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Panorama of the Double Queen Junior Suite Bay View at the Hilton Miami Downtown
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Hilton Miami Downtown
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About

4.0
#52 of 140 hotels in Miami
4.1 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Enjoy panoramic views of Biscayne Bay from the recently renovated Hilton Miami Downtown hotel. Discover miles of white sandy beaches and South Beach entertainment only minutes away. The Hilton Miami Downtown hotel is conveniently located only 15 minutes from Miami International Airport (MIA) and five minutes from the Port of Miami. Experience all that the Downtown Miami performing arts district has to offer including Coconut Grove and the famous Miracle Mile, Miami Beach, Bayside Marketplace, South Beach, Wynwood Arts District, and Kaseya Center. Plunge into the outdoor rooftop pool and admire the Miami skyline view. Enjoy your favorite frozen cocktail or a casual lunch poolside at CityVu Pool Bar. Brisa Bistro offers exotic cuisine with an international influence. Hold your next conference or business meeting at the Hilton Miami Downtown hotel in 45, 000 sq. ft. of function space including one of the largest ballrooms (17, 000 sq. ft.) in the Miami area.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Harbor View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book in Advance and Save up to 17%
4.0
4.0 of 5 bubbles4,992 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Hilton Miami Downtown draws guests with its prime location, ideal for exploring the city's attractions and enjoying a quiet ambiance. While the hotel's cleanliness and attentive service are often commended, some travelers feel the value doesn't match the high costs, particularly when it comes to food and room quality. The pool and panoramic views are popular, although there are occasional disappointments regarding facility closures and maintenance. Rooms are described as spacious with impressive views, yet some guests call out issues with upkeep and dated décor.
Location
Convenient
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Professional
Amenities
Satisfactory
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4,992Reviews153Q+A100Room tips
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Detailed Reviews
Jmagg79 wrote a review May 2022
Rochester, New York49 contributions59 helpful votes
Hotel's Favorite
5.0 of 5 bubbles
We stayed here pre cruise. I can’t say enough about this hotel! The staff here are extremely friendly and go above and beyond. We arrived earlier then expected due to a flight change. When we arrived at the hotel I wanted to see if they would just hold our luggage until check in time so we can explore. To my surprise they had a room ready for me and checked us in. I was so delighted!
We had an issue with our toilet and maintenance was there to fix it in 5 mins.
The hotel is very clean and our room was spacious.
We had a view of the port from our room!
It’s in walking distance to Publix to get some last minute cruise essentials. Also close to some restaurants.
We will definitely stay here again next cruise!
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Date of stay: May 2022Trip type: Traveled with family
Room Tip: Publix is across the street.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at Hilton Miami Downtown
Responded May 16, 2022
Thank you for the rave review! We love that we were able to surpass your expectations by offering you an early check-in, attentive service, and a clean, spacious room with a beautiful view of the port! It was our team's pleasure to assist you and we will be sure to thank them for going above and beyond to ensure your time here was special. On behalf of everyone here, we hope your travels will bring you back to Hilton Miami Downtown soon!
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Traveler580903 wrote a review Jun 2021
1 contribution
5.0 of 5 bubbles
Our room was upgraded to a higher floor for a better view. The room was clean and the property was nice and maintained. I would recommend trading out the color of the couch or the material of the couch in the room for something to accommodate higher traffic or use. We were in a King Suite and the couch appeared dingy. I didn’t sit on it or use it. The staff are very friendly. Even though they only clean your room every 3 days due to COVID, you can get towels or whatever you need upon request. The WiFi was down while I was there, but even after the tower was repaired, it still caused my service to run slow, but I think that’s just in Miami. It seems that the prices are higher because of the location being downtown and it has the conference center attached and huge ballrooms. We got the room for a really good price through a third party. I would ha e been disappointed had We paid $235/nt or anything over $200/night. But again your paying for location and access to the marina right across the skywalk.
I just wish that the pool and bar was open longer. The lounge chairs by the pool are very weathered and torn and towels are used to cover them. New ones are definitely needed.
Overall I was satisfied and would stay there again.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at Hilton Miami Downtown
Responded Jun 14, 2021
Thank you for reviewing your most recent stay at Hilton Miami Downtown. We're happy that you were satisfied with your visit overall and that our location was perfect for your Miami getaway. Your feedback is important to our Management team as it's always helpful to receive a guest's perspective. We enjoyed having you here and hope to welcome you again.
