We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Grand Key Resort - Key West

Save
Share
3990 S Roosevelt Blvd, Key West, FL 33040-5204
COVID-19 update: See the added health and safety measures this property is taking.Read more
20 people are viewing this hotel
Hotel direct offer!Price Match Guarantee
Lock in the lowest price from these sites
Expedia.com
US$460
View deal
Booking.comUS$460
Hotels.comUS$460
eDreamsUS$460
PricelineUS$460
FindHotelUS$460
TraveluroUS$539
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1147)
360
Panoramas (11)
Room & Suite (410)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 52 hotels in Key West
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Diving
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Poolside bar
Fishing
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
4634Reviews101Q+A100Room tips
Traveler rating
  • 2,122
  • 1,438
  • 586
  • 264
  • 225
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Regan W wrote a review Yesterday
2 contributions
We booked a block of rooms for our friends and family to celebrate our wedding. They absolutely knocked it out of the park! We had 15 rooms booked, and not ONE complaint (and we are a picky bunch!)!! The resort is clean and beautiful. The staff go out of their way to be helpful! The shuttle service is easy to use, and very timely. If you're booking a group, Victoria Petzold is your girl!! She's in group sales, and will go above and beyond for you as she did me! I couldn't have done it without her!! We cannot wait to come back! Maybe for anniversary!!
Read more
Date of stay: September 2021
Value
Cleanliness
Service
Helpful
Share
CubsFan-TA wrote a review Jul 2021
Eldridge, Iowa238 contributions103 helpful votes
Hotel's Favorite
Great getaway to Key West. Loved this resort. I know there are reviews out there about the resort needing an face lift. I didn't see it. Our room was large and clean. Nice sized bathroom with a large shower. The bed was perfect for me and the room was quiet. Our room did have a small balcony with two chairs on it. Not much of a view, but nice to sit out on. We enjoyed the pool everyday, and loved that there was no charge for the cabanas. The breakfast was good with a wide variety of food. I found the price for breakfast to be a little less than many of the restaurants in the area. The poolside bar was laid back and the bartender friendly. While this resort is a ways out from the downtown area, the shuttle runs every hour. Plus at high demand times there were multiple shuttles. We also used the free airport shuttle and the shuttle to Smather's Beach. When you visit Smather's Beach the hotel provides 2 free beach chairs. Everyone at this resort was helpful and friendly. My only negative with this resort is the same with most hotels right now, no daily cleaning. If you need bathroom supplies, or towels the front desk with provide you with them. You can ask to have your room serviced every three days.
Read more
Date of stay: June 2021
Rooms
Service
Sleep Quality
Helpful
Share
Response from Kelvin Argandona, Sales at DoubleTree by Hilton Hotel Grand Key Resort - Key West
Responded 19 Jul 2021
CubsFan-TA, thank you for sharing your recent experience. We’re pleased to know we met your expectations during your stay at the DoubleTree by Hilton Hotel Grand Key Resort - Key West. We hope to have the opportunity to exceed those expectations during your next visit to Key West!
Read more
Dan C wrote a review 18 Sep
Morton, Illinois5 contributions2 helpful votes
The rainy weather we experienced didn’t dampen our sprits. We enjoyed the shuttle service to and from the hotel and downtown! The food choices offered by the poolside bar were delicious, especially the cheeseburgers.
Read more
Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Paradise04325524455, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West
Responded 4 days ago
Thanks for sharing this glowing review! We're thrilled to hear you enjoyed your stay at DoubleTree by Hilton, even through the rainy weather! It's our pleasure to accommodate you to the fullest extent. Your compliments for our delicious poolside food let us know we're doing our job. After all, we pride ourselves on your happiness. With this said, we'd love to share another perfect experience with you soon! Have a beautiful day!
Read more
suzanne0115 wrote a review 11 Sep
San Antonio, Texas22 contributions10 helpful votes
Just stayed at the Double Tree for 3 nights. Nice location since it’s above a 15 minute ride to the old Key West area. Rooms are a bit “tired” but still very clean. Bed was very comfortable and we had great air conditioning. We had a great recommendation fro Shaun at the front desk and it was fabulous. Thank you Shaun.
Read more
Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Paradise04325524455, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West
Responded 1 week ago
Thank you for the great review, suzanne0115! We're happy you had a pleasant experience with us! It's lovely you enjoyed our prime location and comfortable bedding so much. That's what we like to see! However, we regret that our hotel didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience! Have a lovely day!
Read more
Heather wrote a review 6 Sep
Stuart, Florida8 contributions5 helpful votes
We will not be back. Poorly cleaned, no smoking allowed at all on property even with a balcony, the entire hotel smells like poo from lack of fart fans. Nasty carpets in the rooms, rust in the tub, view of the hotels dirty roof from their balcony. Just ewww and for $350 you people are outside your mind. Definitely have no intentions on ever returning here.
Read more
Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
Share
Response from Paradise04325524455, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West
Responded 2 weeks ago
Thank you for sharing your feedback with us, VetteGirl1982. We regret that you experience with us was anything less than perfect and that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to so we've shared your concerns with the appropriate members of our team so that we may improve moving forward. We hope to have a chance to host you again so we may share a more positive experience that our guests are accustomed to.
Read more
Previous
123456
PRICE RANGE
US$214 - US$458 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree grand key hotel key west, doubletree grand key resort
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
216
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about DoubleTree by Hilton Hotel Grand Key Resort - Key West
Which popular attractions are close to DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Nearby attractions include Fort East Martello Museum (1.1 km), Salty Seaweed Tours (1.1 km), and Splash Bar & Grill (1.2 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Conveniently located restaurants include Tavern N Town, Hurricane Hole Restaurant & Marina, and Benihana Key West.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Yes, guests have access to a pool and a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Grand Key Resort - Key West have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Grand Key Resort - Key West offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel Grand Key Resort - Key West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.