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The facilities are beautiful, first class everywhere! Problem lies in the service, not the people, the protocol. Extra fees everywhere, Resort fees (expected, but $28 for what?), 20% gratuity added to all restaurants and room service (on top of delivery fee). $23 a day to...More
We attended the Sunday Brunch in the Lake Dining Room. Oh what an experience! So many choices of food to taste, and try something new. Our waitress was very attentive and spot on removing dishes when went back for more food. We never felt rushed...More
My wife and i went to the Broadmoor for our anniversary and they made us feel like a VIP. Of course i informed the hotel when i made the reservation that it was my anniversary and their processes there at the hotel show why they...More
The Broadmoor is a beautiful place to relax or take advantage of numerous activities.
My suite had a sitting area overlooking the mountains and a cozy fireplace. The windows even opened up so I could enjoy the brisk cool air.
The service I experienced at...More
Response from TheBroadmoorResMgr, Vice President and Resident Manager at The BroadmoorResponded 3 days ago
Thank you for your very gracious overview of The Broadmoor and our offerings. We are delighted you enjoyed your recent stay and truly appreciate your kind accolades surrounding our hospitality, facilities and services. We look forward to your return in the not too distant future....More
I have been to the Broadmoor a couple of times on business and I have enjoyed an amazing hotel in a beautiful setting with lovely restaurants, grounds, friendly staff, great gym (with a small pool, golf course and spacious rooms. I love coming here and...More
Check with your Concierge or Guest Services. In the event they are updating there are many good places within a ten minute drive east. Personally going to Red Robin after staying at the Broadmoor is a total disappointment... More
Check with your Concierge or Guest Services. In the event they are updating there are many good places within a ten minute drive east. Personally going to Red Robin after staying at the Broadmoor is a total disappointment. Loud, noisy and service far below the Broadmoor. Enjoy!!