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About
#12 of 21 hotels in Paso Robles
Location
Cleanliness
Service
Value
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Business Center with Internet Access
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Location
50Car recommended
Grade: 50 out of 100
22Restaurantswithin 1 km
1Attractionwithin 1 km
619Reviews4Q+A100Room tips
Reviews
Traveler rating
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Most Recent
We usually stay at SpringHill Suites Atascadero, this time it was a little too far away from downtown Paso Robles. Atascadero is a much better choice as the hotel is newer and has more features. Deanna checked me in, no mention I’d Elite status, and I specifically in room on the hotel on the top floor. of course the room I received was fronting the highway. Call to the front desk put me on the third floor which was OK as it was on the quiet side of the building But of course right on the top of the entry way. Instead of having to go downstairs again to the front desk nicely offered to bring my new keys up which Deanna did. A warning to business travelers and anyone else that the furnishings are so old there are no USB outlets at all in the room. The return air duct in the bath was a roaring cyclone, and even with the bathroom door closed the whoosh of air just permeated the whole room. Quite noisy. Parking was ok and no charge. A nice easy walk to downtown was the high point of the stay…
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rein Robles, Accounting / Finance at Courtyard by Marriott Paso Robles
Responded 3 Nov 2022
Dear Ron R, Thank you for being a Marriott Bonvoy Member and for your patronage. We appreciate all of our guests, especially our Elite Members. I do apologize that you did not enjoy your recent stay with us. We are now under new Management and next year our hotel will be going through a complete renovation. I do hope that you will come back and enjoy our new hotel. Thank you for your feedback, it is greatly appreciated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This has been the only property we have stayed during visits to Paso. Our latest stay was fine, but not quite to the caliber as previous. We were told there is new ownership and there is a different vibe. There used to be separate trash and recycling bins. No more - recycling is gone. The furniture both in the room and the courtyard area is showing its age. We had a drawer that would not stay closed. Glad I had some duct tape. Water pressure in the shower was weak. The property is still clean and in good shape for the most part. Location we feel is great. It's a 1 to 1.5 mile walk into downtown each way. Which we did each night.
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Rooms on the front are quieter, but do get the afternoon sun. Make sure the blinds are pulled to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Check in was fairly easy but would have been much simpler had the app actually worked as intended and alerted me when my room was ready (app kept saying the mobile key was in process, even well after check in time) and if it actually allowed me to use the mobile key after physical check in. Also, I'm accustomed to front desk staff--anywhere in the world--automatically pointing out the direction of the elevators without my needing to ask; here the friendly staff handed me the key pack with a smile and that was that. While I can certainly figure it out on my own, it's one nice customer service gesture that was missing. The room was clean, quiet, and over all just fine--typical Courtyard room, nothing special--but it smelled very faintly of pipe tobacco and curry, which was odd. The bed was comfortable and had power outlets on each side (excellent for two people charging devices at bedside). The room had a coffeemaker, iron, ironing board, and a mini fridge. The bathroom had a tub/shower combo with zero mold--great job, housekeeping! The shower water pressure was just acceptable. There was a hair dryer. The toilet paper was rough one-ply; c'mon Marriott, spend a few extra pennies on soft toilet paper for your guests. The bathroom lighting was adequate but brighter would have been better. Though it isn't much, I still find it rather greedy that the hotel charges for parking ($6) in their large, open-air lot. Check out was easy with the app (yay, a useful feature!). In all, it was an ok choice for a night but was way overpriced. …
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rein Robles, Accounting / Finance at Courtyard by Marriott Paso Robles
Responded 21 Sep 2022
Hi RoadWrangler, Thank you for sharing your experience. Our housekeeping team is the star of our hotel, we will let them know how you appreciate them and the entire staff. On behalf of the entire Courtyard team, I apologize for the parking fee. I have shared your feedback with the hotel leadership team. Our hope is that when you are back in the area we are hoping that you will give us another chance to give you the service that we strive to deliver. Best, Rein Robles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were there for work purposes but wanted to be near town. Obviously we were there during peak season due to the cost. The rooms are clean and nice but nothing notable. I do love their shampoo and conditioner called 39 degrees. That stuff rocks.
