We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Durango

Save
Share
Traveler (57)
Room & Suite (23)
Dining (22)
Overview
  • Excellent47%
  • Very good38%
  • Average11%
  • Poor3%
  • Terrible1%
Travelers talk about
“full kitchen”(24 reviews)
“front desk”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star accommodation
All hotel details
Additional information
Offers from Residence Inn Durango
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn Durango
Special Offer: Member Rates
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (286)
Filter reviews
284 results
Traveler rating
129
108
32
10
5
Traveler type
Time of year
LanguageEnglish
129
108
32
10
5
Show reviews that mention
All reviewsfull kitchentwo bedroom suitefront deskbreakfast staffhappy hourbasketball courtyogurtindoor poolnice hotelfree breakfastwould definitely stay here againcold cerealgreat place to staykids loved the poolthe animas river trailcomfortable bedsparking lot
FilterEnglish
Updating list...
1 - 5 of 284 reviews
Reviewed 2 weeks ago

Sorry to say we can't give the Residence Inn Durango a great review. As Residence Inns go, this one could really use a facelift and an upgrade to some of the amenities that this brand usually offers. The property looked worn and although some front...More

Thank Colo_US_Traveler
Response from David S, General Manager at Residence Inn DurangoResponded 2 weeks ago

Please accept my apology for any inconveniences you encountered while at our property. We are in the process of finishing up our renovation and still waiting on all the doors to be delivered. The patio upgrade and parking lot resurface are in progress.

Reviewed 4 weeks ago via mobile

I try to stay at Marriott hotels, we had stayed at the Fairfield just down the street before and we really enjoyed it. Unfortunately, this stay was not great. The room was spacious, but the rug was pulled up along the edges, the TV and...More

Thank Buffalogirl41
Response from David S, General Manager at Residence Inn DurangoResponded 4 weeks ago

Please accept my sincere apology for the condition of the hotel. We just finished up the renovation and are tying up the loose ends. I have shared your comments with the staff to show where we need work.

Reviewed 4 weeks ago

On arrival and check in we found: days old laundry in the halls, missing carpet, damaged room door, frayed carpet in the room, no ice available unless we wanted to have the front desk clerk get a ziplock bag from the kitchen. When we asked...More

1  Thank Ray A
Response from David S, General Manager at Residence Inn DurangoResponded 4 weeks ago

Dear Ray A. Please accept my sincere apology for the condition of the hotel. We are finishing up our renovation and are waiting on the doors to arrive. The contractors have been notified about existing conditions that need addressed

Reviewed 7 July 2018

Great service, called for extra towels and they were there in less than two minutes. Short distance to downtown and shops. Lives up to Marriott standards! Breakfast is not the best but it's included- can't complain.

Thank 7continents1972
Reviewed 22 June 2018

Nice place to stay if you are in Durango for more than a day or two, or have business to conduct. Very convenient desk layout. Wish I had this layout at home! Full kitchen with everything you need to cook a simple meal.

Thank susanlee2018
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$140 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Durango
#7 Romantic Hotel in Durango
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Durango
#7 Romantic Hotel in Durango
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (57)
Room & Suite (23)
Dining (22)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Evelyn P
11 March 2017|
Answer
Response from David S | Property representative |
Yes it is. It covers additional cleaning if we have to leave the room down for a night. We do extensive cleaning after each pet to ensure the room is set for the next guest that might have allergies.
1
Vote
Room Tips
"Don’t go there!"
Read review
"In the back. Although your view will be of a retaining wall."
Read review
"The back of the hotel is nice and quiet"
Read review
"Rooms on the back side would be away from the street."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing