All of the staff were very friendly and accommodating so no complaints with them really. Plenty of parking in the basement. Breakfast selection was ok, would have been great if there was bacon. Lots of meat dishes though so carnivores should be ok. Their pizza is tasty except for the crust, it's the frozen Bambi cracker style crust which kind of cheapened the overall flavor. We got upgraded to a junior suite on the 7th floor which was nice and roomy, however the furniture felt really grimy and dirty, especially the couch and chairs. Thankfully the sheets were new. Mattress is on the older side so quite lumpy. Also they said no pets allowed but they actually have long term tenants with pets, so don't be surprised to hear barking every now and then.
We are staying Xenia Hotel at 3/10 days quarantine. Great customer service, the staff was accommodating to requests of food and amenities. While the cost of the hotel is relatively cheap comparing to others in the area, I wished they could have added more value to the cost if they maintained and kept the area cleaner than it is. Our room had a leaking aircon, mold in tile grout, towels with wear and tear, and shower with hard water stains. Food was alright and decent. It seems they used 2nd hand Korean furnishings. If you are looking for a budget quarantine hotel, it's fine but some of these issues don't bother you. To the hotel management, please raise your standard for cleanliness and maintenance to the property because there is so much potential.
First: Please note that our stay was During the Covid Pandemic so the hotel was not at full capacity, some amenities such as pool and gym were closed and they only offered a limited dining menu so with that said this is my review Reserving was fairly easy, I opted to directly contact them via Facebook and they did offer me a deal no other portal would provide. With the deal we end up staying 4 nights/5 days. They provided us the one bedroom suite which was fairly big and had a balcony. The place was clean, air con was cool in both room and living space and the bathroom . Internet speed were good but we did have issues with connection from time to time. They did provide toiletries and bottled water. There is also a safe in the closet. The TV provide a good amount of channels Breakfast was delivered to the room. There was no choices but was decent. They did have a spa that opened from 4pm daily and a bbq resto that was actually really good . Parking is plenty and it’s indoor. There are plenty of restaurants in the area as well. Overall their service was exceptional from the rep, Ms K (full name withheld) from reservation , the front desk at check in and check out and room service. Security is ample so you are safe Great Stay and I recommend it…
Stayed with my husband and daughter. Room smells old and dirty. Shower head was not working. Water was leaking from shower. Aircon was not cold enough and room was dark and lacked proper lighting. Breakfast was descent. Over all NOT value for money stay.
staying here for 2 days so far , the hotel is nice and clean staff are courteous and attentive to your needs, room are ok food is good and price was reasonable just chilling inside my room drinking beer and staying in the balcony with a nice mountain view
Just located around clark freeport, In a Good Location, Food was nice and I really did have a gorgeous Stay, would like to thank as well for giving me a room with majestic view of Mt. Arayat...I will definitely recommend and certainly stay here again.....
One of the newer hotels in Clark with a modern design. You will be greeted with a giant LCD screen outside. There is also a casino but we did not go there. The function rooms were elegantly-designed. Rooms have all the necessary amenities to cater to the guest's needs. Lobby is spacious and one has to ride the escalator to get to the front desk. There is also a restaurant just across the front desk.
Our favorite hotel in Clark. Great value for money, accommodating staff, delicious breakfast buffet and airport transfer. Rooms are basic with basic amenities but surely it is very comfortable. We stay at Xenia every time we go to Pampanga or travel via Clark airport.
The location is just right in the middle of the freeport zone, just near the Dinosaurs Island and Clark International Speedway. Unfortunately, we didn't have enough time to go around as we were on a tight schedule on our tour. The staff are accommodating and welcoming. Rooms are spacious and the hotel is very clean as a whole. We love the decors on the lobby. The restaurant offers a variety of breakfast menu. There's an acoustic band playing at night too. I would refer this hotel to my friends who will be coming to Clark
Booked in Xenia for my extension in Clark. I like that the room is spacious and their service was good. They also provide free shuttle going back and forth to SM Clark. Location is not so well coz I feel that they are a bit far from the center, though they are just in front of duty free shop. Breakfast should also be improved, only few choices and it doesnt exceed my expectation. Maybe the quality of the food is not so good.