This is a nice property – not luxury – but really nice. The staff was excellent. I stay in a lot of hotels and felt that the welcome here was exceptional. We stayed for two days and I would have been happy to stay for four.
Love this resort and location! The pools are great and so are the sunsets! Have stayed there twice and never had any problems. You are 1/2 way between Key Largo and Key West. Rooms are very spacious with great amenities.
The room was clean and the pools were great for the kids. We enjoyed relaxing by the pool. The restaurant and bar was okay. The older male bartender was rude, grumpy, and unfriendly. The hotel staff service is great, but they need better food/beverages service to earn me back.
This was a last minute Hotwire lucky dip deal. When I saw this was my resort I was excited. Upon arrival I was greeted very well. The room we had was 221, Once leaving the main reception area I could see this place was in need of a face lift. The corridors look tired and carpet could do with a good steam clean. The room was ok for the stay but I did expect it to be a lot better than what we had, in total I had to kill about 3 cockroaches in the room, the shower/toilet looked tired as the wall paper was lifting off the wall and I had to unclog the shower head as it was mainly blocked. I had the impression that the room doesn’t get used much or just kept for bargain basement deals. The daily parking fee is a ripoff as that should be complimentary when staying at the resort. The grounds itself seemed well kept I didn’t try the two pools as one was cordoned off one day at the bar area and the other didn’t look very well cleaned. I never bothered to try the breakfast area or restaurant as I did not feel motivated to stay in the resort to eat as plenty of other options locally. Overall I would say this place is ok but I would not go out of my way again to stay here.…
Very nice relaxing resort - you totally forget that you are right on Oversees Hiwy - spent time at the marina on our friends boat, at the pool and at the bar. Hotel is very nice- really beautiful modern relaxing feel! Close to numerous restaurants that you can walk or bike to , added the restaurant and bar on site are good. Beds are extremely comfortable.
I recently stayed here for my surprise 25th birthday celebration. One my boyfriend, best friend, & family set-up. It was an absolute blast. The staff was so accommodating and friendly. They even provided a birthday card and a gift!! A special shout-out to Melissa, Shamica and Andres. Thank you!! 💕✨🎉💃🏼🎊 The property is clean, plenty of fun games to play, hammocks to laze about in. Beautiful tropical plants and bamboo shoots all around. & The marina and lighthouse are absolutely beautiful.
The people at Faro Blanco have the best customer service. They want to help you and make your experience a memory. Thank you Melissa, Shamica, and Andrés for everything you do!! The property is very clean and a short walking distance to the pools.
My partner and I both commented on how we were impressed with the staff. From check in to check out and every person between, we felt welcome and valued their professionalism. It was nice to find people who seemed to actually enjoy their job! We’ll be back!
The absolute best hotel and service in the keys. It’s not in Key West though, but it’s only a 30-45 min drive to Key West and that’s what we liked about it. Rooms are clean and property is maintained beautifully. They even have a “first come first serve” marina. If you’re looking to come down to Marathon, this is the place to stay.
Loved the resort and loved the food at the Lighthouse. I recommend the resort, but got a big surprise daily parking fee and resort fee. I was told I saw the website, even though I called direct for the reservation and was quoted a turnkey rate. No reply to my request for billing review. I have asked 3 times. Pillows are too puffy. Nice rooms, a little tight.
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