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Residence Inn Durango

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Traveler (51)
Dining (21)
Room & Suite (18)
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Overview
  • Excellent48%
  • Very good38%
  • Average10%
  • Poor3%
  • Terrible1%
Travelers talk about
“full kitchen”(24 reviews)
“front desk”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Durango
Special Offer: Member Rates
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Offers from Residence Inn Durango
Special Offer: Member Rates
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Reviews (281)
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279 results
Traveler rating
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5
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LanguageEnglish
129
106
30
9
5
Show reviews that mention
All reviewsfull kitchentwo bedroom suitefront deskbreakfast staffhappy hourdowntown areayogurtindoor poolbasketball courtnice hotelfree breakfastwould definitely stay here againcold cerealcomfortable place to staykids loved the poolcomfortable bedshome base
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1 - 5 of 279 reviews
Reviewed 1 week ago

The staff is awesome! Super friendly and helpful. The hotel itself is just ok, nothing special. Being updated, but Not much to work with. We checked out early and staff was very accommodating. Not sure if we would stay here again.

Thank MauiBoulder
Response from David S, General Manager at Residence Inn DurangoResponded 1 week ago

Thank you for your comments. We are pushing real hard to finish up the renovation.

Reviewed 8 April 2018 via mobile

We stayed here for 2 nights for the Diggin it in Durango volleyball tournament. The hotel is undergoing a major renovation which we were not informed about when we made the reservation. The room we stayed in seemed to have been renovated. The stairwells and...More

Thank ACT548
Response from David S, General Manager at Residence Inn DurangoResponded 9 April 2018

Please accept my sincere apology for any and all issues you encountered while at our property. I have taken your comments to the engineering dept. for answers. We do have a notice on Marriott.com of the renovation but it sounds like you booked through a...More

Reviewed 22 March 2018 via mobile

Clean, quiet, friendly, economical and very comfortable place to stay. Especially great location if riding the train. Staff is wonderful. Being renovated and staff/construction crew went out of there way to ensure it didn’t disrupt our stay. Tasty complimentary breakfast to start the day. We’ll...More

Thank Kim J
Reviewed 6 January 2018

We were just stopping for 1 night on a road trip & usually stay at a Marriott. This Residence Inn met all our needs & had some other outdoor activities unique to most hotels. Our room was clean, bed was comfortable, tv & wifi &...More

2  Thank Maralyn T
Reviewed 7 November 2017

We stayed here as part of the package for the Durango Silverton train. The hotel was very comfortable and offered food in the lobby for a light dinner. The staff was very friendly. The room wasn't cleaned thoroughly before we got in, i.e. trash was...More

1  Thank NorthCarolinaMolly
Response from David S, General Manager at Residence Inn DurangoResponded 27 November 2017

Thank you so much for your response. I have shared them with the staff. Housekeeping issue is being addressed.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$179 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Durango
#7 Romantic Hotel in Durango
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$179 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Durango
#7 Romantic Hotel in Durango
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (51)
Dining (21)
Room & Suite (18)
Business Center & Event Rooms (3)
Questions & Answers
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Evelyn P
11 March 2017|
Answer
Response from David S | Property representative |
Yes it is. It covers additional cleaning if we have to leave the room down for a night. We do extensive cleaning after each pet to ensure the room is set for the next guest that might have allergies.
1
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Room Tips
"In the back. Although your view will be of a retaining wall."
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"The back of the hotel is nice and quiet"
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"Rooms on the back side would be away from the street."
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"We were in room 118 at the back & it was very quiet."
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