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Fairfield Inn & Suites Colorado Springs North/Air Force Academy

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Traveler (20)
Room & Suite (22)
Dining (1)
Overview
  • Excellent51%
  • Very good28%
  • Average10%
  • Poor7%
  • Terrible4%
Travelers talk about
“fire pit”(15 reviews)
“front desk”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star accommodation
All hotel details
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Reviews (212)
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209 results
Traveler rating
104
60
22
15
8
Traveler type
Time of year
LanguageEnglish
104
60
22
15
8
Show reviews that mention
All reviewsfire pitfront deskthe breakfast areawaffleshot tubshopping and restaurantshighly recommend this hotelfree breakfastrooms were very cleannice hotelup to datenight's sleephotel is locatedstayed here for nightsking suitepikes peakeasy access
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1 - 5 of 209 reviews
Reviewed yesterday

I was given a 2 queen handicap room with only 1 person and not handicapped. There was no tub in my room. The bathroom door automatically shut since it was for someone in a wheelchair, which was annoying for me. There was only a shower...More

Thank Gray M
Reviewed 2 weeks ago

Great management, excellent outdoor hottub, rooms are good. This location is close to our office and we have guests here often. They go out of their way to help us, and are always kind, courteous,and respectful. We continue to use this location and can't say...More

Thank DonWan86
Reviewed 2 weeks ago

I usually stay at the Hampton Inn North Airforce Academy, but it was running a little high in pricing during this period. This hotel is actually closer to where I needed to be, so I'd thought I'd give it a try - never again! When...More

Thank ARs8
Response from savannah m, Manager at Fairfield Inn & Suites Colorado Springs North/Air Force AcademyResponded 2 weeks ago

Thank you for choosing to stay at the Fairfield Inn & Suites Colorado Springs North/Air Force Academy and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short...More

Reviewed 3 weeks ago

Stayed there on a road trip on June 17th. I was in my sleepwear and in bed when I discovered the TV did not work. The front desk told me that 3 of the rooms did not have functioning cable boxes and this was one....More

Thank Gilawoman
Response from savannah m, Manager at Fairfield Inn & Suites Colorado Springs North/Air Force AcademyResponded 3 weeks ago

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to...More

Reviewed 3 weeks ago

junebugwalke Cincinnati, Ohio 2 Pending review Terrible Customer Service I would not recommend this hotel. I booked this place on Jan. 8, 2018 for June 28-30, 2018. I received an email on the morning of June 28 saying the hotel was over booked and my...More

Thank junebugwalke
Response from savannah m, Manager at Fairfield Inn & Suites Colorado Springs North/Air Force AcademyResponded 3 weeks ago

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Banquet Room
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$121 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Colorado Springs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Colorado Springs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (20)
Room & Suite (22)
Dining (1)
Questions & Answers
Ask a question
sarzana2005
22 May 2016|
AnswerShow all 3 answers
Response from Bruce S | Reviewed this property |
It really depends how occupied they are, they are very friendly here so I wouldn't be surprised, normal is 1-2 PM. Do not call national number, work with the hotel, again they are very customer friendly.
0
Votes
196marylb
26 January 2016|
AnswerShow all 2 answers
Response from Steven K | Reviewed this property |
Extremely pet friendly. Just PLEASE pick up after your dog!!!!!
1
Vote
roopsgirl
1 August 2015|
Answer
Response from KelkyMan | Property representative |
Yes, we have an outdoor hot tub with a beautiful view of our mountains and the Air Force Academy. Be sure to visit our Facebook page for a look at our hot tub. Hope you are able to come enjoy our views on your visit to... More
0
Votes
Room Tips
"Room on 3rd Floor was quiet. Didn't hear anyone at all through walls."
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"If you have to stay here, ask for a room away from the elevators to avoid the noise of housekeeping slam the..."
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"top floor exec suite"
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"I like 3rd floor just so there is no noise above you"
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