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Marilyn wrote a review Feb 2020
12 contributions18 helpful votes
4.0 of 5 bubbles
This was a handy location for the recent Miami Yacht Show floating in front of the adjacent Mariott and 1 Herald Plaza. Valet parting was seamless at $28/night. Comfortable although not cozy lobby. Nice lobby bar and adjacent restaurant. Plenty of staff at desk for check-in/out. Plenty of elevators (6) to the rooms. Queen bedded rooms are large and comfortable with adequate closet, drawer storage and a desk and chair with a nice deck lamp. Plenting of plugs and charging ports. Floor to ceiling window wall--ask for a water view (south side) if you enjoy watching cruise ships come and go. Menue in the restaurant is a little lacking for dinner although quality of what they have is good. Breakfast buffet is plentiful and then some! Service is pleasant if a bit slow. One one gripe is that the bathtub was slippery and there was no rubber bathmat. I asked for one, but it never came.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Hilton Miami Downtown
Responded Feb 18, 2020
Thank you so much for taking the time to offer your helpful and comprehensive feedback about your recent visit. We're thrilled to know that our delicious dining, helpful parking services, beautiful views, and attentive staff impressed you. And, of course, it's terrific that our handy location really floated your boat! It is disappointing that your request for a bathmat was unmet, and I will pass along your comment to the supervisor to be sure that your concern is addressed. We enjoyed hosting you at the Hilton Miami Downtown and we'd love to welcome you back anytime!
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John wrote a review Jan 2020
1 contribution2 helpful votes
1.0 of 5 bubbles
It’s a shame, this hotel would be really a nice one if they got rid of the shower/tub combo in the bathroom. They are way too small and just inconvenient and disgusting. I really don’t know who actually would sit in a bathtub that thousands of people have laid in and showered in. This Hilton needs to get with the program and have walk-in showers like most other renovated hotels do these days. Not having a walk-in shower is a deal breaker and why I won’t be returning to this property.
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Hilton Miami Downtown
Responded Jan 10, 2020
It's disappointing to hear that your stay with us was not reflective of a usual five-star visit, and I want to thank you for your feedback. I would appreciate the chance to speak with you further and ask that you reach out to me at MIADT_DS@hilton.com. We hope you'll consider giving us another opportunity to change your impression of us!
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Rich H wrote a review Jan 2020
Lansing, Kansas930 contributions184 helpful votes
4.0 of 5 bubbles
This hotel is in a great location for anyone going out of the Port of Miami cruise terminal. With scooters or Uber, et al, you can quickly get to South Beach/Miami Beach and dozens of attractions (Wynwood Walls!) and restaurants in the area. The staff was overall very friendly and helpful. The rooms were spacious and clean. Beds were comfortable. Would have given this place a higher rating if the hallways were better cleaned and lighted. A surprising amount of dirt/debris in the hallways as compared to the very clean rooms. Yes, some renovation work is in evidence, but clean up after the work is done? Dimly lighted hallways made reading the room direction signs difficult. But on a lighter note, choose or ask for a room on the south side of the hotel. We could see our ship when it arrived at the port. Definitely adds to the pre-cruise excitement.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Hilton Miami Downtown
Responded Jan 2, 2020
Thank you for taking the time to share your detailed feedback and review of the Hilton Miami Downtown. I'm glad to hear you found our location convenient for exploring our area. There's so much to see and do! Your feedback will be shared with the appropriate departments to ensure we're hitting our high standards consistently. It was a pleasure to host you and we look forward to the opportunity to welcome you back!
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Luvtotravel2016 wrote a review Mar 2020
Winston Salem, North Carolina137 contributions87 helpful votes
5.0 of 5 bubbles
I read all the reviews and I wasn’t sure I wanted to stay here but my admin booked my room here and I actually like this hotel. The elevators were a little confusing. There was one set to get to the street level and valet and one set that takes you to the rooms and to the conference area. But the set in front of check in would take you to the conference area too and the street level. I am not sure I actually figured that out the entire few days while here.