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Date of stay: July 2022Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rein Robles, Accounting / Finance at Courtyard by Marriott Paso Robles
Responded 21 Sep 2022
Hi Jojobeanm14, Thank you for sharing your feedback. We love that product too, smells really amazing! Once again, thank you for sharing your feedback and we hope to welcome you again soon! Best, Rein Robles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a room so that we would have a place to crash close to a concert venue. The room was $340...I was expecting something better than what I got. No breakfast, $6 parking, $5 water bottles, tiny awkward pillows, no USB chargers, and a mile-long line for a coffee in the morning. The room was clean and comfortable, but tiny and when I opened the curtain for some light, I was staring into the windshields of several parked cars. The girl at the front desk was cheerful but handed me the keys and said, "Have a nice stay" without explaining how to find my room or alerting me of any amenities, so that was odd. I felt safe and there weren't really any problems, but I definitely feel like I overpaid. I'll probably look at other hotels if I go back to Paso Robles.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: Perhaps ask for an upper floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rein Robles, Accounting / Finance at Courtyard by Marriott Paso Robles
Responded 3 Nov 2022
Dear LanikaiLisa, Thank you for choosing to stay with us, With all Courtyards, we do have a restaurant called the Bistro that is open for breakfast and dinner. Depending on your Elite status you have a choice of breakfast or receiving points at check in. Also, when making a reservation if available breakfast could be included in your rate. In regards to the location of our property you have a choice of Highway 101 or the hillside which also includes the only parking area of the hotel. Thank you for your feedback, it is greatly appreciated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very convenient to all the wineries in Paso Robles. Clean, friendly staff and large rooms. Beautiful pool area. Jack at the lobby bar was a treasure of information. We only had one “complaint “ the mirrors are both in the bathroom. The full length mirror is on the inside of the door for the bathroom. So when one person was in the shower there was no mirror to use for dressing. A bit odd. Hotel was quiet even next to the busy road.
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: More than enough parking in lot
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Horrible! The person that checked me in was telling me he had me all set and he had made it so I wouldn't have to change rooms (because I added another night). He thought very highly of himself. He ran my card several times unbeknownst to me and for different amounts, American Express flagged my card and put hold on it; due to suspicious activity. Next day, I went to a wonderful birthday at a winery I was hosting for a party of 5. My AmX was declined. No cell service at the winery, so I can't get into my email or AmX account to see any alerts. Paid with another card. I returned to the hotel, and the same clerk informed me my card had been declined. I went to the room and called AmX and they said there were multiple amounts being charged at the Marriott ($20, $9.39, $439, $329, $6) It looked suspicious and they shut down my card. They said they could not reinstate that card, but would send out a new card. Room: Ripped curtains, holes in shades. Coffee pot doesn't work. Air conditioner just blows right on you all night. Could not change settings or direction of air. But, I think it was the complete rudeness of the very person that created this mess. Of course took no responsibility or tried to smooth out a situation. He was agitated and combative; very accusatory towards me. Another clerk asked him repeatedly to please go into the back and let in handle the situation. 3 times the other clerk asked very nicely for him to go into the back. He even said, this isn't a request, it's a demand. Still, the clerk insisted on continuing. The whole situation was completely unprofessional.…
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: Don't, go to another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I’ve stayed at this hotel at least 3 times for both business and pleasure. Unfortunately, this last time the room was not clean (carpet in dire need of cleaning) and in fact, there were ants on the desk which was disgusting. I told the front desk and without batting an eyelash, was told I’d get 100 points added to my Bonvoy account for the discomfort. I thought, ‘is this a joke? …am I on candid-camera?’ One hundred points is equivalent to .3% needed for a free room--- or in monetary terms about $.93. The absurdity is astounding! At check-out, couldn’t print my bill; was told to access it by going into my Bonvoy account. Stood in line to order breakfast for about 10 minutes and after the line never moved, decided to go elsewhere. I’ve hosted sales meetings here before and stayed for concerts…won’t be going back.…
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: Ask for a room without ants
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rein Robles, Accounting / Finance at Courtyard by Marriott Paso Robles
Responded 9 Oct 2022
Dear 8lola100, Thank you for you patronage over the years. I do apologize that you encountered several issues during your stay with us. Our Courtyard by Marriott is now managed by a new management company, and next year our hotel will be going through a complete renovation. I do hope that we will be able to welcome you back to a brand-new hotel. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is conveniently located right near the 101 Highway (but not noisy). It is about a mile from the downtown main street area with all the wine tasting rooms and restaurants. It is a little ironic that $6 is charged for parking when it is nowhere near a central high density parking area. However the positives were the room was clean and the front desk staff very helpful. I unexpectedly had to print sign and send a contract the evening I was there and Aurora at the front desk helped me get that done without hesitation.
