing 8 nights stay! Loved so much the whole concept- avant-garde, pioneer design, colors, beautiful rooms/ grounds. Our favorite city- hotels - it’s 3d one after Santiago de Chile and Costa Rica . Always so stylish! Thank you very much to concierge- Brad and Hugo for arranging our holidays and all recommendations- you are stars! Excellent stay- highly recommended for any purpose of your journey!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, General Manager at W Miami
Responded 2 weeks ago
Hello Guest, It was our pleasure welcoming you to W Miami, and we are thrilled that your experience was perfect from beginning to end. We are glad our luxury rooms along with W signature Bliss amenities as well as our energetic Talent helped make your stay perfect. We appreciate you mentioning Brad and Hugo for providing an extraordinary experience and will share your praises with them. Thank you for recommending us; we look forward to seeing you soon! Sincerely, Winfred VanVorkum Market General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
offthewalls wrote a review Jan 2023
Washington DC, District of Columbia319 contributions153 helpful votes
+1
Stayed here for two nights while on business in Miami. The hotel is nicely situated on Brickell--walking distance from a lot of conveniences. Note that there is a food truck circle just to the south of the hotel if you want something quick. The pools and the view on the 15th floor are fantastic-and if sun isn't your thing, there's shade available from the surrounding buildings. Linens on the bed and the bed itself are divine. Service from the staff was excellent. I'm not old, but the staff (maybe 20-years old?) working check-in really seemed to treat the job with less formality than one would expect for a hotel of this quality. The shower in my room flooded the bathroom with each use. Luckily the towels are plentiful, but showering made a mess.
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Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Street noise is still loud on the upper floors. Ask for a room facing back if you want less noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, General Manager at W Miami
Responded 24 Jan 2023
Hello Guest, On behalf of our Talent, thank you for the kind review! We are pleased to know you loved your stay. You can feel the excitement of downtown Miami at our Brickell District hotel, moments from world-class shopping and dining! We also appreciate knowing you had a great time enjoying our rooftop Wet Deck. Taking a dip in our invigorating pool while soaking up the panoramic city views is a guest favorite, and we couldn't be happier that this added your experience here. Furthermore, we are delighted to read your comments regarding our comfy accommodations and amplified service. We are grateful for all of your comments, and we look forward to your next visit to W Miami. Sincerely, Winfred VanVorkum Market General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was spacious, clean, and offered great views of the city. The staff was very professional and efficient. The rooftop bar serves delicious food and cocktails. Thank you for a very enjoyable stay, and we look forward to coming back soon.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, General Manager at W Miami
Responded 14 Jan 2023
Hello 312phil, It was our pleasure welcoming you to W Miami! We are thrilled that your experience was perfect from beginning to end and that our well-appointed rooms helped to make your stay perfect. Each of our 146 luxury rooms features private balconies with amazing views, plus sleek bathrooms with floor-to-ceiling marble and W signature Bliss amenities. We also appreciate your compliments regarding our devoted Talent and love knowing you enjoyed the delicious food and drinks at our rooftop Wet Deck. On behalf of all of us, we thank you for taking the time to review our hotel, and we are excited about your next visit. Sincerely, Winfred VanVorkum Market General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am lifetime Titanium with Marriot, and even with that high loyalty status this happens to me: My wife and I checked in around 5 pm and at soon as we arrive to the room we found the TV in volume 52 in a cartoon channel and there were no TV control on the room, I was sick with fever so the noise was particularly annoying for me and of course I immediately call whatever/whenever and request the control. The communication was not easy because the phone was not operating properly, and it was hard to listed or be listened but finally the gentlemen told me a TV remote will be delivered “right away” Around 20 minutes later still without the control I made a second phone call to whatever/whenever, this time a huge number of apologies were thrown and the promise that the control will be sent “immediately” After another 20 minutes I decided to go to the lobby to get the control, wanted also to leave the room because the high volume was making me crazy. At the lobby more apologies, an internal phone call and the confirmation that the TV remote is on the way, so they tell me I can return now to the room witch I do. After another 20 minutes in the room still without the control I asked my wife to go down and get it because I was not feeling ok for the fever. Her story in the Lobby exactly the same as mine (apologies, explanations, phone call, now you can leave) with the exception that she refused to leave the Lobby without the control, now she does not believe anything the W personnel tell her, so she wait there until finally the control was given to her, one hour and a half after the problem was reported, this is a shame!! The room service was another disastre, but was for another review…
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, General Manager at W Miami
Responded 10 Jan 2023
