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All reviewsfull kitchentwo bedroom suitefront deskbreakfast staffhappy hourdowntown areayogurtindoor poolbasketball courtnice hotelfree breakfastwould definitely stay here againcold cerealcomfortable place to staykids loved the poolcomfortable bedshome base
The staff is awesome! Super friendly and helpful. The hotel itself is just ok, nothing special. Being updated, but Not much to work with. We checked out early and staff was very accommodating. Not sure if we would stay here again.
Response from David S, General Manager at Residence Inn DurangoResponded 1 week ago
Thank you for your comments. We are pushing real hard to finish up the renovation.
We stayed here for 2 nights for the Diggin it in Durango volleyball tournament. The hotel is undergoing a major renovation which we were not informed about when we made the reservation. The room we stayed in seemed to have been renovated. The stairwells and...More
Response from David S, General Manager at Residence Inn DurangoResponded 9 April 2018
Please accept my sincere apology for any and all issues you encountered while at our property. I have taken your comments to the engineering dept. for answers. We do have a notice on Marriott.com of the renovation but it sounds like you booked through a...More
Clean, quiet, friendly, economical and very comfortable place to stay. Especially great location if riding the train. Staff is wonderful. Being renovated and staff/construction crew went out of there way to ensure it didn’t disrupt our stay. Tasty complimentary breakfast to start the day. We’ll...More
We were just stopping for 1 night on a road trip & usually stay at a Marriott. This Residence Inn met all our needs & had some other outdoor activities unique to most hotels. Our room was clean, bed was comfortable, tv & wifi &...More
We stayed here as part of the package for the Durango Silverton train. The hotel was very comfortable and offered food in the lobby for a light dinner. The staff was very friendly. The room wasn't cleaned thoroughly before we got in, i.e. trash was...More
1 Thank NorthCarolinaMolly
Response from David S, General Manager at Residence Inn DurangoResponded 27 November 2017
Thank you so much for your response. I have shared them with the staff. Housekeeping issue is being addressed.