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2118 The Alameda, San Jose, CA 95126
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Traveler (41)
Room & Suite (53)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 85 hotels in San Jose
Location
Cleanliness
Service
Value
Travelers' Choice
At the Best Western Plus Airport Plaza you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Airport Plaza will stand out among other hotels in San Jose,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Airport Plaza will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bowling offsite
Kids stay free
Taxi service
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Business Center with Internet Access
Spa
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Spanish
416Reviews11Q+A60Room tips
Traveler rating
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Popular mentions
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Most Recent
irelandtruck70 wrote a review Jun 2022
1 contribution
I wouldn't recommend anyone on business stay at this hotel. They don't have any business section to use printers or anything. They want you to send it to one of their personal emails and they will print it for you. The check in staff was very nice and helpful with checking in and getting our room but some of the cleaning staff was rude and acted like you are wasting their time if you ask for something. Their only breakfast is burritos and fruit. They claim that it is because of covid yet other hotels in the area are serving full breakfasts.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
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Trip type: Traveled on business
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Response from Front Desk, Agency / Consultant at Best Western Plus Airport Plaza
Responded 1 week ago
Dear Mr. irelandtruck70 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Regarding breakfast we are abiding by the guidelines set by the Santa Clara County Inspector for our hotel. Regarding the comment about printing, front desk agent on duty suggested to email it to the front desk email not personal, where we can print anything you need. We are sorry for not providing exceptional service and we hope you come stay with us in the future. If I can be of assistance in the future, please don't hesitate to contact me at (408)243-2400. Thank you again for taking the time to complete the survey. Sincerely, Nik Kumar General Manager Best Western Plus Airport Plaza
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Suzanne N wrote a review Aug 2021
Orange County, California274 contributions144 helpful votes
Hotel's Favorite
This Best Western is centrally located and VERY reasonably priced. It is quiet. We did not hear any airport noise. There are many trendy restaurants in The Alameda. The front desk employees were very polite. The grab and go breakfast has a good variety of choices -- make sure you notice the refrigerator below the counter that has more items, including a microwaveable breakfast sandwich.
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Date of stay: August 2021
Value
Service
Sleep Quality
1 Helpful vote
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Response from Amber Todd, General Manager at Best Western Plus Airport Plaza
Responded 1 Sep 2021
Dear Suzanne N., Thank you for taking the time to write this review regarding your stay with us. We appreciate the feedback and are always looking for ways to improve. Over the last 18 months, we have had to make a number of changes to respond to local and state mandates regarding service offerings; this includes minimizing pool/spa use as well as reduced breakfast options. We appreciate your understanding of this. As the mandates list, we too will get back into regular operations and we hope that we will get to serve you once again. Safe Travels, Amber Todd General Manager Best Western Plus Airport Plaza
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Brian P wrote a review Jun 2022
2 contributions
Nice central location. Semi secure parking. And free breakfast. Was staying at BW to help offset high Marriott charge post pandemic. I appreciate the 24 hour attention of the front desk, and close walk between parking and rooms
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Review collected in partnership with Best Western
Date of stay: June 2022
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Trip type: Traveled on business
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S L wrote a review May 2022
Oahu, Hawaii105 contributions22 helpful votes
Non-nonsense, simple facility with all you need for a few nights stay - breakfast, microwave and refrigerator and excellent location either to go into the central city or to get on the freeways. The only down side was we got our wakeup call 25 minutes late. Luckily we were up!
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Date of stay: May 2022
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smteacher13 wrote a review May 2022
Orcutt, California13 contributions1 helpful vote
We stayed for one night while going to an Earthquakes match at PayPal stadium. All staff were very friendly. We took an UBER to a BJ's Brewhouse for dinner, close by. We then took an UBER to PayPal Stadium. This hotel is conveniently located to many restaurants. The room was clean and they had a breakfast in the morning. The breakfast was a standard hotel breakfast with eggs, bacon, potatoes, breads, yogurts, cereal, etc. My son loved the coffee machine in the lobby available 24 hours. It has 8 options for drinks with things like espresso and his favorite hot chocolate. I would highly recommend this hotel for a stay over in San Jose.
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Date of stay: May 2022
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Ezvrh635 wrote a review May 2022
Olympia2 contributions
I travel for business and i wish more hotels operated the way this hotel operates. BTW....Home cooked breakfast, no 'carton' of egg mixture or frozen potatoes. Really clean and Operated by caring staff. I will always pick this hotel in the San Jose area.
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Review collected in partnership with Best Western
Date of stay: May 2022
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Trip type: Traveled on business
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benavidesbryant wrote a review Apr 2022
San Jose, California1 contribution
Great Experience, Service Was Great , Location Is Very Calm , A lot of Nearby Places To Go To . Location Is Very Convenient Its Near Downtown & The Malls , Over All If You Are Traveling Its Very Close By & You Feel Safe Heading Out At Night For An Evening Walk .
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Review collected in partnership with Best Western
Date of stay: April 2022
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Trip type: Traveled on business
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b0bl0ng wrote a review Mar 2022
1 contribution
I stay at this best western 20 to 30 nights a year. The staff were excellent food was great clean room location great coffee rooms nice and clean very quiet hotel location, My favorite place to stay when working in the area!
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Review collected in partnership with Best Western
Date of stay: March 2022
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Trip type: Traveled on business
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Daydream13136375882 wrote a review Feb 2022
1 contribution
The room was noisy! you could hear people talking in the hallway and neighboring rooms at all hours of the night. you could also hear people moving/walking around on the second floor. Adittionally the HVAC unit was loud and would wake us up everytime it kicked on. The matress on the bed was very hard and the pillows were small, thin and uncomfortable.
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Review collected in partnership with Best Western
Date of stay: February 2022
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Response from Amber Todd, General Manager at Best Western Plus Airport Plaza
Responded 24 Feb 2022
Dear Daydream13136375882, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. After reviewing the hotel's daily log we noticed that the issue you experienced was never brought to our attention. We would have loved to have had the option to resolve the matter for you. I do apologize for the inconvenience. If ever, in the future, you should experience any sort of issue please do not hesitate to reach staff right away. Each member of our staff is ready and willing to help. Thank you again for taking the time to complete the survey. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Stay Travels, Nik Kumar Front Office Manager
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frankllamas45 wrote a review Dec 2021
1 contribution
I will book my next 120 days to come with Best Western. Liked there services, cleanliness, and staff. Not like the other hotels I stayed at were horrible. I recommend best western to you all. I will not look elsewhere
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Review collected in partnership with Best Western
Date of stay: December 2021
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Trip type: Traveled on business
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PRICE RANGE
US$140 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western - san jose airport plaza hotel san jose, san jose best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Airport Plaza
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
40
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Frequently Asked Questions about Best Western Plus Airport Plaza
Which popular attractions are close to Best Western Plus Airport Plaza?
Nearby attractions include Coachella Valley Church (0.06 km), Beat The Lock Escape Rooms (0.08 km), and Saint Nicholas Greek Orthodox Church (0.4 km).
What are some of the property amenities at Best Western Plus Airport Plaza?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Airport Plaza?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Airport Plaza?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Best Western Plus Airport Plaza?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Airport Plaza?
Conveniently located restaurants include Bill's Cafe on the Alameda, Ike's Place, and Ramen Taka.
Are there opportunities to exercise at Best Western Plus Airport Plaza?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Airport Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western Plus Airport Plaza?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Airport Plaza?
Many travellers enjoy visiting Winchester Mystery House (3.4 km), History Park (6.7 km), and Peralta Adobe and Fallon House Historic Site (3.1 km).
Is Best Western Plus Airport Plaza accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.