Hello FranciscoT550, Thank you for being a valued Marriott Bonvoy Titanium member and taking the time to share your concerns. Our top priority is excellent service, and we are sorry for the lack of responsiveness to your needs. We assure you that this will be addressed with our Talent, and we hope this does not prevent you from returning. We would welcome the opportunity to show you this is not typical and provide the service you deserve from us every visit. Sincerely, Winfred VanVorkum Market General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Being a Titanium and Ambassador member over the past few years I have stayed at a ton of different Marriott properties. The W Brickell didn’t live up to the standard of many other W properties… The property is tired and in desperate need of a renovation. In my room, wallpaper was coming off the wall in multiple areas, the shower head was loose and unadjustable, fixtures were also loose. As far as service, the team was nice but sometimes not overly helpful. The restaurant seemed under staffed and took forever although I will say it was more of a staffing issue. The pool area was nice but the lounge chairs weren’t great and the service was EXTREMELY slow. Overall, there are other Marriott hotels in the area that I feel are better options.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, General Manager at W Miami
Responded 6 Jan 2023
Hello P5134HWaaronr, Thank you for being a loyal Marriott Bonvoy member and sharing about your experience. We are disappointed that we did not deliver the stay you expected from us. We are known for creating vibrant, invigorating experiences with comfortable accommodations and attentive service. Please accept our sincere apologies. We have shared your concerns regarding our service appropriately with our Talent, and we noted your concerns regarding our accommodations as we plan for future enhancements and changes. Thank you again for your valuable feedback. We do hope you will consider staying with us whenever you return to the Miami area. Sincerely, Winfred VanVorkum Market General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The cool Corner room was amazing. Spacious and very nice view. I loved the room and the location it was amazing. Easy to walk to go shopping and to enjoy other things in Miami. I really enjoyed my stay. It has small park under the hotel. And you can easily walk to restaurants and shops.
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Corner room was amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, General Manager at W Miami
Responded 5 Jan 2023
Hello Rnoosh, Thank you for choosing W Miami during your visit. We appreciate you sharing how much you enjoyed your stay and our fab location! Our buzz-worthy downtown neighborhood includes world-class shopping, dining, and tons of cultural attractions. We are also pleased to know you loved our spacious, well-appointed accommodations. Each of our 146 luxury rooms feature private balconies with amazing views, plus sleek bathrooms with floor-to-ceiling marble and W signature Bliss amenities. It was our pleasure having you, and we look forward to welcoming you back soon. Sincerely, Winfred VanVorkum Market General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disappointing, not worth the money I've stayed here 3-4 times a year for the past few years, and it is disappointing to say the least. This hotel should be downgraded from a 5 star. They frequently overbook, leading to no punctual check ins (I was let into my room 1.5 hours after check in) They also took 3 hours to bring up our bags, lost one, and never answered the phone. I had to take 3x for toiletries (came a day later.) A man visiting from abroad who had pre paid checking out was charged twice. The front desk attendant gave an explanation that was so ludicrous it was hard to watch. Food takes one hour minimum to get to the adddikt restaurant (note it's clear management is understaffing, the people working there and for the most part at the hotel are warm and kind but being run ragged.) They didn't have bloody Marys or mimosas (???) Finally, good luck getting service at the pool deck. We were there for 3 hours and didn't have one person check in. I spent 1000/night for 2 star service. I'm sure they'll reply with a generic "we're so sorry and we've passed it along to the appropriate teams" which does nothing. As a titanium elite bonvoy member, will not stay here again. …
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, General Manager at W Miami
Responded 2 Jan 2023
Hello anniejbma, Thank you for making us your preferred hotel choice in the area. We are disappointed to read your review, as we pride ourselves on delivering a fulfilling, memorable experience combined with intuitive, helpful service. We hope you will accept our sincere apologies for the issues you encountered with our service. We hold ourselves to high standards, and we assure you that steps are being taken to prevent similar issues going forward. Thank you again for your valuable feedback. We wish you all the best with your future travels. Sincerely, Winfred VanVorkum Market General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$474 - US$725 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
viceroy miami hotel miami, viceroy hotel miami
FORMERLY KNOWN AS
Viceroy Miami
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
146
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Frequently Asked Questions about W Miami
Which popular attractions are close to W Miami?
Nearby attractions include Royale Society Hospitality (0.3 km), Brickell City Center (0.4 km), and Miami Tower (0.4 km).
What are some of the property amenities at W Miami?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at W Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Miami?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to W Miami?
Conveniently located restaurants include Marabu Restaurant, Farfalle, and Whole Foods Market.
Are there opportunities to exercise at W Miami?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are pets allowed at W Miami?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Miami offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to W Miami?
Many travellers enjoy visiting Freedom Tower at Miami Dade College (1.3 km), Barnacle State Historic Site (7.1 km), and The Fillmore Miami Beach at the Jackie Gleason Theater (6.3 km).