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Extended Stay America - Los Angeles - Torrance Blvd.

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Traveler (17)
Room & Suite (18)
Dining (3)
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Overview
  • Excellent29%
  • Very good20%
  • Average18%
  • Poor13%
  • Terrible20%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Additional information
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)
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All reviewscompared to other hotelsgrab n gotorrance blvdfull kitchenroom smelledlaundry roomthe general managerfree wifienjoyed our stayfront desk stafflocation is greatkitchenetteesaaccommodations
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1 - 5 of 100 reviews
Reviewed 3 weeks ago via mobile

Dirty sheets, dirty floor, dirty bathroom sink, it was very overpriced for what it was. It was a last minute choice due to an unforeseen overnight in the area and was the first (and last) time I will ever stay at an Extended Stay. Can’t...More

Thank Chrisc000
Response from 00esa, Manager at Extended Stay America - Los Angeles - Torrance Blvd.Responded 3 weeks ago

Thank you for your candid feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process and for that,...More

Hotel's Favorite
Reviewed 4 July 2017 via mobile

We stayed here while my husband worked in the area for 3 months. The front desk staff and hotel manager were friendly and helpful. By the time we left we felt like friends! The room was a queen and it was small but we managed...More

2  Thank Granandgramplike2go
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Torrance Blvd.Responded 5 July 2017

Thank you for being our guest at Extended Stay America - Los Angeles - Torrance Blvd. We are delighted to know you and your husband were comfortable here and that you were impressed with all the aspects of our hotel, especially with the friendly service...More

Reviewed 18 April 2018

Only good thing about this place is the neighborhood. Staff is just horrible. Creepy male working front desk gave me nightmares, he’s so incompetent it’s sad. The female at front desk RUDE! She seems to hate her life... would not recommend this place at all......More

Review collected in partnership with Extended Stay
2  Thank Yesenia G
Response from 00esa, Manager at Extended Stay America - Los Angeles - Torrance Blvd.Responded 23 April 2018

We cannot apologize enough for the poor service you received during your stay with us. The incidents you highlight in your review concerns me very much. This is certainly not the type of service our hotel is known for, so we truly regret the inconvenience...More

Reviewed 11 March 2018

Expected higher level of cleanliness and more amenities for the price despite its advertising of minimal accommodations. Staff also not knowledgeable about environs. Check-in was good and the attendant was friendly, but that's where the satisfactory part of this stay ended.More

Review collected in partnership with Extended Stay
Thank 622gladysi
Response from 00esa, Manager at Extended Stay America - Los Angeles - Torrance Blvd.Responded 12 March 2018

We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We...More

Reviewed 28 February 2018

The room was fine, I went to open the door under the sink and cabnet door to the right side of the sink. I went to cloase the sink door. My finger was caught in the door trying to close it. The cabnets doors should...More

Review collected in partnership with Extended Stay
Thank F7117MLmichaelm
Response from 00esa, Manager at Extended Stay America - Los Angeles - Torrance Blvd.Responded 1 March 2018

Michael, thank you for being our guest. We are happy to know you had an overall pleasant stay, but we are sorry for the inconvenience you experienced in your room. Your feedback will be shared with our management team to see where we can make...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Center with Internet Access
Room amenities
Microwave
Details
Price range
US$115 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$115 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveler (17)
Room & Suite (18)
Dining (3)
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Room Tips
"Don't choose one here!"
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"Rooms maybe quieter on the North side"
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"Corner rooms are quiet"
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"3rd floor was best for me--West side of the building."
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