We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
While our room was clean, from the moment we entered the lobby there was a very musty smell. We had prebooked and prepaid so couldn’t turn around and go. Reception staff weren’t very interested in anything. Blankets and buckets on floor of lobby. It was...More
We opted to stay here due to location, cost and amenities. The hotel's location seemed to be it's best feature as it was within walking distance to the Olde Mystic Village and the Aquarium. The Hotel itself was admittedly undergoing a renovation as we were...More
We just happened upon this hotel! It was close to everything. Very clean hotel, beds were very comfortable! While there was no breakfast, we didn’t care, because we like to go out for breakfast. There was plenty of coffee to get us motivated for the...More
We were there 2 nights. They apparently have two websites. One site had a free breakfast, the other does not. There is no breakfast. There's coffee although they ran out both days and we had to go to the desk and ask them to make...More
2 Thank albinkonopka
Response from Renu Y, Front Office Manager at Mystic River Hotel & Suites Near CasinosResponded 20 February 2018
We are truly sorry for the inconvenience caused to you during your stay. Please be assured that this misfortune is an isolated incident, as our goal is to provide every guest with a totally positive stay with us.
We hope this incidence will not discourage...More
Told to enter side door to find our room, side door didn't work. Settled in and tried to turn on the TV, but there was no Remote control. 20 minutes later the Owner/Mgr brought us a control but informed us we had to bring our...More