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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 35 hotels in Santa Clara
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Located in Santa Clara,CA, the Best Western University Inn Santa Clara is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Spanish
Location
Full view
81Good for walkers
Grade: 81 out of 100
73Restaurantswithin 1 km
6Attractionswithin 1 km
458Reviews9Q+A47Room tips
Reviews
Traveler rating
- 240
- 130
- 50
- 17
- 22
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Most Recent
Will definitely be booking another stay in the near future,had never stayed in a more relaxed inviting and friendly place pool available perfect for summer fun and gym was also great features my wife and I had a great time
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Review collected in partnership with Best Western
Date of stay: July 2022
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Hotel's Favorite
Location and safety are great. Near shopping center Target, Sprouts Close to freeway. Clean updated hotel. New decorations Friendly staff. Covid restrictions followed, no breakfast but grab and go available
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Review collected in partnership with Best Western
Date of stay: May 2021
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Response from Paresh Patel, General Manager at Best Western University Inn Santa Clara
Responded 13 Jul 2021
Thank you for your review, we really appreciate the feedback and accolades!
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Took grandchildren to Great America this hotel was an easy drive. Kids enjoyed pool. Clean and friendly staff. Noon check out have kids more time to play and us time to relax before hitting road home.
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Review collected in partnership with Best Western
Date of stay: June 2022
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The staff was remarkably kind to help me out, very flexible, friendy and truly supportive. Reliable, trustful room service. Nice rooms, clean and well maintained at absolutely reasonable price. Perfect location for businesstrips as a lot of restaurants & shopping opportunities are right around. Despite the central location the rooms are absolutely quiet. Clean pool as well for a refreshment or some exercises. I enjoyed my stay a lot and will for sure come back.
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Date of stay: June 2022Trip type: Traveled on business
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You can only pay with card, no digital payments (Apple Pay, and so on) and not even cash. Breakfast is a joke. So much disposables and such bad quality of food. Pool is super small compared with the pictures. You don't feel 100% safe in the area, one of the mornings another guest was peeing on the parking lot...
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Review collected in partnership with Best Western
Date of stay: June 2022Trip type: Traveled on business
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Response from Dean Sherrell, General Manager at Best Western University Inn Santa Clara
Responded 2 weeks ago
Sorry you seem to not enjoyed your stay. We do accept all corms of credit card as well as US Dollars. Unfortunately Apple Pay and other forms of wallet have not received the PCI compliance approval to the extent that most hoteliers are comfortable with the exchange. Covid-19 has changed the dynamic of food service at limited service hotels, it seems for good. We have returned to a pre-covid breakfast with the only exception of scrambled eggs, bacon and hash browns. However in its place we have added: hard-boiled eggs, egg/cheese and sausage croissant, breakfast burrito as well as a Hot Pocket breakfast sandwich. I can't speak to your safety comment as I can only refer you to the fact that we have no issues of crimes that every other hotel in Santa Clara has. We offer one of the only pools in a hotel in Santa Clara and that amenity has been lauded time and time again. If I can be of assistance in a future reservation, I'm happy to do so. I wish you safe travels.
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Overall terrible experience. Will not be coming back! Staff was not helpful at all. Chose this hotel for the pool which was not heated and staff did not seem to care about any of the issues we experienced
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Review collected in partnership with Best Western
Date of stay: June 2022
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Helpful
Response from Paresh Patel, General Manager at Best Western University Inn Santa Clara
Responded 3 weeks ago
I'm sorry that you felt the pool water to be too cold, it is set at 72* and if adjusted, would take about 24-hours to increase 4*. I am unaware of other issues that you experienced but would be happy to discuss, if you care to. I hope your next visit to the area is more to your liking.
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Unfriendly check in that missed requests and left us without a needed ADA compliant bathroom. TIght parking lot. Horrible breakfast. Cleaning could be better and things need fixes around the room, gaps in the bedroom door let some bugs walk in.
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Review collected in partnership with Best Western
Date of stay: June 2022
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1 Helpful vote
Helpful
Response from Paresh Patel, General Manager at Best Western University Inn Santa Clara
Responded 3 weeks ago
I apologize for not meeting either your or our standards for your recent visit. We take great pride in the ranking we have on Trip Advisor and specifically every guest's stay experience. If we miss the mark, we truly apologize. If I can be of assistance in future stays, please direct your reservation request directly to me and I will do my best to exceed all of your expectations.
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I stayed at BW (i think on el camino way?) during the FanimeCon because the rates weren’t so bad compare to other hotels near the convention center. Yes, it is about a 15-20 minute drive from the convention, but i like how there was a complimentary breakfast for the guests A couple of the staff was extra friendly going out of their way to have conversations with you.
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Review collected in partnership with Best Western
Date of stay: May 2022
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Helpful
Response from Paresh Patel, General Manager at Best Western University Inn Santa Clara
Responded 3 weeks ago
Thanks so much for the kind words and we look forward to your next visit.
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Room 209. Two nights Room and elevator dirty. Bed and pillows very soft 😖. Front desk uninterested and surly Tried to get the maids to clean out the dirty towels under the sink. Still there when we left. May still be there. Avoid this property
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Review collected in partnership with Best Western
Date of stay: April 2022
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1 Helpful vote
Helpful
Very happy with our stay we used are best western points for our stay and I am impressed place was clean and was pretty nice. I would definitely recommend staying here. Express check-in made checking in super easy. Breakfast was ok not too many options but made a great little snack to hold us over til our next stop
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Review collected in partnership with Best Western
Date of stay: March 2022
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PRICE RANGE
US$133 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada limited - santa clara hotel santa clara, ramada santa clara, santa clara ramada
FORMERLY KNOWN AS
University Inn
LOCATION
United StatesCaliforniaSanta Clara
NUMBER OF ROOMS
70
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Claim Your Listing Frequently Asked Questions about Best Western University Inn Santa Clara
Which popular attractions are close to Best Western University Inn Santa Clara?
Nearby attractions include Statue of Saint Clare (0.1 km), Triton Museum of Art (0.4 km), and Off The Couch (1.1 km).
What are some of the property amenities at Best Western University Inn Santa Clara?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western University Inn Santa Clara?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western University Inn Santa Clara?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western University Inn Santa Clara?
Yes, free parking is available to guests.
What are some restaurants close to Best Western University Inn Santa Clara?
Conveniently located restaurants include Mio Vicino, Mission City Grill, and Sara's Kitchen.
Are there opportunities to exercise at Best Western University Inn Santa Clara?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Best Western University Inn Santa Clara located near the city center?
Yes, it is 0.3 km away from the centre of Santa Clara.
Are any cleaning services offered at Best Western University Inn Santa Clara?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western University Inn Santa Clara offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western University Inn Santa Clara?
The staff speaks multiple languages, including English and Spanish.