The Oaks Hotel & Suites
3000 Riverside Ave, Paso Robles, CA 93446-1305
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About
#7 of 20 hotels in Paso Robles
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Completed in the fall of 2012, this three story hotel offers ninety spacious rooms and suites, numerous amenities, a selection-rich bar, and restaurant for breakfast. We invite you to come and explore our new facilities and relax in one of Paso Robles’ finest hotels. Combining eloquent boutique design with modern finishes, The Oaks Hotel is the perfect destination after driving through the gentle rolling hills of vineyards and coastal mountain ranges of Central California. With nearby attractions such as the historic Hearst Castle, over 180 local wineries and quaint family owned shops located downtown, we wish to make you feel at home in between exploring and experiencing the beautiful wine country of Paso Robles. The Oaks Hotel and Suites is your ultimate choice when looking for a comfortable and elegant place to stay during your visit to this beautiful wine country. At The Oaks, you will discover that we are the new standard of comfort and convenience!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Electric vehicle charging station
Street parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Vending machine
Conference facilities
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish, Chinese
Location
51Somewhat walkable
Grade: 51 out of 100
20Restaurantswithin 1 km
2Attractionswithin 1 km
858Reviews9Q+A100Room tips
Reviews
Traveler rating
- 618
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- 6
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This is a great bargain for hotel in the area. Needs a bit of updating but what is missing is made up for by the staff. They also offer the opportunity to use a washer and dryer if your in need. Breakfast is good as well.
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Date of stay: October 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Satisfaction Team, Owner at The Oaks Hotel & Suites
Responded 16 Dec 2022
Dear Donnamoncef, Thank you so much for the PERFECT SCORE REVIEW! We look forward to hosting you again in the future. Thank you for staying with us! Regards, The Oaks Hotel Management P.S. Don't forget to book directly on pasooaks.com instead of Online Travel Agents and get the best deals and discounts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noisy AC, very loud plumbing from room upstairs... Literally shakes the walls. Weird strict policy about not taking any breakfast items out of the dining area... Mgr said it was to keep bugs from being attracted to food in rooms. But there is mini fridge and microwave in rooms and most people bring take out or pizza etc to eat in their rooms anyway! Silly rule. I let mgmt know I wasn't happy with my room and requested to change but they would not change without charging considerably more just to move to opposite of the building. Communication with the front desk and mgr was strained at best. I won't be staying here again.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Satisfaction Team, Owner at The Oaks Hotel & Suites
Responded 7 Nov 2022
Dear Lovefur, We are disappointed to learn that your stay with us was not up to par. I'd like to apologize again on behalf of our entire team for not meeting your standards. Sincerely, The Oaks Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon check in, Sherry was great. She made sure to tell us how to turn the lights on and have us a run down of all complimentary amenities. Pool was amazing. View is great from the third floor. Beds are comfortable and there are enough pillows and an extra blanket in the closet. Towels are also enough and there's a pair of robes behind the bathroom door. Nice! Alex, the breakfast cook was great! We asked him a few questions and he answered them with a very detailed explanation. This place is great.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from INNsight Reputation Management, Owner at The Oaks Hotel & Suites
Responded 13 Sep 2022
