One of the best customer service experiences I have had in a long time. All of the staff were AMAZING. They made our stay much more pleasant. We also really liked the cleanliness of our room and the rooftop was a great place to hang out.
This was my first visit to the charming Paso Robles city and I was blown away by this gem of a hotel. From the warm and welcome reception upon arrival to the beautifully designed and spacious rooms and the great location, you will not be disappointed! The beds were beyond comfy and the amenities in the room will leave you wanting for nothing. Don't forget to check out the rooftop bar, Tetto! Super fun and hip! I loved everything about my experience here.
Every aspect of our experience at the Piccolo was excellent. The hotel was very attractive, clean, the food was tasty, and the employees were extremely friendly and helpful. I would highly recommend the Piccolo.
You can't go wrong in Paso with a visit here. Great wine selection and light food faire. You must visit the rooftop bar. We held our class reunion here and the service and food were perfect. Next time we hope to stay at the hotel as we'll.
Nice new, clean room, excellent bed and pillows, we slept well. The boxed breakfast was awful and it was the same every day. Poor quality packaged pastries, no plates, cans of reconstituted orange juice and hard sour little apples. The bathroom soap/lotion/shampoo is of poor quality, smells cheap and all is on little one-use bottles. Sink water spigot dispensed a trickle of water and is installed toward the back side of the sink. No parking near the hotel. Friendly, helpful attentive staff, but they need to keep personal conversations quiet.Toilet paper was cheap and very thin. Towels were thick and absorbent.
the staff there was exceptional. the property is young and fresh. Not stuffy like other hotels in the area. it was clean and the staff made every accommodation to make us happy. Every request was handled with respect. We will definitely come back.
The Piccolo is a nice small hotel (23 rooms) in the “downtown” area. Very nice staff. New construction (maybe 3 years old). Spent money on the right things like beds and towels/robes. Room 20 in the corner, across from an outdoor sitting room and overlooking the front of the hotel.
Beautiful and clean hotel with great amenities. Robe and slippers, full size steamer for clothes, good coffee, wine frig and more. We were greeted by the friendliest staff, perfect location. Will definitely stay here every visit to Paso.
This hotel is in a great location! As soon as we walked in we knew this was a great place just by how helpful the staff was and the beautiful decor. The room was great and the bed was comfy! Definitely we will return!
Our stay here in Paso Robles has been amazing thanks to the piccolo! Not only is there an amazing rooftop bar but a great little breakfast bag on your door in the morning! 10/10 recommend staying here for a great experience!