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Date of stay: February 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Triin P, Owner at Courtyard by Marriott Paso Robles
Responded 14 Mar 2022
We appreciate you sharing your feedback and hope we have the opportunity to host you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival, I was greeted by a nice young gentleman. He was very friendy, courteous and welcoming. Great start to my one night stay after a long drive from SoCal. When I entered the room, my husband said the room smells very musty. I didn't think anything big deal out of it but I should have... Next morning, we woke up to the ceiling leak. Not a small drip, it was a constant leak. I immediately called the Front Desk to report the issue and advised her to send the maintenace with a bucket - No Apology. Upon check-out, I mentioned to her again that the room needs to be placed in out of order, floor is dripping wet from the wall and the ceiling. I also mentioned that the backpack we placed on the floor is soaked too. Again, NO APOLOGY. She just said "OK. I will let the maintenance know that the room is now vacant." Wow... If she were a little more apologetic or at least shows that she was sorry or cared (even she didn't), then my stay wouldn't leave a bad taste, but her non-hospitality and shows ZERO apology put me on the edge. I did't ask for a discount, I didn't ask fora comp room. I simply reported the facts. Very disappointed and will not be returning to this property. It's very sad to see hospitality is lacking in the industry.…
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Date of stay: December 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Triin P, Owner at Courtyard by Marriott Paso Robles
Responded 14 Mar 2022
We are truly sorry for the experience you had, as this is not the norm. We are grateful for the choice you made to be a guest of the hotel and we will continue striving to provide a level of hospitality that exceeds your expectations. We hope you will give us another opportunity in the future to show you that we have improved.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$139 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott paso robles hotel paso robles, courtyard paso robles, paso robles courtyard, paso robles marriott
LOCATION
United StatesCaliforniaSan Luis Obispo CountyPaso Robles
NUMBER OF ROOMS
130
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Claim Your ListingCOURTYARD BY MARRIOTT PASO ROBLES - UPDATED 2022 Hotel Reviews & Price Comparison (CA) - Tripadvisor
Frequently Asked Questions about Courtyard by Marriott Paso Robles
Which popular attractions are close to Courtyard by Marriott Paso Robles?
Nearby attractions include Vivant Fine Cheese (1.1 km), Cypher Winery (1.1 km), and Gary Kramer Guitar Cellars (1.1 km).
What are some of the property amenities at Courtyard by Marriott Paso Robles?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Paso Robles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Paso Robles?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Paso Robles?
Yes, parking is available to guests.
What are some restaurants close to Courtyard by Marriott Paso Robles?
Conveniently located restaurants include Buona Tavola, Joe's Place, and Goshi Japanese Restaurant.
Are there opportunities to exercise at Courtyard by Marriott Paso Robles?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Paso Robles?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Paso Robles offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard by Marriott Paso Robles?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard by Marriott Paso Robles?
Many travellers enjoy visiting Rōtta Winery (8.2 km) and Rios-Caledonia Adobe (13.9 km).