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This is an all suite but a very basic hotel. The suites have a small bedroom, a tiny living room and a tiny bathroom. The elevators are very small and old. The service and staff are just ok, nothing spectacular. The check in and checkout...More
Response from Vanessa F, Guest Services Coordinator at The Plaza Suites Silicon ValleyResponded 5 days ago
Thank you for sharing your experience at our hotel. We are dissapointed to hear your expectations were not met and hope to get another chance to provide you with a much better stay.
My wife, mother-in-law and myself stayed in a handicap accesible room recently. It was more than adequate for our needs. The separate bedroom had recently had noise reducing windows installed. I slept near those windows and was not bothered at all by the highway noise....More
Response from Vanessa F, Guest services coordinator at The Plaza Suites Silicon ValleyResponded 5 days ago
We are so happy our staff was attentive and that you had a pleasant stay during your recent visit! We love hearing from our guests and look forward to seeing you again in the future!
We were there on a business trip. For the price I was expecting bell hop service and Valet Parking. We showed up at 9:00 after a 3.5 hour drive and had to unload all of our luggage an clubs without any help. When I asked...More
We were pleasantly surprised by this hotel. Room rate was very reasonable, staff was friendly and attentive, and the room was quite spacious. Free cocktails and complimentary extensive breakfast were such a bonus. One of the best experiences we have had at a hotel in...More
Thank Lorna L
Response from Vanessa F, Guest Service Coordinator at The Plaza Suites Silicon ValleyResponded 3 weeks ago
Lorna, we are so delighted to hear you found our staff to be attentive and you enjoyed your ''first drink on us'' and complimentary breakfast buffett! We love to hear from our guests and appreciate you sharing your experience at our hotel!
The overall hotel has good ambiance as the interior is contemporary in style. It does have a lovely staircase for access to upper level rooms. The suites are sizeable for couples, business travelers and families. In the rooms are amenities for women in mind such...More
1 Thank Crystal W
Response from Vanessa F, Guest Services Coordinator at The Plaza Suites Silicon ValleyResponded 4 weeks ago
Crystal, we are so pleased to hear you were able to relax by the pool during your visit at our hotel! We love to hear feedback from our guests and appreciate the time you took to share your experience.