The hotel had a resultant and bar area. The food was decent. Room service breakfast was extremely slow, well over a hour and a half for bacon, eggs and toast. The roof top pool area is small but fine for an afternoon of relaxation. The room was updated and clean. Nice shower. My room was higher up with views of the water and cruise ships coming in. Very close to port. I have stayed in many hotels, some that I never even get to get to write a review on because I do travel so much. I usually only review the really good or the really bad! The okay I just leave if I’m short on time. I must say this hotel had the most comfortable mattress I think I have ever slept on in a hotel. I was really impressed with the mattress for a Hilton at that. I know there’s more upscale hotels in the area but this one was very close to where I needed to be so that’s how I usually pick them. I will probably go back just for the mattress if nothing else and ask for the same room. Crazy I know! There are numerous restaurants in the area along with shopping so you are very close to everything. I was just focused on business.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Hilton Miami Downtown
Responded Mar 4, 2020
We are truly thrilled to learn that, in addition to other positive aspects of your stay, our luxurious bedding allowed you to enjoy a restful sleep. Thank you for taking the time to share your feedback! It's wonderful, too, that our beautiful views, relaxing pool, and terrific location pleased you. It would be our pleasure to welcome you back to the Hilton Miami Downtown for another exceptionally peaceful night's sleep!
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Yesmerald wrote a review Feb 2020
Spring, Texas209 contributions46 helpful votes
1.0 of 5 bubbles
We had a group of 15 people stay at this hotel the month of February. The attention to detail and customer service was worse than a 3 star hotel. Updating a reservation took literally over 30 minutes on the phone because for some reason the rate would go up on all nights if we tried to add an extra night. I called the hotel twice to let them know that one guest was arriving very early the following day and to make sure they didn’t cancel the room for no show, well they still canceled the room and the guest couldn’t check in early. There was another guest in our group that was going to be delayed due to a storm. I called the hotel to let them know and asked them to make sure to update her check in so her hotel reservation. The didn’t update it and when she arrived they said they had canceled her room for no show. They were able to get her a room but wanted to charge 100 more per night. Just unbelievable. I talked to probably 2-3 people to lower her rate to what we originally had since it was not the guest’s fault that the hotel made the mistake. The AC for another guest was not working. The room for another of the guests was not clean. I also made a dinner reservation for the group of 15 people and thank God I asked my colleague to double check just to make sure they reserved the table given the really bad customer service received. I’m a Global Event planner and have experience dealing with hotels all over the world. I was really shocked at the level of service of this hotel. If you have a business event I would absolutely not recommend this hotel. If you’re traveling solo maybe your stay will be pleasant if you don’t have high expectations and if you plan to be outside enjoying beautiful Miami.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Hilton Miami Downtown
Responded Feb 25, 2020
Yesmerald, the service and experience you describe is disheartening and I want to assure you that your stay was not reflective of the five-star visit we aim to offer our guests. Please contact us at MIADT_DS@hilton.com so we can follow up with you about your concerns. Complete guest satisfaction is our goal, regardless of the size of your group, and we hope you'll give us another opportunity to change your impression of us!
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Doc A wrote a review Feb 2020
Milwaukee, Wisconsin240 contributions203 helpful votes
4.0 of 5 bubbles
Expectations during Superbowl week in Miami were not high, but the Hilton was almost worth the exorbitant prices. Shiny and recently renovated, rooms were well insulated and comfortable. Surprising was the size of the one-bedroom suite, which easily accommodated email checks, TV browsing, and an in-room meal before a comfortable night's sleep. Service was top notch, with forgotten toothpaste and shaving cream appearing at the door with a smile (generating a nice tip). Hilton's Honors Program provides free wi-fi. Overall, very surprisingly well above average.
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Date of stay: January 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Corner suites are the roomiest option.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Hilton Miami Downtown
Responded Feb 13, 2020
It's truly wonderful to hear that your recent stay at the Hilton Miami Downtown exceeded your expectations, and we appreciate your wonderful review. Thank you for your terrific praise for our spacious accommodations, helpful amenities, and unparalleled service. It would be our pleasure to welcome you back for another memorable getaway!
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zerroukikamelia wrote a review Apr 2021
1 contribution
5.0 of 5 bubbles
Originally we booked an hotel in south beach which we didn’t like. We got lucky enough to find this Hilton in downtown Miami, the price was great (it was a last minute booking) the location was terrific, conveniently located in downtown Miami with a gorgeous view (we had a 9th floor room). Many cafes were near the hotel and the metro mover was one block away.