Dear Isabelur, We are incredibly grateful that you took the time out to leave us an All-Star review. We are so happy that you enjoyed and had fun utilizing our on-site amenities, such as the pool. We are glad you had a comfortable stay in our newly remodeled clean rooms and found our breakfast delicious. We look forward to hosting you again in the future. Thank you for staying with us! The Oaks Hotel Management P.S. Don't forget to book directly on pasooaks.com instead of Online Travel Agents and get the best deals and discounts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here just one night on our way up the coast. Our room was clean, quiet, and the bed was comfortable. Bathroom had all the necessary amenities. The gym had a treadmill, exercise bike, and stair climber. There was one weight machine, but no free weights. It was adequate for our needs. There was a full breakfast available the next morning. People were even gathered around the bar in the evening even though it was a small bar. I would definitely recommend this hotel if you’re passing through Paso Robles.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from INNsight Reputation Management, Owner at The Oaks Hotel & Suites
Responded 13 Sep 2022
Dear Lamontravel, Thanks for the positive review regarding your stay at The Oaks Hotel & Suites. Our housekeeping staff works very hard to provide the cleanest rooms in town. Comfort and convenience are our best attributes. Glad to see that your experience highlighted this. Our healthy breakfast is the ultimate way to start the day for our guests at our hotel. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Paso Robles. The Oaks Hotel Management P.S. Book your stay directly on pasooaks.com, where you will get exciting offers and great discounts!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We left an expensive computer charger in our room. We called 90 mins after checkout and nobody could find it. Housekeeping never found/returned it. Ridiculous since it was less than 2 hours from when we left it. I’ve never had a hotel not find something the same day you check out. Housekeeping never found/returned it. It is really frustrating to lose a $150, and have a highly regarded hotel lose it or not return it. I wouldn’t recommend this place to anyone, as if you forget something you will never get it back.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from INNsight Reputation Management, Owner at The Oaks Hotel & Suites
Responded 23 Aug 2022
Dear Guest, We are sorry you weren't happy with your accommodations at The Oaks Hotel & Suites. However, guest satisfaction is gratifying, so we apologize for your experience and the issues you faced. We will certainly take this opportunity to highlight the problems and resolve them. Once again, please accept our sincere apologies for your experience. We will search for the belongings and keep you updated. Sincerely, The Oaks Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disgusting hair in my bed. I contacted the front desk when I saw it at 11:45 pm they said we can change your room which it was too late to do. I was told I could speak to management in the am I went to ask for a manager and they said she’s not in she will contact you. Two days I kept calling until I was able to speak to her. (She never reached out). Very rude unaccommodating. Side note my shower water wouldn’t get warm either.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from INNsight Reputation Management, Owner at The Oaks Hotel & Suites
Responded 6 Jul 2022
Dear Natash, Thank you for staying with us and for taking the time to provide us with your valuable feedback. Guest satisfaction for us is gratifying, so I am sorry for your experience and the issues in your room. We will certainly take this opportunity to highlight the problems and resolve them. Again, please accept my sincere apologies for your difficulties during your stay with us. Sincerely, The Oaks Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked this hotel last minute for July 4th weekend. This hotel was the cheapest option for a last minute booking, and did not disappoint. Parking: lots of parking, no issues at any time. Multiple entrances, so it’s still easy to get in when you park in the back. Check-In: Easy and quick, even for a late night check In. Room: Clean, matched the photos. Bed and pillows were comfortable. Bathrobes we’re provided, along with enough towels for two people for two days. Room was huge! Breakfast: Included every morning. Wait staff for breakfast was AMAZING- so on top of it. Friendly and helpful. Breakfast hours ended at 10am, loved that it was later than some other places. Would definitely stay here again, far exceeded expectations!
