General Palmer Hotel
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567 Main Ave, Durango, CO 81301-5422
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About
#10 of 35 hotels in Durango
Location
Cleanliness
Service
Value
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It’s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Business Center with Internet Access
Concierge
Newspaper
Laundry service
Breakfast available
Breakfast buffet
Non-smoking hotel
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Historic Hotel
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
60Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
589Reviews7Q+A100Room tips
Reviews
Traveler rating
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Stayed during Columbus weekend and the hotel seemed busy. Location is great if you are planning on doing things downtown and want to walk every where or be close to the train depot. Price was expensive for what we received and things that were not so great. Ended up with an interior room so there were no windows to let in fresh air. The room got "stuffy" at night even after turning the thermostat down to 65. You could here the unit kick in but very little air movement. There was a portable fan in the closet with a light you could not turn off. There was a window over the door that allowed hallway light in at night and of course, the bed faced the door so the light was annoying. Faucet handle was loose and I tried to tighten the connection under the sink but that didn't do the trick. Bathroom door rarely latched and stayed closed and the tile floor was dirty. We understand the hotel is old and rustic, but strange that in this day and age it still uses metal keys which was a little concerning. Used the two person elevator, interior stairs, and outside stairs over the portico and found that the door never closed and locked on the third floor when coming up the stairs, even late at night. Basically, anyone could enter the 2nd or 3rd floors at night without going by the front desk. This was concerning with the amount of homeless in the area that hang out by the hotel and under the bridge on the riverwalk close by. We were told there was a breakfast and found that the first day. Basically, coffee, tea, and they brought out some breakfast burritos. Nothing special which is understood with COVID. Parking lot is decent but fills up quickly with people coming in with trailers and UTV's that take up several spaces. Overall, it was "ok" but there are plenty of other options that are cheaper than the $211/night that we paid.…
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Date of stay: October 2020
Room Tip: If you stay, make sure your room has a window.
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1 Helpful vote
Helpful
The front desk employees were helpful, however, when we checked into our room, it did not have a window, which I was not aware of when I called and made the reservation with the front desk. we did not get a credit on our bill for lack of the continental breakfast. The location is ideal, however, I would not stay there again.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip: i felt it was overpriced.
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Helpful
Old well kept up hotel from the late 1800's. Nice size rooms with interesting period furnishings. Plenty of free parking. Only drawback this trip was with covid-19 the hotel restaurants were closed. Hot el is located in the heart of the city.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
Helpful
The hotel is adorable. Unfortunately, that's the only nice thing I can say. The TV in our room did not work, the coffee maker in our room did not work, and we were not given the "breakfast pastry" we were promised in lieu of breakfast (we stayed during COVID). Additionally, we were charged $250 for a smoking fee. We did NOT smoke in our room. After alerting the hotel of our concerns, we were promised a manager would contact us. I've called and emailed but received no response. We will not be back. Traveler beware!!!
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Date of stay: June 2020
Value
Cleanliness
Service
2 Helpful votes
Helpful
We arrived late in the evening our bank was closed we had a 500 card limit so I got the the cash to pay them in full.THEY DO NOT take it..so while we were on the early train ride they moved our stuff from our suite,after I went down to tell them I had to wait 24hrs or wait until the bank opened.,they would not take my balance in cash for the 4 nights.it was our 30 year aniversary..Such a bad deal,didnt let it ruin our vacation,one good thing we got a murphy bed the next night...lol
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Date of stay: July 2019
Value
Rooms
Service
Room Tip: GOOD for train walk distance
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PRICE RANGE
US$145 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
general palmer durango, hotel general palmer
LOCATION
United StatesColoradoDurango
NUMBER OF ROOMS
39
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Claim Your Listing Frequently Asked Questions about General Palmer Hotel
Which popular attractions are close to General Palmer Hotel?
Nearby attractions include Historic Downtown Durango (0.3 km), Conundrum Escape Rooms (0.2 km), and Toh-Atin Gallery (0.4 km).
What are some of the property amenities at General Palmer Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at General Palmer Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to General Palmer Hotel?
Conveniently located restaurants include Michel's Corner Crepes, Derailed Pour House, and Eolus Bar & Dining.
Is General Palmer Hotel located near the city center?
Yes, it is 0.4 km away from the centre of Durango.