Parking was $25 a day (which is not bad compared to public parking rates)
We will definitely book again when we go back to Miami
Thank you to all the staff for making our Miami trip great!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mschin49 wrote a review Jan 2020
Naples, Florida13 contributions13 helpful votes
3.0 of 5 bubbles
We stayed at this hotel to attend a Miami Heat game. The hotel is in great shape and very convenient to the American Airlines Arena. Our room was quiet, very well maintained and enjoyed the bay view.
At the same time, it seems like this hotel should decide if they want to be a conference hotel or cater to leisure travelers.
We went to the pool around 4pm to find all lounge chairs occupied. Eventually, two opened up. The good news is that the pool was pleasant and heated well, the bad news is that you feel like you are in a concrete jungle. There is a minimal view, we faced a concrete wall and a/c condensers.
Despite a fully occupied pool area, the only way to purchase a beer was to walk in to the main bar and purchase it at the bar. I did so and an unfriendly waitress told me ‘you can’t stand there’.
Here is an idea, the bar had no customers and the two waitresses were busy chatting,,,why not have one of them walk around the outdoor pool area and take drink orders,,, End result, happier guests and waitresses are earning tip money.
Not a bad hotel but FYI if you intend to use the pool and bar,
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Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Room Tip: Select a bay view room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Hilton Miami Downtown
Responded Jan 9, 2020
While it's wonderful to hear that our relaxing accommodations and handy location pleased you, it's disappointing to hear that some concerns with our pool area kept you from experiencing our usual five-star standards. I would appreciate the opportunity to learn more about your visit and ask that you reach out to me at MIADT_DS@hilton.com. We would love to have another chance to improve your impression of us!
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Answer from Gil
Tel Aviv, Israel61 contributions46 helpful votes
best advice would be to call in advance and ask to secure one
Answer from kristyjo2
2 contributions
When I stayed there I took an Uber to the Miami cruise port from this hotel and it was under $10 in under 10 minutes. Even if they don’t have a shuttle An Uber is very convenient but I would just call and ask in advance.
Tony Nic asked a question Feb 2022
Bury St. Edmunds, United Kingdom518 contributions380 helpful votes
Is the executive lounge open?
Answer from annakayarobertson
Panama City Beach, Florida1 contribution
Yes, the executive lounge was open when I was there.
Janet S wrote a tip Apr 7
Arcadian Shores, South Carolina92 contributions21 helpful votes
5.0 of 5 bubbles
"If you order at the restaurant, there is already an 18 % tip added."
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julster65 wrote a tip Apr 5
Haskell, New Jersey4 contributions
5.0 of 5 bubbles
"Ask for Karolanne she will make sure you get the best service."
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shawna m wrote a tip Mar 2024
Courtice, Canada36 contributions10 helpful votes
3.0 of 5 bubbles
"Call to check status of pool Try the homemade soup, nachos/dips, and quesedias- AMAZING Walk across street for groceries/snacks "
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Mindy0809 wrote a tip Mar 2024
Winter Garden, Florida4 contributions4 helpful votes
1.0 of 5 bubbles
" Don’t come"
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pollyygal wrote a tip Feb 2024
Virginia17 contributions9 helpful votes
5.0 of 5 bubbles
"The beach is a 15 min Uber ride The hotel restaurant charges a mandatory 18% gratuity charge."
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Not the right property for you?
There are more places to choose from in the Miami area.
PRICE RANGE
₱10,985 - ₱18,366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton miami downtown hotel miami, miami hilton
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
527
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON MIAMI DOWNTOWN - UPDATED 2024 Hotel Reviews & Price Comparison (FL) - Tripadvisor

Frequently Asked Questions about Hilton Miami Downtown
Which popular attractions are close to Hilton Miami Downtown?
Nearby attractions include Adrienne Arsht Center for the Performing Arts of Miami-Dade County (0.4 km), Florida Grand Opera (0.4 km), and Margaret Pace Park (0.2 km).
What are some of the property amenities at Hilton Miami Downtown?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Miami Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Miami Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Miami Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Miami Downtown?
Conveniently located restaurants include The Daily Creative Food Co., Primo's Italian Restaurant & Lounge, and Mignonette Downtown.
Are there opportunities to exercise at Hilton Miami Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Miami Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Miami Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Miami Downtown?
The staff speaks multiple languages, including English and Spanish.
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