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Bring cash to tip breakfast staff- we forgot!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from INNsight Reputation Management, Owner at The Oaks Hotel & Suites
Responded 6 Jul 2022
Hello Guest, YOU MADE OUR DAY! Thank you for leaving us a PERFECT 5-STAR REVIEW of your recent stay at The Oaks Hotel & Suites. We are happy you enjoyed our delicious complimentary breakfast. Our staff appreciated having the opportunity to host you during your Paso Robles vacation. Our team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. Your recommendations are highly appreciated. Thanks for choosing to stay with us! Best Regards, The Oaks Hotel Management P.S. Always remember to book your stay directly at pasooaks.com, where you will find the lowest rates anywhere online.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is merely average. Not bad, but nothing recommends it over others in the area. The good: spacious rooms, covered parking (with solar panels), it was clean and the breakfast had protein, fiber and fruit choices. The front desk and breakfast staff were friendly and efficient. There was a night light type ceiling light in the bathroom for safety. The mattress was comfortable. The less good: TV wasn’t working when we turned it on. The front desk said it was a hotel- wide connectivity issue and it should be working within the hour, which it was. But by then the news program we wanted to watch was over. I had trouble getting more than merely warm water for my shower. I got it hot once, then the temperature promptly reduced. Too many people taking showers? The area where the hotel is situated wasn’t great. Homeless people were walking through the parking lot, talking to themselves, when I took my suitcase out to the car. The room had one of those below - the-window a/c units that pump out only freezing air onto your bed, even if the temp is set to 68 degrees. The pillows were small weird square ones filled with torn-up foam, 6” high. I don’t know how anyone is supposed to sleep on those comfortably. We won’t be back.…
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: It’s ok but don’t expect quality.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from INNsight Reputation Management, Owner at The Oaks Hotel & Suites
Responded 1 Jul 2022
Hello Guest, First and foremost, I would like to thank you for the precious feedback on your stay with us at The Oaks Hotel & Suites. Thank you for taking the time to give us your valuable feedback and for highlighting our spacious rooms with comfortable beds. Our staff loves what they do, and happy guests are their focus. However, we apologize for certain things that hamper your stay with us. We will definitely look into this matter and improve our guest offering. I hope you will give us another chance to serve you much better in the future. Regards, The Oaks Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No Kleenex, no magnifying mirror, no nightlight but the A/C compressor did kick on with hurricane force regularly throughout the night as did some loud mechanical noise. Breakfast was adequate—guarded extremely closely-unimpressed!
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from INNsight Reputation Management, Owner at The Oaks Hotel & Suites
Responded 17 Jun 2022
Hello Nancy, It was an immense pleasure to host you at The Oaks Hotel & Suites, and we are thankful to you that you took the time to leave a review of your stay with us. Our breakfast helps our guests have the energy to seize the day and get the most out of their visit to Paso Robles. Please accept my sincere apologies for your overall experience. Unfortunately, this is a very uncommon scenario, and we apologize for any inconvenience caused. I will investigate the matter and make sure it does not happen again. We hope to provide you with a flawless experience in the future!!! Regards, The Oaks Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From check in this hotel is style. Publc rooms are plain. Rooms are well appointed. Large and spacious with gigantic double bed, refrigerator, microwave and coffee maker. Bathroom is of a good size and the air conditiondr is self controlle. All in all faultless. Breakfast is more than ample with helpful staff. There is a swimming pool and work out room.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from INNsight Reputation Management, Owner at The Oaks Hotel & Suites
Responded 15 Jun 2022
Hi Gordon, YOU MADE OUR DAY! Thank you so much for leaving us a PERFECT 5-STAR REVIEW of your recent stay at The Oaks Hotel & Suites. Our healthy breakfast is the ultimate way to start the day for our guests at our hotel. It is fantastic to learn that you enjoyed the quiet ambiance The Oaks Hotel & Suites provides. Our staff loves what they do, and happy guests are their focus. We are also glad that you loved our accommodations and our comfortable rooms. Come back and see us soon on your next visit to Paso Robles. Cheers! Best regards, The Oaks Hotel Management P.S. Book your stay directly on pasooaks.com to get excellent deals and discounts!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$134 - US$242 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan Luis Obispo CountyPaso Robles
NUMBER OF ROOMS
90
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Frequently Asked Questions about The Oaks Hotel & Suites
Which popular attractions are close to The Oaks Hotel & Suites?
Nearby attractions include Paso Robles Pioneer Museum (1.0 km), Paso Robles Event Center (0.7 km), and Uptown Family Park (1.0 km).
What are some of the property amenities at The Oaks Hotel & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Oaks Hotel & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Oaks Hotel & Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Oaks Hotel & Suites?
Yes, free parking and street parking are available to guests.
What are some restaurants close to The Oaks Hotel & Suites?
Conveniently located restaurants include Rustic Fire, Su Casa Bar And Grill, and Tortilla Town.
Are there opportunities to exercise at The Oaks Hotel & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Oaks Hotel & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at The Oaks Hotel & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Oaks Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Oaks Hotel & Suites?
The staff speaks multiple languages, including English, Spanish, and Chinese.